Manager Software
Resume:
Richmond Hill, GA 31324 Email:
********@*********.***
Larry Kieffer
Summary of 3 years experience maintaining, and building, computers in a
network
Qualifications: environment. 3 years experience maintaining 2 NT4
networks, firewalls, and networking devices. Migrated system from Novell
to Win2k. Achieved Security+ Certification. 3 years Help desk
experience. 16 years marketing research programming
including Mentor, Servent, C-
Mentor, C-Servent, Wincross, and other statistical analysis
software.
Certificates:
12/21/2010 CompTia Security+ Certification
Managing & Maintaining a MS Windows Server 2003 Environment
04/05/2010 Microsoft Certificate of Achievement, Premier Systems &
Training
Installing and Configuring the Windows Vista OS
05/06/2010 Microsoft Certificate of Achievement, Premier Systems &
Training
Implementing a Windows Server 2003 Network Infrastructure
05/10/2010 Microsoft Certificate of Achievement, Premier Systems &
Training
Implementing, Managing & Maintaining a MS Windows Server 2003 Network
Infrastructure
05/17/2010 Microsoft Certificate of Achievement, Premier Systems &
Training
03/15/2010 Georga Work Ready Gold Certificate
Education: National Education Center, RETS Campus, Nutley, NJ
Completed a program in Electronic Engineering Technology. Emphasis
was placed on lab work and theory in basic and solid-state electronics
and design, drafting, digital and analog circuitry, technical writing
and spoken communications, microprocessors, robotics,
computer hardware, software,
programming and peripherals,and industrial applications of
these areas.
Awards: 3 Attendance Award Certificates
5 Director's Honor Roll Awards
3 Certificates of Special Recognition
Certificate of Award for Outstanding Achievement and
Accomplishment
N.R.I. McGraw - Hill Continuing Education Center, Washington, D.C.
Completed a course in Microcomputers and Microprocessors. Emphasis
was placed on Theory in basic and solid state electronics and digital
and analog circuitry, microprocessors, computer hardware, software,
programming in BASIC, and Assembly language, use of
DOS,Windows, and microcomputer
applications
Work Experience:
Manpower
Savannah,GA
07/10 - 02/11 Processors Assistant - Temporay
Scan, Print, File, and Ship Loan documents for SunTrust.
Fast-Teks On-Site Computer Services
06/10 - 09/10 Field Service Technician
Install, Repair, and Maintain Home PC's, Network Servers, and Work
Stations. Install, and Configure Wireless and Wired networks.
Upgrade, Trouble Shoot, and Install Operating Systems and other
Software.
Time Warner
Augusta, ME
08/06 - 07/09 BTSR/Dispatcher
Phone support of road runner Internet services and other cable
industry services for both consumers, and techs in the field, including
troubleshooting of networking connections, and email.
Qualxserv
Tewksbury, MA
08/06 - 11/06 Computer Field Service Tech
Work from home repair and support of Dell Computers, set appointments
and do
in home or office repair of Dell Computers, Repair and
troubleshooting of Dell
Computers
05/05 - 08/06 Various temporary and part time positions supporting pc's
and pc related equipment, and software. Including Temporary Help Desk
Support for TekSystems of Winchester VA, and Part Time Cable
Installation for Cypress Communications of Frederick MD.
Braun Research Inc.
Memphis TN
04/04 - 05/05 CATI Programmer
Program Marketing research surveys, and Produce Data tables and
output data in various formats, including SPSS and ASCII
Communications For Research
Steelville, MO
04/01 - 04/04 Systems Manager
Monitor and repair computers for 2 call centers and manage Network
Operating systems. Manage, monitor, and install firewall, and Internet
sharing devices Create systems for overnight processing of files,
including reports. Maintain and monitor nightly backup of system
files and data. Program surveys from paper copies in CFMC Prepare tables
and other Output, including reformatted data in ASCII, MS. Excel, and
SPSS formats.
H&R Block
Kansas City, MO
12/00 - 04/01 Part Time PC/Network Support
Part Time Help Desk Support, Take incoming calls in support of H&R
Block
offices troubleshooting PC systems running Windows 95 and Windows 98,
troubleshoot servers and back up servers, troubleshoot printers.
Enter trouble
tickets as necessary.
Elrick & Lavidge
Kansas City, MO
04/00 - 04/01 DP Manager
Prepare specfiles from paper copies of surveys clean and correct data
files after coding, and prepare tables and reports from data using CFMC
software. Create MS Access databases and prepare files in MS Excel.
Nielsen Media Research
Dunedin FL
12/97 - 02/00 CATI Programmer
Prepare specfiles from paper copies of surveys clean and correct data
files after coding, and prepare tables and reports from data using CFMC
software. Create MS Access databases and prepare files in MS Excel.
Maritz Marketing Research Inc.
Somerset, NJ
10/90 - 11/97 Senior Specwriter
Prepare specfiles from paper copies of surveys clean and correct data
files after coding, and prepare tables and reports from data using CFMC
software. Create MS Access databases and prepare files in MS Excel.
Assist in system maintenance in the absence of the system administrator.
Military: Unites States Air Force
11/79 - 11/85 Achieved the rank of St. Completed Fuel Specialist Course,
and NCO Orientation Course. Responsibilities included Aircraft
Servicing, Operation of refueling vehicles and carts, Inspection of
vehicles and carts, operation and inspection of fuel storage areas,
Operation and inspection of liquid oxygen and liquid nitrogen storage
area, Maintain inventory of fuel storage area.
Contact this candidate