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Customer Service Real Estate

Location:
Pompano Beach, FL, 33067
Posted:
April 07, 2011

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Resume:

Keri Short

**** ******** ****, **** ****

Parkland, Fl 33067

Home 954-***-****

Email: abhnv9@r.postjobfree.com

OBJECTIVE

Seeking a challenging position in a corporate legal environment where a

working knowledge of legal terminology, general law, and legal

proceedings/practices will be fully utilized and expanded

WORK EXPERIENCE

Team Lead/Paralegal November 2010- March 2011

Marinosci Law Group

Ft. Lauderdale, Fl

Supervisor-Kim Kaatz/Samantha LaParta/Amie Allard

. Responsible for the audit of 6000 Wells Fargo Transfer and 500

Bank of America transfer files from the Law Office of David

Stern.

. Prepared Notice of Appearance and Stip of Counsel on Transfer

files

. Prepared Chronologies for the Wells Fargo and Bank of America

. Updating client system upon review of the loan (Vendorscape and

LPS)

. Organized file room for all incoming transfer files

. Audit Reports/Client reports

. Took part in Wells Fargo and Bank of America conference calls

with Office Manager to explain how the transfer process was

taking place and any set backs noticed.

. Assisted CEO Gary Marinosci with Wells Fargo urgent tasks.

. Calendar all LOP/Case Management Hearings

. Prepared status reports for Attorneys

Legal Assistant/Paralegal August 2007-November

2010

Law Offices of David J. Stern

Plantation, Fl

Supervisor: Cheryl Samons/Tammy Sweat

. Responsible for communication between client and borrowers.

Client(s) include Bank of America, Countrywide, Litton Loan

Servicing, PNC & ALS

. Managed 1000 cases for attorneys

. Prepared Legal documents (Motion for Summary Judgments/Lack of

Prosecution for attorney(s) to review, execute and file with

court.

. Provided support to Senior Paralegal on contested files

. Prepared/Uploaded documents for client execution

. Reviewed and calendared all incoming electronic mail

. Responsible for running client reports for Managers and

Attorney's

. Processed files coming out Bankruptcy, running Bankruptcy Pacer

and filing Notice of Discharge with courts.

. Set Hearings

. Court Chronologies

. Working Client systems and clearing work queus

Servicing Analyst

October 2006-August 2007

First NLC Financial Services

Boca Raton, Fl

Supervisor: Robert Wong/ Thomas Czochanski

. Responsible for computing, logging and sending out daily

customer service reports to company.

. Verified loan information with borrowers.

. Sending out payment coupons.

. Quality Control of recently closed loans

. Uploading into Ocwen Loan Servicing system

. Opening Mail, Sending out payment coupons to customers,

forwarding legal documents to the current servicing company.

. Provided administrative support to the Director of Servicing.

Title Processor

March 2003 - September 2006

Citizen's Title Online/Services

Coral Springs/Boca Raton, Florida

Supervisor: Michael McIntosh

. Responsible for managing Boca Raton satellite office. Prepared,

processed, and closed files for Citizen's Title Online/Services.

. Provided administrative support to the CEO and Attorneys of the Title

Company.

. Facilitated correspondence between Loan Officers and Lenders.

. Processed refinances and purchases settlement using Display Soft, Data

Trace, and ACT software. Ordered new titles and mortgage payoffs.

. Typed all refinance binders, cleared title and liens/judgments.

. Scheduled all of the settlements for the company with the Lenders,

Brokers, Realtors, and Borrowers. Maintained contact with Lenders,

Realtors and Brokers about funding issues and closing condition

requirements

. Prepared Lenders documents for settlement. Processed the HUD-1's for

refinances and purchases.

. Disbursed all payoffs, mortgages and borrowers checks for refinances,

purchases, and recording fees. Funded all of the refinances and

purchases. Post closed settlement files, copied, and returned

packages to Lenders/Brokers. Completed final title recordings.

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook

Microsoft Window XP

Display Soft Real Estate Title Software

ACT Real Estate Software

Data Trace Title Exam Software

Lydian Data

Nvision

CMS Tracker

Docket Searches

EDUCATION

High School Diploma June 2002 Coral Springs High

School

Coral Springs, Florida

REFERENCES

Available upon request

Licenses

Notary until February 2013



Contact this candidate