Jill Boesen
319-***-**** (home)
Cedar Falls, IA 50613
319-***-**** (cell)
Objective:
Obtain a position which further strengthens my skills and offer a challenge
with new learning opportunities.
Work Experience:
Kimball & Beecher (formally Dr. Kenneth Budke DDS) 6-
2008 to 11-2010
Hygiene Coordinator / Patient Services Representative
Cedar Falls, IA
. Daily coordination of patients to insure greatest optimization of
schedules.
. Review schedules for accuracy, completeness, and productivity.
. Complete and balance daily procedures for daily review.
. Establish and maintain patient call list which includes a hot list for
same day cancellations.
. Call unscheduled recall patients as well as generate a log for
unscheduled treatment plans.
. Answer phones to assist callers with specific needs.
. Responsible for preparing and depositing daily bank deposit.
. Insurance coordination of claims and explanation of benefits by pulling
and reviewing files prior to appointment.
. Coordinate and send weekly and monthly scheduled recall appointments.
. Computer conversion - Denticon system.
. Greet and assist patients upon arrival and update any new
information.
. Check patients out after appointment.
. Collect and record payment from patients on day of service.
. Send missed appointment letters.
. Enter new patient information and collect insurance information.
. Scan information into patient records.
. Submit all insurance claims.
. Review patient insurance eligibility.
. Prepare referral information for patients
. Maintain neat and clean reception area.
. Necessary responsibilities to help the office run smoothly.
. Other related office duties as appropriate.
Cedar Falls Community Schools 9-
2005 to 5-2007
Lunch Server
Cedar Falls, IA
. Part-time position supporting food service which includes serving,
federal regulation knowledge of food handling, and clean up.
Dr. Bradley J. Lagers, DMD. P.C.
5-1985 to 5-2005
Dental Assistant / Dental Receptionist
Scottsdale, AZ
. Essential duties of a Dental front office with the Dentrix system
. Additional Duties Include:
. Assisting Dr. Lagers with Back Office procedures.
. Training of new employees in assisting dentist in all procedures.
. Managed inventory and ordered back office supplies.
. Responsible for end of month procedures.
. Maintained MSDS manual.
EDUCATION
West High School 1976-1978(Graduated)
425 E. Ridgeway
Waterloo, IA 50702
Hawkeye Community College 1979-1980(Graduated)
1501 East Orange Road
Waterloo, IA 50704