Customer Service High School

John Wesley Scott Roberts

**** ******* *****

Fayetteville, NC 28314

Employment History

August 2010 Present

Mail Handler, Worldwide Language Resources. GS12 position

*Full Security Clearance*

Work in the areas of inspections, and mail security. Thoroughly examine all bags that go through customs

searching for items unsuitable for mailing. Perform filing, loading, and unloading of boxes that can be

shipped to proper locations. As a Registered Cage Worker, responsible for maintaining secure location

for all registered mail and accountable mail. Process all incoming mail. Requires skills in 3K and 5K

forklift, logistics, and supply.

April 2010 Present

Banquet Staff, Holiday Inn Bordeaux Convention Center

Performed multiple duties as convention center staff, runner, cook, and server. Communicated with

convention service director and banquet captains, loaded materials for event use, coordinated supplies for

functions, set up dining rooms, Stocked and organized supplies, pre cleaned utensils and glasses,

prepared meals.

June 2010 October 2010

Assistant Football Coach Jack Britt High School

Varsity Linebacker Coach, Junior Varsity Defensive Coordinator

In charge of equipment management. Help game plan and develop Scouting report for next opponent

Asst Strength and Conditioning Trainer. In charge of preparing and mixing up weight lifting and Speed

development sessions for Football players.

May 2009 2010

Gracefully Rendering Assistance (catering company)

Part time, loaded materials and silverware

May 2007 2010

Para professional, Ralm Inc.

Provided support in supervised living facility.

Accompanied and helped men with mental handicaps. Assisted in hand over hand care. Ceritfied in

passing and distributing medication, first aid and CPR.

June 2008 March 2009

Shoes By Kymyla

Promotional Coordinator

Internship

Volunteer services

Local non profit:

Helping and supporting homeless individuals; participated in

reconstructing a city known as Princeville when a

flood destroyed homes.

Eagles Nest Development Group, Fayetteville State University:

Planned functions and networking social events.

2nd Harvest:

Actively assisted donation center in loading

and stocking food for the holidays and working

a stand during local community festival.

Education

Fayetteville State University 2007 2009

Business Administration

Concentration in Management

Louisburg College 2005 2007

Associate Science of Business

Fayetteville Jack Britt High School, 2001 2005

High School Diploma

Special Skills

Typing: 60 words per minute

MS Word, Excel, and Power point.

Business management training (Sports and athletics based)

Physical Training, Weightlifting, field Agility and

balance

Elected to a Leadership Council at Louisburg College

Fluent in Problem solving with customer service.

Competent in all Sports related fields, Recreation and Professional.

References

Lonnie Craft, Tuskegee, Alabama. 334-***-****.

United States Marine Corps

Kevin Gordon Fayetteville, North Carolina

910-***-**** Mountainair Plant manager

Khristina Sifontes Fayetteville, North Carolina

910-***-**** Public School Teacher

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