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Customer Service Control

Location:
Smyrna, GA, 30080
Posted:
March 06, 2011

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Resume:

Jodi L. Cubler

**** ******* **** #***

Smyrna, GA 30080

904-***-****

SUMMARY OF QUALIFICATIONS

> A TECHNICAL PROFESSIONAL WITH A DEGREE IN ELECTRONICS AND COMPUTER

TECHNOLOGY. EXPERIENCE IN MANY ASPECTS OF TELEVISION BROADCASTING

INCLUDING MASTER CONTROL, AUDIO AND VIDEOTAPE OPERATIONS.

> Extensive knowledge of broadcasting software including ProBel Compass,

ProBel Morpheus, and Florical Automation Systems, Aprisa, X-Clyps,

Duet, Pathfire, Compusat, DVX, DG, VYVX, Leitch Logomotion, Airboss

Editor, and BIM.

> Excellent customer service skills both in person and over the phone,

with a positive attitude and strong work ethic.

> Proficient in all programs included in Microsoft Office 2000, with the

ability to navigate through all Microsoft Windows operating systems.

> Able to read electrical blueprints, repair electronic circuits down to

the component level, and navigate computer language. Experience with

the design and assembly of electronic circuitry.

Professional Experience

TNT PREVIEWER

AUGUST 2005-

PRESENT

TURNER BROADCASTING

ATLANTA, GEORGIA

> PREVIEWED PROGRAMMING, COMMERCIALS, VOCS, MPKS, PIKS AND PROMOTIONAL

MATERIAL BEFORE BROADCAST TO ASSURE QUALITY OF AIR DURING REGULAR

PROGRAMMING, LIVE EVENTS, INCLUDING NBA, NASCAR, MLB, AND PGA, AND

HIGH PROFILE PROGRAMMING INCLUDING TNT ORIGINALS THE CLOSER, SAVING

GRACE, RAISING THE BAR, LEVERAGE, HAWTHORNE, AND DARK BLUE.

> ACTED AS A LIAISON BETWEEN NETWORK PARTNERS AND CLIENTS AND THE

OPERATION TO ASSURE OUR RATINGS, REVENUE, AND REPUTATION REMAINED

INTACT.

TBS/TSO COORDINATOR/SHIFT LEADER

MARCH 2004 -AUGUST 2005

TURNER BROADCASTING

ATLANTA, GEORGIA

> OPERATED THE GRASS VALLEY 2100 SWITCHBOARD ON PROBEL AUTOMATION TO AIR

SCHEDULED PROGRAMMING, INCLUDING LIVE SPORTS TELECASTS

> Edited logs and play lists to help maintain accurate broadcasting

> Input, ingested and purged media to and from databases to help maintain

clean air

> Trained new Vacation Relief Pool employees in standard Network Operations

procedures

> Performed Shift Leader duties on a consistent basis including during high

profile and live events

OPERATING TECHNICIAN DECEMBER 2002- MARCH 2004

Channel 4 WJXT Jacksonville, Florida

> Master Control Operator

> Maintain and control Harris and Digital transmitter levels

> Run audio control board for live broadcasts

> Adjust satellites for correct program feeds

> Record and Media Time program feeds at designated times for proper air

segments

> Dub commercial advertisements to correct carts and Media File them into

the server

> Set Audio and Video levels for incoming satellite feeds

> Transmitted weekly and monthly EAS tests

> Switched live broadcasts, including News and Sports on the Grass Valley

MC 2100



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