Post Job Free

Resume

Sign in

Sales Manager

Location:
Shortsville, NY, 14548
Posted:
April 08, 2011

Contact this candidate

Resume:

George A. English, MBA

** *********** ****** (*85) 734 - 7523

Shortsville, NY 14548 abhnrx@r.postjobfree.com

District Sales and Operations Management

Executive Profile:

Results oriented leader and sales professional with proven ability to

consistently satisfy customer expectations and exceed company sales goals.

Top quality sales training and coaching aptitude with progressive growth.

Expert trust-based leadership, problem-solving and presentation skills,

acute prioritization, persistent follow-through and fiscal responsibility.

Value creating cohesive team environment and inspiring teams to outperform

expectations. Hands on, common sense approach integrated with strong

analysis and keen attention to detail leads to outstanding success

minimizing expenses and increasing profitable sales.

. Vendor/Client/Workforce Negotiations

. Recruiting/Training/Development

. Customer Need Fulfillment

. Inventory Planning, Control and Distribution

. Relationship Building

. Budget Development and Management

Professional Background:

Unisource Worldwide Inc. - Farmington, NY

2000 to 2011

One of the largest independent distributors of printing papers, facility

supplies, and packaging materials and equipment in North America; owned by

Bain Capital and Georgia Pacific.

Division Manager 2007

to 2011

Promoted to provide efficient leadership and control of entire division;

responsibilities included P&L financials, growing top line sales,

increasing profit, expense reductions, delivering value to customers by

providing cost saving solutions through new products, inventory management

and timely deliveries.

> Generated margin in excess of $6M dollars and profit of nearly 2 million

dollars in 2010; profit greater than 8% of net sales - one of best

performing teams in company each of the past three years.

> Generated sales, margin and profit growth every year despite very

difficult economic climate.

> Talent Acquisition, training and development key to growing sales and

profit; as well as keeping existing sales force intact despite

significant changes to commission structure being implemented.

> Maintained proper inventory and generated more profit from customers

through extensive data analysis.

> Managed vendor relations; vendors came to us first with sales leads and

new product developments.

> Assumed management of a key national account after a significant portion

of the business was lost and recovered all the business and actually grew

sales and profitability of the account.

> Company recognized Pinnacle Club winner in 2009 - top 10 manager out of

over 70 managers; also ranked in the top 12 in 2010.

Operations Manager 2000

to 2007

Responsible for daily operation of 148,000 square foot warehouse/office

facility, fleet of 16 delivery trucks and managed 45 employees with

inventory in excess of $8M dollars, and yearly budget over $10M dollars.

> Improved service level to 99.5% while decreasing expenses over $400,000

in first three years; reduced vehicle fleet from 22 dedicated trucks to

16 without increasing third party freight; reduced work force by 20

employees through attrition, layoffs, and terminations.

> Productivity increased from 6 lines per hour per warehouse employee to

nearly 11 lines per hour; also increased driver productivity with pay for

performance program; cut driver overtime almost in half.

> Safety training improved accountability dramatically evidenced by

decrease in OSHA recordables from 11 in 2000, 2 in 2003, and 1 in 2004

while maintaining a record with no more than 2 from 2005 - 2007.

> Recognized as Supply Chain Operations Manager of the Year for all of

Unisource in 2004.

> Negotiated two union contracts; positive results for the company;

avoided any work stoppage.

George A. English, MBA

page 2 of 2

United States Air Force - Achieved rank of Major 1991 to 2000

Director of Vehicle Management

1997 to 2000

Managed fleet of over 11,000 vehicles valued in excess of $680M located in

ten European nations; set policy for use, maintenance and disposal; ensured

compliance with DOD and Air Force regulations.

> Developed standard metrics for 22 locations; aided in identifying areas

for improvement and cost savings.

> Projected adequacy of fleet, determined future needs, supervised

replacement and purchasing; $19 million expended yearly.

> Key to movement of over 50,000 tons of cargo and 3,300 passengers in

support of Air War over Kosovo while assigned to Transportation Cell of

the Crisis Action Team; recognized with a meritorious service medal for

outstanding performance and superior problem solving.

Division Manager 1995

to 1997

Directly managed day to day activities of largest freight operation in Air

Force comprised of 186 personnel.

> Processed 96,000 tons of cargo for movement annually; reduced

processing errors to less than 1%.

> Monitored line haul carrier's reliability; tracked customer

satisfaction; reviewed carrier contracts yearly.

> Managed two covered warehouse operations, outside storage areas,

and 7-acre munitions storage area valued at over $28M.

> Recognized as "Best Freight Operation in the Air Force" for

calendar year 1996.

Human Resource Manager 1994 to

1995

Responsible for discipline, health, safety, payroll, benefits, conflict

resolution, training, development, coaching, staffing, performance

management, policy development/implementation welfare and morale for over

500 personnel.

> Administered disciplinary and expulsion actions, drug and alcohol abuse

programs and performance evaluations for both active duty and civilian

employees.

> Provided guidance, counseling, and direction concerning career and

personal matters to unit members.

> Managed classification of employees, garnered extensive experience in

labor/employee relations; developed position descriptions.

> Enhanced On the Job Training (OJT) program, no OJT failures due to

increased supervisor involvement created through improved management

training programs.

Vehicle Operations Manager

1991 to 1994

Managed fleet of more than 1,000 vehicles valued in excess of $22M;

supervised 54 personnel operating base taxi service, wrecker service, bus,

tractor trailer and driving school.

> Zero major accidents due to emphasis on training and accountability.

> Commanded 24-hour vehicle dispatch control center directing vehicles

throughout 7,500 square mile area.

> Set schedules, established routes, monitored customer service, and

resolved any service complaints.

> Received an "Outstanding" rating during the annual higher headquarters

inspection.

> Recognized as Company Grade Transportation Officer of the Year for 1993.

Education:

M.B.A. Business Administration, Embry-Riddle Aeronautical University,

November 1994

B.S. Business Administration & Management, State University of New York @

Brockport, May 1990

Memberships:

National Youth Sports Coaches Association



Contact this candidate