Steve Jackson
Sykesville, MD *****
abhnrh@r.postjobfree.com
Objective
To utilize my 20+ years of sales experience to obtain a position that will
offer me stability, upward mobility, and growth.
I am currently in process of selling my company and am looking for an entry
level recruiting position that will allow me to learn the business and use
my extensive sales experience.
Experience
Pest Guard Inc.
12/2006 - Present
General Manager/CFO/Owner
. All HR functions including payroll, benefits, interviewing, and
hiring.
. Routed and re-routed increasing productivity.
. Created effective service protocols for better productivity
. Supervised the service and sales of all current and new accounts
. Created and maintained policies and procedures
. Responsible for ensuring that all company policies and procedures were
in compliance
. Sales of pest/termite control protection to business and industry
customers
. Generates sales leads and coordinate inspections, proposals and
contract negotiations
. Monitor chemical usage and order accordingly
. Responsible for all AP/AR for the company
. Designed advertising materials and tracked effectiveness of each
campaign
. Performed inspections of residential & commercial sites for termite
and pest control
. Determined the needs of home and business owners and identified the
products and services that best met those needs
. Lead generation and customer follow-up
. Draw floor plan, graph, and proposal
. Certified by MD/VA/PA Departments of Agriculture
Century Termite and Pest
10/2007 - 10/2009
Sales
. Average of $20,000 in new sales monthly
. Performed inspections of residential & commercial sites for termite and
pest control
. Determined the needs of home and business owners and identified the
products and services that best met those needs
. Lead generation and customer follow-up
. Ensuring requirements of clients and company are met or exceeded
. Continuous training in all areas
. Offer clients advice on pest strategies including proper insulation and
possible health effects
. Draw floor plan, graph, and proposal
. Proposal presentation, scheduling, and follow-up to ensure customer
satisfaction
. Certified by MD/VA/PA Departments of Agriculture
Pest Proof/Home Team Pest Defense
04/2000 - 10/2007
General Manager/CFO/Owner
Successfully helped build Pest Proof to over 1.25 million dollar in sales
and service within four years. Virginia base was sold in 2004 for $190,000.
Maintained over 1 million dollars in business until the sale of the
Maryland base to Home Team in 2006. Stayed on as a liaison to Home Team
from December 2006 to October 2007.
. Responsible for hiring and managing employees including technicians
and territorial sales representatives for both commercial and
residential accounts
. Trained all employees in sales techniques by conducting training
sessions on products and strategies to increase
. Offered multiple incentives for both performance and sales to
continually allow employees to grow within the company as well as
increase business sales on a daily basis
. Maintained a low amount of employee turnover by creating a strong team
environment and a sense of loyalty
. Monitor employee performance and complete annual reviews
. Train new staff on safety procedures and ensure all codes are in
accordance with company guidelines, state, and federal regulations.
. Organize routing for all regular route technicians on a monthly basis
. Routed and re-routed technicians, increasing productivity.
. Create effective service protocols for better productivity
. Supervised the service and sales of all current and new accounts
. Created and maintained policies and procedures
. Responsible for ensuring that all company policies and procedures were
in compliance
. Sells pest/termite control protection to business and industry
customers
. Generates sales leads and coordinate inspections, proposals and
contract negotiations
. Monitor chemical usage and order accordingly
. Responsible for all AP/AR for the company
. Designed advertising materials and tracked effectiveness of each
campaign
. Performed inspections of residential & commercial sites for termite
and pest control
. Determined the needs of home and business owners and identified the
products and services that best met those needs
. Lead generation and customer follow-up
. Draw floor plan, graph, and proposal
. Certified by MD/VA/PA Departments of Agriculture
Home Paramount
03/1996 - 04/2000
Sales
. Average new sales of $25,000 - $30,000 monthly
. Top sales - 1999
. Performed inspections of residential & commercial sites for termite
and pest control.
. Determined the needs of home and business owners and identified the
products and services that best met those needs
. Lead generation and customer follow-up
. Ensuring requirements of clients and company are met or exceeded
. Continuous training in all areas
. Offer clients advice on pest control strategies including proper
insulation and possible health effects
. Draw floor plan, graph, and proposal
. Proposal presentation, scheduling, and follow-up to ensure customer
satisfaction
. Certified by MD/VA/PA Departments of Agriculture
Terminix
09/1993 - 03/1996
Sales
. Average new sales of $25,000 monthly
. Performed inspections of residential & commercial sites for termite
and pest control.
. Determined the needs of home and business owners and identified the
products and services that best met those needs
. Lead generation and customer follow-up
. Ensuring requirements of clients and company are met or exceeded
. Continuous training in all areas
. Offer clients advice on pest control strategies including proper
insulation and possible health effects
. Draw floor plan, graph, and proposal
. Proposal presentation, scheduling, and follow-up to ensure customer
satisfaction
. Certified by MD/VA/PA Departments of Agriculture
Safeway Stores
1988 - 09/1993
Baker/Bakery Clerk
. Provide excellent customer service
. Baked selected food items
. Packaged select food items
. Decorated birthday cakes and special orders
. Compliance with Board of Health requirements
. Monthly inventory control including, daily, monthly and seasonal
supply ordering
. Effectively communicate with all employees, Managers, Bakery Field
Merchandiser & employees
Education
High School Diploma
Ft. Meade High School