Yvonne Daniell
abhnp9@r.postjobfree.com
*** ************ ** **, ********, VA 20175
Executive Assistant
Administration / Process Improvements / Records Management / Scheduling
Event Planning / Internet Research / Training / Engineering, Legal and
Medical Terminology
I have a proven record of achieving maximum efficiency in an executive
support role. My flexibility in taking on a large variety of tasks and
assignments has given me a broad array of skills and resources for
fulfilling any executive requirements. I am especially adept at technical
operations and research. My particular abilities include:
. Preparing meeting materials, presentations and organizing events
. Maintaining complicated schedules
. Researching, writing, proofreading and editing documentation and
articles
. Improving administrative and operational processes to increase staff
efficiency
. Training staff on new procedures and software tools
I am often described as the glue that keeps organizations running at peak
efficiency. I am a certified as an Electronic Records Management
Practitioner (ERMp). I have attended many training seminars and completed
coursework in Marketing at The University of North Texas and as a Medical
Administrative Assistant at El Centro Community College. I am a US Citizen
and eligible for security clearance.
Selected Accomplishments
Oversaw filing and records purge. Loudoun's move to smaller offices
necessitated purging 48 years of files. Created inventory and catalogued
for retention purposes. Disposed of 734 shelf-feet of paper files (nine
tons), approximately 87% of total files. Reported volumes and types of
records to the Library of Virginia authority.
Led needed system update. Loudoun received an FOIA request for email
records, but had no proper retention process. Researched Best Practices and
software packages, presented recommendations to the Board. Obtained
authorization to procure HP's TRIM software at an initial investment of
~$90K to improve records retention.
Established tracking process. Frequent complaints regarding late payments
led to investigation of A/P process for consultants. Discovered a lack of
tracking procedures for invoice approval. Developed workflow process for
approvals, established suspense dates and monthly reports. Avoided possible
adverse impact on bond ratings.
Implemented software package. On first day as his assistant, COO needed
changes to a graphic for a Board presentation. Had IT install MS Visio and
followed tutorial. Reworked layered, complicated Venn diagram with more
accurate information and improved design. Completed task, including
learning new software, in less than 3 hours.
Career History
Executive Assistant to the COO, Loudoun Water, 2000 to 2011. Public
utility. Managed two employees.
. Prepared RFPs, RFQs and contracts, administered contracts and tracked
BOA task orders
. Maintained records, increasing efficiency of department overall
. Prepared collateral materials for presentations and reports for Board
meetings
. Conducted research and editing for published articles
. Maintained complex schedule and organized events
. Developed Records Management program and department SOPs
. Created training program and collateral materials on Records
Management software
. Promoted in 2007 to Records Program Manager
Earlier Titles Include: Executive Secretary to the CFO, Executive Secretary
to the Medical Director, Administrative Assistant to Owner, Bookkeeper,
Administrative Assistant, Secretary for the Director, Legal Secretary.
Associations: Association for Information and Image Management
International (AIIM), Association of Record Managers and Administrators
(ARMA, Int'l) and the ARMA Utilities Industry Group.
Additional Activities: I have been very active in volunteer organizations,
such as PTA, Girl Scouts, hospitals, etc. I also enjoy walking, white-water
rafting and travel both in the US and abroad.