Customer Service Manager
Resume:
Shaun A. McQuillan
**** ********* ** ***** ****, Texas 78681
abhnnx@r.postjobfree.com
Profile
Self-motivated, dependable professional with over 15 years of experience in
customer service, production, management and administrative support.
Excellent organizational skills, attention to detail and a strong work
ethic. Adaptable to changing situations and flexible with work schedules.
Works well independently or on a team.
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Professional Experience
2006-Present Inventory/Cosmetic Inspector CarMax Austin,
Texas
2005-2006 Service Coordinator Drive Time Round Rock,
Texas
2004 -2005 Photographer PCA International
Austin, Texas
2000-2003 Manager Tejas Photographic Lab
Austin, Texas
1999-2000 Owner River City Photo Lab
Austin, Texas
1992-1999 Manager Elledge Photographic
Lab Austin, Texas
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Highlights of Qualifications & Accomplishments
Management
. Ensured the efficient day-to-day running of business operations in 3
professional photographic labs.
. Supervised more than 9 employees including hiring, firing and
training.
Customer Service
. Provided superior client interaction throughout production process to
ensure satisfaction.
. Handled disputes, complaints and discrepancies diplomatically and
effectively.
Bookkeeping and General Office
. Performed administrative and clerical functions including A/R, A/P,
Data entry and filing.
. Set up and maintained filing system; ordered equipment and supplies.
. Implemented and maintained inventory control.
Technical
. Installed black and white and color processing machines, including
electric and plumbing.
. Set up process control for film and paper machines using Kodak
standards.
. Set up and organize professional studio in church environment.
Computer Skills
. Windows, MS Office (Word, Excel, PowerPoint), Outlook, Internet
Browsers, QuickBooks Pro
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