Management Project

THOMAS ROHNER, CSM, ITIL

*** ****** ****** *****: 201-***-****

Hoboken, NJ 07030 Email: ****@*******.***

I N F O R M AT I O N T E C H N O L O G Y M A N A G E M E N T

P r o j e c t Ma n a g e m e n t

Experienced Information Technology Manager, with over 15 years of thorough knowledge of information systems and

operations, looking to utilize diverse background in project management. High-level specialized expertise in PMO creation,

IT portfolio management, IT resourcing, vendor management, and IT finance. Offer leadership in full project life cycles for

complex international programs and initiatives. Highly qualified expertise in project management, team management, as

well as team training. Highly developed interpersonal skills with ability to build teams, meet project goals, and foster

productive professional relationships with C-Level executives.

AREAS OF EXPERTISE

• • •

IT Portfolio Management Strategic Planning / Analysis Process Engineering

• • •

Program Management Project Management Process Improvement

• • •

Resource Management Global Technology Platforms Agile Scrum

• • •

IT Financial Management IT Strategy Waterfall

• • •

IT Leadership SDLC Team Management Change Management

• • •

Networking Disaster Recovery Planning Business Development EPMO/PMO

• • •

Client Relations Big Picture Intuition Oversight of Large Accounts

PROFESSIONAL E XPERIENCE

VERISK ANALYTICS, 2001 - Present

IT PORTFOLIO MANAGER

• Managed full spectrum IT portfolio for the Underwriting business of Verisk Analytics

• Built a considerable portfolio management system consisting of project portfolio dashboard, resource skill sets and

utilization, financial management, roadmaps, and project tracking

• Decisively aligned and balanced IT portfolio with business strategy: designed and presented reports related to

schedules, finances, and overall health of portfolio and project status

• Recruited and developed top-end consultant pool to successfully deliver client projects

• Joined forces with business leaders to define product roadmaps and strategically plan product releases

• Coordinated the hiring and coaching for the EPMO; assigned and matched project managers to projects

• Identified and implemented project management methodology of Waterfall with transition to Agile Scrum

• Interfaced with business leaders to formulate elaborate analytical assessments that determined IT budget

• Defined a project reporting status for high profile projects

• Collaborated closely with Vice President of IT Underwriting to determine methodology development, process

improvement, project and portfolio management, and resource management

SENIOR PROJECT MANAGER

• Orchestrated team management directives tasked to increase response time for auto policy requests: doubled

transaction efficiency from 5 seconds to <1 second response time, thereby directly increasing revenue from $4.8M

to $10M+ annually

• Coordinated effort to successfully pass the SSAE 16 type II audit for home office and member company

• Applied Java web based registration system for a suite of applications accounting for $300M in revenue

• Compiled $60M budget, identified investment initiatives and operating expenses

•Generated comprehensive expense allocation breakdown and identifying expense modeling

• Appointed to successfully resolve system performance that resulted in gaining new major customer

• Mentored and trained on-site and off-shore resources (junior managers, engineers, developers and IT support staff)

in support of time line and IT project objectives

• Notably, competently led relocation a data center from Utah to New Jersey with no downtime

• Directed a senior IT management team to seamlessly replace current budget system with Apptio

• Thoroughly expanded upgrade of WAS and zVM systems without interruption

THOMAS ROHNER, CSM, ITIL

RESUME, PAGE 2

PREMIER TECHNOLOGY SOLUTIONS INC., NEW YORK, NY, 1999 – 2001

SENIOR PROGRAMMER

• Served as lead developer, supervising several teams for both financial and legal clients, providing custom

application development using a wide variety of technologies

• Adapted to different technical environments to supply changing development needs

• Masterminded the intranet site development for a major law firm, liaised with business leaders to win buy-in on

intranet potential and content

• Extensively developed complex document management systems; including API customization to existing systems

as well as initial development from ground up

• Meticulously designed and thoroughly addressed concerns of SQL database environments for client data

population using relevant import/export techniques and data reporting in multiple formats

• Created detailed Microsoft SMS installation scripts used by Deutsche Bank employees worldwide for desktop

deployment of applications, assuring utmost interoperability, confidentiality, and integrity

• Automated loan data entry into the mainframe using real-time scripting for large bank

• Provided application support, troubleshooting, and enhancement of in-house applications for clients

• Developed a VBA print capture utility used by multiple law firms to log users print usage

• Added functionality and refined large contact management accounting system

• Gained international knowhow providing on-site and on-call support to major brokerage firm that monitored

trading system for the Japan Stock Exchange, to include: troubleshooting system downtime, coordinating

resolution with Chicago office

D & L ASSOCIATES INC., NEW YORK, NY, 1998 – 1999

HELP DESK ASSOCIATE

• Managed day-to-day help desk operations for major publishing company; provided exceptional end-user desktop

support to local and remote users by accurately recommending corrective actions

• Maintained substantial service management system to efficiently track requests for services

ACCESS COMPUTER SYSTEMS INC., TEANECK, NJ, 1997 – 1998

LEAD TECHNICIAN

• Troubleshot IT network, hardware, and software issues in New Jersey and Manhattan offices, working

independently under little supervision, with utmost focus on task completion and quality of work

• Extensively built and ambitiously repaired personal computers

EDUCATION

BERGEN COMMUNITY COLLEGE, Paramus, NJ

• Associates Degree, BUSINESS COMPUTER PROGRAMMING, 1998

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