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Customer Service Supply Chain

Location:
6611, United States
Posted:
March 23, 2011

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PROFESSIONAL EXPERIENCE

Prestige Brands, Inc. Irvington NY Operations Master Planner

**** ** ****

Managed the master planning, sourcing process to replenish and support domestic and

international retail demand.

Coordinated the introduction, change and phase out of SKU's for the entire supply

chain with outsourced mfg.

Worked closely with cross functional partners on new Launch and Promo activity as

needed to support the supply chain.

Achieved a high level of SCM excellence thru inventory velocity, shorter and

frequent replenishment cycle.

Championed the supply consensus component of the Sales & Operation Planning process

(S&OP).

Shifted strategies and coordinate the re-direction of production to be ready and to

adapt to demand or mix deviations.

Developed strong collaborative relationships and continuous improvements with

contract manufacturers.

Boosted product availability from the high 80's to high 90's. Delivered the right

product at the right time at the shelf.

Reduced shortages and stock outs. Meet and exceeded unit fill rate goal (s).

Delivered 98% + customer service

Schick, Milford CT Master Scheduler temp

position 2004 to 2006

Managed the creation and execution of the weekly MPS for a 24/7 manufacturing /

assembly operation.

Created plans for overall inventory replenishment to support internal and external

sources of demand.

Supported and effectively collaborated with cross functional groups and partner

companies.

Provided management with a rolling 12 month volume projection / capacity usage for

molding and blade manufacturing.

Evaluated and developed alternative supply plans in order to meet / support

business objectives.

Executed on assortment delivering 99% customer service to internal customers and

subsidiary locations.

Used Manugistics APS and Protean ERP software for the planning, and scheduling in

a multi process high volume. manufacturing environment.

Beiersdorf USA, Norwalk CT Master Scheduler

2001 to 2004

Development of a weekly Master Production Plan to support a high mix, high volume

SKU skin care / cosmetics business.

Ensure the most effective product mix is available to support retail execution.

Achieved 98% + customer service levels across five brands.

Provided the business with short and long view of capacity requirements.

Gave the company numerous cost savings ideas / suggestions on how to improve the

operations.

Lead the training development of junior planners.

Managed 15 filling lines within a high volume manufacturing / FDA-GMP environment.

Managed / coordinated plans to support new product instructions, promotions, and

brand extensions.

Headed the review of the rolling 12 month plan with Demand Planning.

Effective use of Manugistics and SAP ERP to assist in the planning of a high volume

manufacturing operation.

Guinness-UDVNA, Stamford CT Specialist Demand Planning

2000 to 2001

Measured and communicated to management forecast accuracy.

Executed with inter-marketing companies, International subsidiaries the review of

demand data.

Supported Demand driven initiatives. Promotions, new product introductions.

Discussed and reviewed linkage between demand and the supply network group.

Employed Manugistics and JBA supply chain management software to develop short and

long term forecasts

Clairol Inc, Stamford CT Supply Chain Specialist

1998 to 2000

Developed a weekly manufacturing schedule (MPS) for both in house and third party

manufacturing sites.

Led the move of in house production to contract manufacturing sites without

affecting service levels.

Managed, coordinated new product launches and restages to support mass retailers

demand.

Took the Skin Care Business group from 73% to over 90% schedule accomplishment.

Achieved 99% customer service levels from the mass retailers while working with

less FG.

Changed the scheduling strategy to small and frequent run qty's.

Used SAP R/3 ERP and Manugistics as the primary supply chain planning tools.

PROFESSIONAL EXPERIENCE

Conair Corp., Stamford CT Manager Planning US

/ Costa Rica 1991 to 1998

Set and revised the master production plan as needed to support global demand.

Formed and managed a cross functional team to tackle slow moving and obsolete

inventory.

Reduced obsolete / slow moving inventory from $1.200.000 to less then $75.000.

Improved inventory performance by reducing lot sizes and increasing frequency of

deliveries.

Managed branded and private label new product launches.

Initiated a pull / JIT delivery program with local suppliers to support

manufacturing.

Led a task force to address packaging materials standardization.

Trained, and developed planners on MRP software package through hands on

participation / teaching.

Leadership role in the implementation of BPCS (MRPII) software in Costa Rica

Bic Corporation, Milford CT Production Planning Supervisor

1989 to 1990

Managed the integration of all sources of demand and created a manufacturing

production plan to support it.

Geared business unit into moving to a make to order mindset.

Controlled the internal supply chain using a pull system in a high volume

manufacturing setting.

Reduced FG inventory levels in the distribution network by over 35% while

increasing on time delivery performance.

Drove the adaptation of lean/ Kanban mfg. techniques into the scheduling process

for the business unit.

Led the reduction of the internal inventory pipeline (WIP) from 30 days to 3 days.

Utilized BPCS MRP planning software to analyze, and develop plans to support the

business unit.

Sequa Automotive Group, Bridgeport CT Senior Production /

Inventory Planner 1985 to 1989

Formulated master production schedules in connection with sales forecasts,

automotive releases.

Managed and controlled the (VMI) process associated with the various automotive

plants.

Project leader for the installation of a (ARS) system utilizing (EDI).

Responsible for the reduction of finished goods levels by over 40% while attaining

higher service levels for on time performance from General Motors, Ford Motor Co.,

Chrysler and Honda of America.

Developed with the procurement group an internal re order visual system. This

translated into thousands of $ savings in inventory carrying cots and a more

efficient supply chain.

Ran MANMAN MRP to analyze, plan and control the inventory.

EDUCATION

Sacred Heart University Fairfield, CT BS Business

Administration

RO

AFFILIATIONS

Member: Association for Operations Management

(APICS)

Member: Council of Supply Chain Management Professionals

(CSCMP)

ACTIVITIES

President of the APICS Fairfield 2009 to Present

County Chapter

APICS Fairfield County Chapter 1996 to Present

Board of Directors

APICS Region1 volunteer 2001 and 2002.

J Mendon a

203-***-****

*****@*******.***

Trumbull, CT 06611

*******@*****.***

*****@*******.***



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