Senior Administrative Assistant

. Sales Administrator

. Financial Reporting

. National Fleet Management

. Travel, Event, and Meeting Planning & Management

. Customer Service

. Vendor Qualification & Management

SELECT CAREER ACCOMPLISHMENTS

. National account representative for the sales teams of AT&T and

other major accounts, led account leasing program for 5000 cars

nationwide.

. Established a facilities site-wide database of over 500 vendor

Material Safety Data Sheets (MSDS), resolving a risk-management audit.

Received an award for addressing this important site-wide safety

issue.

. Reputation for thorough, detailed and accurate work, making a

valuable contribution to a fast-paced team environment in both

large and small organizations.

PROFESSIONAL EXPERIENCE

Roche PALO ALTO, LLC (Site Closing 2010) 2001 -

2010

Senior Administrative Assistant, Facilities Engineering

Administrative Assistant for six (6) facility managers; coordinator and

scheduler for 15 facilities engineers; administrative and customer

support for 11 buildings, 69 acres, and approximately 1,000,000 square

feet of laboratory and office space.

. Qualified and managed all facilities-related vendors including:

general contractors, electrical, plumbing, custodial, glass,

refrigeration, asbestos removal, roofing, paving, boiler servicing,

water treatment, hazardous waste removal, and mechanical

engineering contractors.

. Established a site-wide accessible database of over 500 vendors

Material Safety Data Sheets (MSDS), resolving a risk-management audit

with Roche Global. Received an award for addressing and resolving this

important site-wide safety issue.

. Created standard operating procedures (SOPs) for maintaining the

MSDS database.

. Created, managed, and reconciled chargeback reports reflecting over

1,000 billable hours monthly.

. Reconciled chargeback reports with representatives from all

departments site-wide including: research, regulatory,

environmental and health services, finance, and human resources.

. Purchased over $1M annually in repair parts for all mechanical

equipment on the site, including parts for: HVAC, automotive,

pumps, chillers, air compressors, boilers, thermostats, and

electrical car parts.

. Event coordinator for all site-wide barbeques, overnight camp outs,

parties, and special events for over 1000 employees and their

families. Worked with committees and event budgets to create

engaging events supporting high morale.

"One of her best qualities is her ability to sit in a fish bowl of

activity between mechanics, engineers, and staff, while she answered the

phone, deal with vendors." Karen Metzger, Facilities Relocation Manager.

Sephora, A Div. of Louis Vuitton, (LVMH), San Francisco, CA 2000-

2001

Inventory Control Specialist, for 70 National Stores

. Collaborating with warehouse management, preferred shippers,

merchandise vendors, and 70 stores nationally, (including:

managers, staff, and the corporate director of merchandising),

monitored the delivery of $1,000,000 in inventory monthly.

. Expedited, monitored and tracked lost merchandise shipments.

. Traveled 30% annually to assist with grand openings throughout the

United States.

US Fleet Leasing, San Mateo, CA (Company moved to Texas) 1992-

2000

National Client Relations Representative

Managed day-to-day operations for 20 key national accounts, involving

over 5,000 vehicles, and daily contact with national fleet managers from

companies like: McKesson, Hartford Insurance, Mission Foods, and AT&T.

. Established national fleet accounts with all major U.S. vehicle

manufacturers including: Ford, GMC, and Chrysler in support of

. Collaborating with internal and external clients

o established factory build-out requirements;

o obtained volume discounts from manufacturers;

o provided client fleet administrators with cost analyses,

supporting new buying decisions;

o consistently awarded bonus for creating high customer

satisfaction.

. Confidential procurement of luxury automobiles for client company

Presidents and other VIP's.

. Insured all records were up-to-date for 5000 fleet units including:

insurance, gas, maintenance, and vendor packets. Arranged for pick

up of new vehicles from dealerships in all 50 United States.

. Negotiated sales prices and expedited delivery of out-of-stock

vehicles with fleet managers at major dealerships in all 50 United

States.

EDUCATION & TRAINING

. General Studies, De Anza College, Cupertino, CA

. Over 40 hours of professional development training annually.

COMPUTER EXPERTISE

. MS Word, Excel, Outlook, ACT, PowerPoint

. IBM Maximo

. Quick Link Expense Reporting

. PeopleSoft

CERTIFICATIONS

. State of California First Responder Operations

LANGUAGES

. Conversational Spanish

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