Customer Service High School

ALYANDRA DERRICK

***** **** **. *., ****, Wa ****2 • 951-***-**** • abhngo@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Highly organized and detail-focused individual with an exceptional track record of professional

experience.

5 Skilled in all aspects of recording transactions, posting debits and credits, reconciling

accounts, and ensuring accuracy and completeness of data.

6 Expertise in developing and delivering monthly, quarterly, and annual financial

statements for management within tight deadlines.

7 Proficiency in managing accounts payable and accounts receivable, generating invoices

and monthly statements for clients.

8 Proven ability to identify and implement improvements to streamline processes and

increase efficiency and productivity.

9 Excellent computer skills; proficient with Microsoft Word, Microsoft Excel, and

QuickBooks and able to learn proprietary systems/applications quickly and easily.

Skill Proficiencies

1 Quarterly Reports 6 11 Typing 10 key

Process Improvement

2 Accounts Payable/Receivable 7 12 Multi Phone Lines

Payroll Processing

3 Collections 8 13 Epic Medical

Customer Service

Software

4 Accounting 9 Financial Statements

14 Scheduling

10 Reconciliation

5 Budget Preparation

15 Verifying Insurances

PROFESSIONAL EXPERIENCE

Swedish Medical Group - Seattle, Wa 2011 -

2011

Patient Services Representative Float

Trained clinics on the new software Epic. Prepared clinics for their go live day. Pre

registered patients. Front office check in. Insurance verification. Collected co pays.

A & N Enterprises, Inc. – Bloomington, Ca 2006-2010

Bookkeeper

Manage all financial transactions, posting debits and credits, producing financial statements,

and recording all transactions. Prepare management reports and financial summaries using

Microsoft Excel detailing company’s financial status. Generate bank deposits, verify and

balance receipts. Create invoices and track overdue accounts. Manage payroll and prepare

payroll tax returns. Research and resolve billing and collections disputes.

Key Contributions:

Supported a significant increase in productivity levels by streamlining accounting processes.

Prepared and delivered to management, under extremely quick turnaround timelines, accurate

monthly, quarterly, and annual financial statements.

Pacific Coast Trucking, LLC. - Bloomington, Ca 2007-2010

Bookkeeper

Reconciled and balanced accounts and computed interest rates. Compiled statistical reports for

management. Generated monthly statements and invoices for customers. Communicated with

customers to address inquiries and resolve issues.

Key Contributions:

Improved processes for creating customer invoices, which reduced overall timeframe for

receiving payments.

Managed financial transactions and record keeping with strict attention to detail. Verified and

posted Excelled within a fast-paced environment, continually taking on increased levels of

responsibility.

Mervyn’s – Corona, Ca

2006-2006

Customer Service

Ensure Customer was satisfied with their visit to our department store. Another one of

my duties was to ring the customers up. I also preformed recovery (folding clothes and

putting back where they belong).

ALYANDRA DERRICK

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EDUCATION

High School Diploma

Buena Vista High School 2007

Corona, Ca

Medical Insurance Biller & Coder Certificate

Everest College 2009

Ontario, Ca

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