Quality Assurance Sales

Joan stalnaker

**** ******* ****, ***, ** *****, 315-***-****,

********@*******.***

Highlights:

Over 20 years experience in the quality field.

Worked effectively with employers to assist them in meeting their

objectives and goals.

Assisted in implementation and continuous certification of the

ISO9001 Quality Management System Requirements.

Experience

Hyosung USA, Inc. - 2214 Whitesboro Street Utica, NY 13502

Utica Plant

Quality Assurance Manager / ISO9001 QMS Management Representative

SUCCESSFULLY MANAGED THE ISO9001 QUALITY MANAGEMENT SYSTEM TO

MAINTAIN CONTINUOUS THIRD PARTY CERTIFICATION

Facilitated and documented the QMS Management Review meetings

Initiated and maintained quality procedures, systems and objectives

Led internal audits of the integrated QMS/EMS systems

Coordinated and administered customer corrective actions and

internal corrective actions

Reviewed customer specifications and quality requirements

Developed a program to reduce customer complaints and rejects

Monitored and reported on key indicators affecting product quality

Indium Corporation of Clinton, NY

America

Documentation Control Specialist / QA Supervisor / Sales Support

Associate

INITIATED AND MAINTAINED QUALITY PROCEDURES, SYSTEMS AND OBJECTIVES

Assisted in MSDS documentation program

Supervised associates in the spheres department

Supported sales through telemarketing

Rome City School Rome, NY 13440

District

special education Teacher assistant

UNDER THE DIRECTION OF THE TEACHER PERFORM EDUCATIONAL ASSISTANT

TASKS

Supervises children at work /play

Special Metals New Hartford, NY

Corporation

Metallography Technician

PERFORMED MECHANICAL TESTING OF MATERIALS TO DETERMINE PHYSICAL

PROPERTIES

Performed metallographic examination of alloys to determine grain

structures and cleanliness

Worked with engineering on special projects

Education

Utica College of UTICA, NY

syracuse university

B.A. in Mathematics

MOHAWK VALLEY COMMUNITY COLLEGE

UTICA, NY

A.A.S. IN MECHANICAL ENGINEERING TECHNOLOGY

REFERENCES

REFERENCES ARE AVAILABLE ON REQUEST.

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