DOMINIC O. FRANCISCO

. **** Brinwood Place, Livingston, TX 77351 . 936-***-**** .

abhn9v@r.postjobfree.com

OBJECTIVE:

To apply my extensive knowledge in information technology, experience as a

technician and passion for technology in a reputable organization which

appreciates professional approach and hard work towards fulfilling the

company's objectives.

TECHNICAL SKILLS:

Hardware / software installation, configuration, troubleshooting and

preventative maintenance, including printers, routers (802.11 wireless

protocol), antivirus suites, Internet Explorer, Windows 95 / 98 / 2000 / XP

/ Vista platform, Microsoft Word and Excel; Assembling, operating, and

troubleshooting electronic and some electromechanical equipments; Can read

schematics and efficiently follow instructions; Efficient in using hand and

power tools.

PERSONAL STRENGTHS:

Best when operating electronic equipment, learning it's every component,

putting together pieces of a larger product or assembling whole products

for their value-added utilization, and evaluating and repairing them. High

degree of commitment in delivering excellent customer service, excellent

analytical skills, keen observer, good oral and written communication

skills, fast learner, can multitask, flexible, team player, hard working,

responsible, creative, and resourceful.

CAREER HISTORY:

Employer : Peak Systems, Inc.

Title / Position : IT Technician (Project / Contract)

Period of Service : February 06, 2010 to December 04, 2010

Duties Performed : Performed an in depth survey of Merrill Lynch's current

network infrastructure for integration with Bank of America

(SV1), rack and stack new servers and switches for voice

testing (SV2), and finally, a voice cut-over and swing

circuits from the legacy to the new equipments (SV3).

: Installed and relocate multiple desktop computers and its

peripherals for JPMC and ensuring network connectivity of

all systems; wiped-out multiple hard drives for

disposal/recycling and switched out malfunctioning

hardware.

: Installed a new Lexmark X736 printer for an RSC store and

configured network settings designed by RSC.

: Represented Dell on a deployment project for UBS in

replacing computer units, performing data migration and OS

upgrades following a Dell provided script and Symantec

Ghost software.

Employer : SmartSource Inc.

Title / Position : IT Technician (Project / Contract)

Period of Service : August 27, 2010 - October 30, 2010

Duties Performed : Radio Shack POS installation at multiple Target site

locations. Peripherals include POS servers, thermal and

multi-function printers, IP phones, laser scanners,

switches, and signature pads.

: Followed a step by step script in reimaging the PC using Ghost

software, installed other softwares, manually configuring

IP addresses, and testing for proper functionality of

installed equipments.

Employer : Advantage Technical Resourcing

Title / Position : IT Technician (Project / Contract)

Period of Service : April 19, 2010

Duties Performed : Replaced an old HP 4700 with a new Xerox 8560 for

MetLife and configured its static IP address designated by

their IT personnel and printed out a configuration setting

for reference and documentation.

: Installed printer driver and train users the proper

operation.

: Completed and submitted all paper works needed in a

timely manner.

Employer : Adecco Engineering and Technical

Title / Position : IT Technician (Project / Contract)

Period of Service : March 15, 2010 to March 17, 2010

Duties Performed : Represented Care Fusion in a dependable and professional

manner in transferring network configuration files and

manual data sets to infusion pump PC units and performing

system PC unit and module check-in / preventative

maintenance testing using Alaris Software for Woodland

Heights Medical Center.

: Performed an electrical safety test on all PC units using

electrical safety analyzer.

: Assisted in creating a small network of computers and

configured its static IP.

: Configured folders being shared on the network for the

host to be able to identify files being shared by each

client.

August 2009 - February 2010: Took the CompTIA A+ certification course and

examination at TechSkills

Employer : Multiband Corporation

Position : Satellite Installation Technician

Period of Service : April 09, 2009 to July 30, 2009

Duties Performed : Worked independently with no direct supervision and

responsible in installing, maintaining, servicing and

troubleshooting DIRECTV satellite television system which

includes the dish reflectors, LNB's, multi switches, ground

blocks, cable connectors, wall plates, phone outlets and

receivers.

: Run and terminate RG-6 coaxial cables and telephone lines

on both ends and test for continuity using a multimeter.

: Assist and train customers the basic operation of the

system.

: Receive and close job orders via a hand held computer or

communicate with a customer service representative.

September 2008 - March 2009: Full time father.

Employer : Occidental Data Corporation

Position : Electronic Maintenance Engineer

Period of Service : November 13, 2006 to August 30, 2008

Duties Performed : Worked independently with no direct supervision and

responsible for installing, maintaining, servicing and

troubleshooting UNISYS check reading and/or encoding

machines in a timely manner on multiple banks and bank

locations for check clearing purposes which also includes

installation and troubleshooting of desktop computers, I/O

peripherals and printers.

: Ensures machines are clean and fully operational at

hardware level and replace mechanically moving parts that

are subject to wear and tear. Test current and voltages to

ensure proper power distribution on motherboard using a

multimeter. Solder loose or broken wires to include LED

sensors for proper operation.

: Provide user support with clearing operations and

electronic transmittals via a dial-up connection or leased

line.

: Escalates and coordinate with supervisor or banks' IT

personnel if necessary.

: Maintains company car and send daily report in a timely

manner.

EDUCATIONAL ATTAINMENT:

. Bachelors Degree in Electronics and Communications Engineering (ECE)

Technological Institute of the Philippines

Manila, Philippines

CERTIFICATIONS:

. Dell Certified Systems Expert (DCSE) Client DMS Softskills

. CompTIA A+

. Certified Satellite Installer

REFERENCES:

. Ashton Bothman

Project Coordinator - Peak Systems

New York, NY

212-***-****

abhn9v@r.postjobfree.com

. Joseph Adamo

Project Manager - HP

New York

631-***-****

abhn9v@r.postjobfree.com

. Victor Hinojosa

District Manager - Radio Shack

Fort Worth, Texas

832-***-****[pic]

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