WILBUR L. BAKER
(***) *** – **** **** Bright Rocket Way, Ellicott City, MD 21042
******.*****@*******.***
CAREER OBJECTIVE
Exploring career opportunities to utilize sales, business development, communications and
management abilities in a Federal Sales Management assignment.
SUMMARY
Over 20 years of extensive professional experience selling information technology products and
services to federal, state and local government and commercial accounts.
PROFESSIONAL EXPERIENCE
Enterprise Account Manager, Hewlett Packard Corp., Bethesda MD 2006 - 2010
• Hired to manage large Federal accounts with responsibility for sales of desktop computers,
servers, storage systems, software and services.
• Complete knowledge of federal account strategic IT strategy, acquisitions, and budget process
• Development of yearly business plans to meet and exceed sales of 20 million revenue
objective
• Organized and implemented business partner strategic plans to respond to large agency wide
desktop bid
VP, Federal Operations, The Citadel Group, Inc., Frederick, MD 2002 - 2006
Recruited to establish federal government programs from contract negotiations, business
development to closing sales.
Successfully negotiated and administered GSA STARS, GSA Schedule 70, and Army White Sands
Missile Site BOA Contracts.
Managed business development and new business opportunities with partners to capture IT
opportunities through teaming.
Developed business plans to achieve Civilian and DOD Agency goals.
Sold 4.2 Million IT products and services revenue to Civilian and DOD Agencies.
Sales Manager, Candle Corporation, El Segundo, CA
2000 – 2002
• Lead six-member Federal Account Team selling software products to manage/
measure/monitor performance and availability of systems/applications for mainframes,
distributed, middleware and web base systems.
• Designed and launched highly successful Federal systems integrator’s strategy, which
significantly increased new business/accounts.
• Recruited, trained, mentored and developed new team members.
• Consistently attained 100% of assigned product and services quota.
Major Account Manager, Dell Computers, Austin, TX 1998 -2000
• Hired to manage key Federal accounts with responsibility for sales of software, services,
storage systems, personal computers and servers.
• Increased sales growth by successfully achieving challenging $40M annual quota.
• Coordinated sales contracts, technical support teams and internal sales to meet goals.
• Designed, launched and directed Internet programs to sell products and provide superior
customer support, and service.
Regional Sales Manager
Government Technology Services, Inc., Chantilly, VA 1996-1998
• Brought into organization to spearhead seven-member account team selling software, UNIX
workstations, microcomputers, networking products and services to Federal civilian agencies.
• Effectively managed sale of products/services from 11 IDIQ and numerous BPA Federal
contracts.
• Contributed $115M annual revenue stream.
• Developed and initiated sales programs that successfully competed for IT opportunities in the
Federal marketplace.
• Designed sales programs to uncover government IT budgets and potential projects.
• Successfully integrated actions of outside sales, inside sales, marketing, program management,
and bids department.
• Coordinated final sales strategy that successfully competed for identified IT projects in
Federal civilian agencies.
Jostens Learning Corporation, Phoenix, AZ
Area Vice President 1994-1996
• Managed all sales, Internet, marketing, account management and business development
programs throughout Maryland, Virginia, Kentucky and Washington, DC. Led a team of six
regional managers, one Customer Services Director, and 30 Field Training/Technical Support
Personnel. Managed a $25M revenue stream.
• Restored credibility with existing account base following corporate acquisition. Realigned
sales territories to capitalize upon core competencies.
• Redesigned processes and streamlined complex selling cycle, resulting in less time required to
close the deal.
Branch Manager
IBM Corporation, Bethesda Md.
1985-1994
Designed tactical sales, business development, marketing and promotional plans for the placement
of a complete portfolio of IBM Products including large and mid-range systems, software and
hardware and PC Networks. Concurrent responsibility for marketing affiliated IBM service
programs, i.e. wiring, cabling, systems integration, training and field support.
Ranked #2 in profit contribution and #1 nationwide for expenses in 1994.
Established an internal marketing center to manage a complete portfolio of mass marketing
programs to augment direct field sales activities.
Built an automated customer and competitive database system to support field operations.
Achieved/surpassed all revenue and profitability objectives.
Responsible for management of 10 direct sales teams (totaling over 100 employees) and a total
revenue greater than $100M
EDUCATION
Howard University, Washington, D.C.
Business Administration