Patrick B. McElerney
Mobile: 727-***-**** ?abhn7e@r.postjobfree.com ?5851 Parkset Drive,
Lithia, FL 33547
SALES & MARKETING EXECUTIVE
"Get it done" Executive with extensive Sales, Marketing, Operations, and
Business Development expertise.
Sales and Marketing Leadership: managed all aspects of a company function
to achieve a $2.6B sales goal including strategic sales planning,
capabilities continuum development, recruitment, hiring & training of
personnel, and integration of conventional & matrix management business
models to optimize product market share growth.
Transformational Change/Business Modeling: major contributor to the start-
up, architecture, growth, and "next level" development of a 550 person
consultative solutions/complex sales, account management division to
support sustained revenue growth for a multi-billion dollar international
corporation.
Strategic Planning: led deep dive market/customer assessments for a mid-
sized (650 person) HIT software company that identified relevant market
drivers/customer insights, and re-focused the corporate strategy towards
developing web based EMR applications, revenue cycle management tools, and
more customer oriented solutions to jumpstart/sustain revenue growth.
CAREER HISTORY & EXECUTIVE PERFORMANCE
TOP LINE CONSULTING - VP Sales and Marketing, St. Petersburg, Florida (2009-
current). Executive level management consulting across the healthcare
vertical.
. Interim Executive assignment with C-level to overhaul Sales/Marketing
capabilities and operating infrastructure for newly purchased A1 Medical
Imaging. Implement a comprehensive Territory Management System (TMS) for
25 southern US facilities to include territory/call plan design,
Blackberry-GPS tracking integration, and automation of call logs/sales
reports.
- Increased volume of high value personal injury (PIP) MRI scans by
185%, overall scan volume by 32%, and number of NEW referral
physicians by 24 % in six "early adopter" Florida facilities during
the 5 month period May-Oct 09.Identified and resolved flawed
business processes with contracted Radiology provider, and led the
recapture of over $1.5M in associated lost sales.
- Formulated business process rules/key feature identification, and
developed the commercialization plan for a private label, customized
TMS software application and associated management services
offerings.
- Rebranded new organization and designed a professional development
infrastructure for a 35 person national sales team to include
operating/performance standards, sales training & leadership
modeling, incentives overhaul, and candidate selection process to
improve sales/marketing effectiveness and eliminate poor
performance.
. Developed and refined promotional strategy/architecture for a start-up
Medicare Advantage (full & limited risk) practice solutions firm,
doubling 3rd party payer partnerships, increasing reach into multiple new
markets, and established consistent lead flow for practice level
implementation of EMR, pharmacy and revenue enhancing technologies.
. Establish key life sciences funding partners for EMR plug & play data set
to utilize structured data for post marketing surveillance research,
providing additional revenue streams for ambulatory practices and
dramatically reducing patient/investigator recruitment costs for
sponsors.
SAGE SOFTWARE HEALTHCARE - National Director, Marketing Operations, Tampa,
Florida (2007-2009)
Hired post acquisition to build a professional B2B direct marketing
organization. Lead and professionally develop a 31 person Healthcare IT
Marketing team to improve Practice Management Systems/EMR promotional
capabilities through more robust corporate branding, market research,
customer engagement, lead generation, RFP development, interactive
marketing, and sales promotional programming to drive consistent revenue
growth.
. Revitalized department culture by establishing clear performance
expectations, restoring open communications, overhauling operating
protocols, measuring performance & development, and rewarding results.
. Skillfully designed a multi-media promotional architecture to support a
large and diverse product portfolio that increased high value outside
sales qualified leads by over 300% within 18 months.
. Established complex sale forecasting methodology, inbound/outbound
telemarketing performance benchmarks, interactive metrics, and tradeshow
lead reporting system to better predict resource requirements and ROI.
. Championed a deep dive Strategic Market Assessment (SMA) to objectively
determine key market drivers, insights, and conclusions that serve as the
backbone for development of the organization's strategic planning
process.
. Developed a comprehensive Revenue Cycle Management (RCM) campaign
platform to drive sustained lead demand, improve customer/prospect
engagement, increased website traffic, and align sales messaging across
the organization
. Refined interactive strategies/testing to increase year over year website
traffic by 34.8% and website leads from all sources (paid, organic, and
non-search) by 81%.
. Reduced $5.8M operating budget expenditures by 28% despite high costs
associated with international re-branding effort.
PFIZER INC. - Regional Marketing Director, St. Petersburg, Florida (2004
- 2007)
Embedded with senior brand, and regional matrix leadership to champion the
alignment of product brand strategies with key regional market drivers, and
design customized marketing campaigns (B2B, B2C, community/public
awareness) to achieve sales forecasts.
. Integrated DTC print/media campaign with key opinion leader programming
to elevate cardiovascular field sales market share growth by 24% above
eastern area forecast, propelling Florida regional ranking from #10 to #2
within 12 months.
. Spearheaded community physician/adherence to medicines platform across 4
markets driving dramatic market share growth with target physicians vs.
non targets (>200%), and ultimately leading to broad corporate adoption
of the campaign.
. Implemented direct response promotional campaign that recaptured
Tampa/Orlando COX-2 inhibitor sales from a major competitor, increasing
market share growth by 41% in 4 months, and incremental sales by $1.4M
over original forecasts.
. Thought partner with senior executive leadership to lead an internal
consulting project that considerably improved operating alignment between
new corporate business unit (CBU) model and existing field operating
structure.
. Orchestrated key opinion leader mapping/marketing research, and
engagement plan with regional sales and medical colleagues, improving
operating leverage with key payer formularies, clinical advisory boards,
and local media.
. Led statewide strategy for impacting successful passage of Medicare Part
D, developing unique sales tools, providing field management
education/consult, and orchestrating multiple policy impacting
advocate/media campaigns.
PFIZER INC. - Southeast Area Director (AD), Managed Care, Atlanta, GA (1996-
2004)
Promoted to lead and develop a 32 person consultative solutions
sales/account management team to market quality improvement/health &
wellness services, and drive business development/product portfolio sales
within southeast U.S. managed care payers, key employers, VA/DOD, IDNs,
brokers/consultants, physician groups, and state Medicaid programs.
. Propelled product portfolio sales in excess of $2.6B, capturing over
$400M in private/public contract sales, and creating/sustaining payer
formulary access for ten sales divisions to surpass regional sales goals.
Optimized area budgets/resources in excess of $1.8M annually.
. Championed SE regional business unit (RBU) strategic focus to optimize
sales for 10 district business units, and approximately 90 territory
matrix teams across the Southeast U.S.
. Adeptly launched 6 major products each exceeding $1 billion in sales, and
carried annual sales performance responsibility for entire product
portfolio (conventional and specialty products). Major therapeutic
categories include cardiovascular, diabetes, ophthalmology, rheumatology,
orthopedics/pain, oncology, women's health, allergy, neurology,
dermatology, urology, behavioral health, and infectious disease.
. Designed/marketed an innovative health & wellness business model and
recognized as "Quality Pyramid" Health Improvement Award winner 2000-
2003, and Customer Choice Award winner for superior client relationships,
2000-2003.
. Developed and co-marketed "Quality Profiles", a national/multi-year
effort with the National Committee for Quality Assurance to promote
health & wellness "best practices" and improve outcomes.
. Skillfully recruited, hired, and developed 8 Managed Market Managers, and
22 Regional Account Managers to support NHO 2003 national
expansion/restructuring, executing all project benchmarks ahead of
schedule.
. Led and developed 14 account managers to achieve "best in class" branding
as evidenced by Pfizer's 2001 and 2002 #1 Scott-Levin customer
satisfaction ranking with managed care Medical Directors, Quality
Directors, and #2 ranking with Long Term Care Pharmacists.
PFIZER INC. (1989-1996)
Managed Healthcare Consultant, National HealthCare Operations, Tampa,
Florida (1994 - 1996)
Assistant to the Regional Manager (ARM) Pratt Pharmaceuticals; Irvine,
California (1992-1994)
Professional Sales Representative (PSR), Pfizer Labs, San Francisco,
California (1989-1992)
US NAVY, LT, Pearl Harbor, HI: Engineer Officer, USS Safeguard (ARS-50),
Operations Officer, USS Conserver (ARS-39)
EDUCATION
SUNY Maritime College, Bronx, New York: BS, Marine Transportation/Business
Management
Continuing education: Time Management, Conflict Resolution, Team Building,
Negotiating, Strategic Planning, Selling Skills, Sexual Harassment,
Cultural Diversity, Budgeting/P&L, Public Speaking, Situational Leadership,
Coaching, and DISC.
APPOINTMENTS and ASSOCIATIONS
. Board of Directors, Curtis Wealth Management Group, Sarasota, Florida
. Association of Business Process Management Professionals
. Society of Industry Leaders/GLG Council Member-Professional Consultants
Networks