Customer Service Representative
Resume:
Corey Cross
Carrollton Ga, ****7
*.*.******@*****.***
EDUCATION
University of West Georgia, Richards College of Business, Carrollton, Ga May 2011
Masters in Professional Accounting
(AACSB-I- The Association to Advance Collegiate Schools of Business International)
Accounting Program – Separately accredited
University of West Georgia, Carrollton, Ga May 2010
Bachelors of Business Administration, Accounting
(AACSB-I- The Association to Advance Collegiate Schools of Business International)
Accounting Program – Separately accredited
PROFESSIONAL WORK EXPERIENCE
Bank of America – Carrollton, Ga May 2010 – Nov 2010
Teller
• Maintained and balanced a cash drawer daily.
• Worked daily with customers to answer or refer their financial questions to the appropriate supervisory
individuals.
• Process monetary transactions and customer deposits
The Home Depot - Carrollton, Ga April 2008 –May 2010
Cashier
• Worked directly with the public to receive guests and provide excellent customer service
• In a fast paced environment, handled all cash, credit card transactions, and a high volume of sales.
• Balanced the cash drawer and at beginning and close of every shift
• Train and Supervised new employees on the proper handling and operation of cash register and
company policies ensuring the best customer care
AirTran – Carrollton, Ga Jan 2007 – Jan 2008
Customer Service Representative
Provide customer service; Review and maintain customer
•
account information, processing customer requests.
Maintain a professional demeanor when responding to
•
customer inquiries via telephone; excellent problem solving.
COMPUTER SKILLS
• Microsoft Office Suites (Word, Excel, Outlook, Power Point, Access)
• Internet and other software applications
STUDENT ORGANIZATIONS & ACCOMPLISHMENTS
University of West Georgia Accounting Club – Member
•
University of West Georgia Intramural Sports
•
HOPE Scholar
•
Deans List (2008-2009)
•
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