SHARI COOMER, PHR
Westfield, IN 46074
Cell: 317-***-**** E-mail:
***********@***.***
Human resources professional seeking a position utilizing skills in benefit
plan management, project management, leadership, communication and
planning. Qualified by PHR certification and 14 years of human resources
experience in non-profit, service and manufacturing industries.
Skills and Professional Certifications:
PHR Certified since 2003 Policy and procedure development
Employee Training Project Management
Benefits plan management - self funded Microsoft Office
Employee Orientations Human resources information systems
Employee Relations/Issue Resolution (HRIS) - Oracle and Ultipro
Employment law FMLA and disability leave compliance
Recruitment/employment Budget management
PROFESSIONAL EXPERIENCE
LHD BENEFITS
Indianapolis, IN
2009 - 2011
Account Manager, (April 2009 - February 2011)
Employee benefits consulting firm providing compliance and benefit plan
consulting services for self- funded and fully insured companies.
. Responsible for 20 large and mid-size group clients
. Lead all renewal activities including implementation of new Consumer
Driven Health Plans (CDHP), renewal of existing plans, and on-going
service.
. Maintain PHR Certification to remain current with employment laws and
federal health care reform laws.
. Design of employer web-based communication systems.
. Design of web-based enrollment systems for employer groups.
. Implementation of online employee benefit centers.
. Design and Deliver employee communications and employee education
meetings.
. HR compliance support to human resources client contacts
NATIONAL COLLEGIATE ATHLETIC ASSOCIATION (NCAA)
Indianapolis, IN
2000 - 2009
Assistant Director of Human Resources/Benefits, (June 2006 -April 2009)
Provide strategic human resources support in the area of human resources
technology, employee relations/issue resolution, benefit plan management
and administration, compensation, policy and procedure development,
employee communications, HR technology initiatives, leave administration,
and HR compliance with federal and state laws.
. Implement and communicate first consumer driven health plan (CDHP) in
2009.
. Develop plan design with broker
. Design and delivery of all employee communication materials and
employee meetings
. Vast knowledge of CDHP laws, administration, and plan designs
SHARI COOMER resume
Page Two
. Facilitate resolution of attendance and performance issue resolution
with staff, management and legal counsel as appropriate.
. Supervised human resources assistant with dotted-line supervision of
other HR support staff for projects and overflow work.
. Oversight of human resources technology and communication.
. Project manager for implementation of new HRIS system/employee self-
service portal
. Evaluated proposals to select vendor
. Supervised team of HR and payroll staff to implement new
technology
. Developed communication strategy and materials.
. Conducted employee education meetings.
. Oversight of implementation process.
. Analyze financial data and plan design of self-funded medical, dental,
and vision plans.
. Oversight of administration of benefit programs. Ensure compliance
with COBRA, HIPAA,
FMLA, ERISA, ADA and internal policy.
. Maintain current PHR Certification to ensure compliance with HR body of
knowledge and employment laws.
. Assist with total compensation program analysis and communication
efforts as appropriate.
. Implementation and ongoing oversight of annual total compensation
statement preparation.
Human Resources Coordinator, (December 2000 - June 2006)
. Administer various human resources initiatives including benefits,
technology and communication.
. Administer all welfare and retirement benefit programs, including self-
funded medical plan.
. Ensure compliance with federal law for all leave-related issues
including FMLA, LTD and STD.
. Partner with management to resolve employee relations issues related
to leave and attendance.
Supervise the work of administrative assistant including training,
mentoring and providing written and verbal evaluation.
. Production of total compensation statements.
. Implemented on-line benefits enrollment tool for NCAA staff. Provides
staff with self-service access to benefit information for enrollment
and changes in an electronic format.
. Implementation of wellness program at NCAA National Office.
. Completed HIPAA compliance training, developed HIPAA privacy compliance
procedures and policies for NCAA health and welfare plans.
. Designed and implemented first human resources intranet site at the
NCAA.
. Serve as a member of the NCAA benefits committee.
. Conduct new-hire benefit enrollment sessions.
. Conduct exit interviews for entire national office. Compile and report
data to senior management quarterly.
. Transitioned self-funded health plan to new administrator in January
2005. Point person for implementation meetings, drafting of plan
documents, employee communications and rollout.
. Coordinate annual NCAA Quality of Life health fair. Source vendors and
manage budget to provide a quality event for NCAA staff.
SHARI COOMER resume
Page Three
LILLY INDUSTRIES, INC.,
1998- 2000
Indianapolis, IN
Corporate Benefits Coordinator, (June 2000-December 2000)
Administer employee benefit programs to all union and non-union employees
worldwide. Serve as source contact for all location HR representatives,
employees and retirees for benefit questions both welfare and retirement.
Research and propose benefit enhancements and changes annually.
. Manage services provided by Third-Party Administrator of self-insured
medical/dental plan. Serve on team of 3 members in hiring for open
positions within HR department and various other positions at
corporate office.
. Wellness Program Rollout: Researched and retained vendor to administer
wellness program.
Developed contents of program. Determined cost vs. future savings
to medical plan.
. Retiree Administrative Procedure Manual: Developed a manual designed
to cross-train team members on retiree administrative procedures.
Topics include pension and retiree medical procedures. Improved
efficiency and reduced errors during training process.
. Conduct employee meetings at locations across the U.S. to introduce
new employee benefit programs.
Human Resources Assistant, (June 1998-June 2000)
Process and coordinate benefit paperwork for new and existing employees and
retirees. Coordinate pre-employment physicals. Conduct new-hire
orientations. Assist with benefit department projects and panel interviews
as assigned. Promoted to Benefits Coordinator.
INTERNATIONAL BUSINESS COLLEGE
1998
Indianapolis, IN
Placement Specialist
Coordinated all placement activities of recent graduates and alumni of the
school.
NORRELL STAFFING SERVICES
1996-1997
Indianapolis, IN
Staffing Consultant, (June 1996-December 1997)
Recruited and conducted interviews and placement of clerical, light
industrial and accounting applicants.
PROFESSIONAL DEVELOPMENT
Certified Employee Benefits Specialist (CEBS): Successfully Completed
Course 1 in April 2000
Certified Benefits Professional (CBP): Successfully completed Course 1 in
February 1999
Society of Human Resources Management: Human Resources Generalist
Certificate December 2000
EDUCATION
Bachelor of Science, Journalism, Ball State University, Muncie, IN, 1992-
1996