High Level Qualifications
Management level professional with 16 years of IT and business management
experience in both the public and private sector, possessing strong
leadership and excellent communication skills, with key emphasis on project
management, application development, instructional design and business
development
Professional Experience
User Productivity Kit Summary
6 years of UPK Project Management, Implementation, UPK training design and
delivery, Content design, development and delivery, Train the Trainer,
Business Development, Seminars
. UPK Versions 2.7 through 3.6.1
Content Development
. Oracle E-Business Suite vers 11i, R12
Financials HRMS Order Management Procurement CRM
. PeopleSoft vers 8.9, 9.0
CRM HCM Campus Solutions Supply Chain Asset Lifecycle
Management
. Siebel 7
Industry Experience
. Financial
. Federal Government
. Healthcare
. Higher Education
. Manufacturing
Independent Consultant February 2011 to Present
UPK Custom Training Development and Delivery
. Develop customized UPK training plan based on Client's specific needs
around UPK
. Train Client's Resources on UPK, Best Practices and Development
Process
. Support UPK Development
Capella University November 2009 to February 2011
Senior Business Analyst/Project Manager
. Serve as ScrumMaster leading large web application development
projects for business process improvement initiatives
. Responsible for developing, promoting and supporting an Agile
development philosophy throughout the organization
. Develop and mentor project team members
. Key team member in high-profile web development projects
affecting enterprise-wide, learner-facing systems
. Serves as a conduit of information on web infrastructure,
capabilities, limitations, systems to other departments.
Independent Consultant July 2009 to November 2009
UPK Implementation and Development Project Manager
. Responsible for the implementation and training for Oracle's User
Productivity Kit
. Plan and Manage UPK Development process built around Agile philosophy
. Manage and mentor team of developers new to product and methodology
. Directed the coordination of third party vendors as well as provide
consultation to clients on system implementation.
. Provided consulting knowledge and expertise in the areas of project
management, instructional design, user adoption and leveraging
technologies for business
Knowledge Systems, LLC December 2008 to July 2009
Program Manager - Oracle User Productivity Kit
. Responsible for the development of new services and business
opportunities in a new sales channel
. Created an Agile based UPK development methodology
. Directed the coordination of third party vendors as well as provide
consultation to clients on system implementation.
. Provided consulting knowledge and expertise in the areas of project
management, instructional design, user adoption and leveraging
technologies for business
Apex IT Eagan MN September 2006 to November
2008
Senior Consultant/Business Development
. Senior Consultant
. Project Manager with up to 20 team members
. Oracle User Productivity Kit
. Oracle EBS 11i - Financials, HRMS, Manufacturing, Procurement
. Peoplesoft 9.0 - CRM, HR, Finance
. Develop and deliver training materials for system upgrades and
implementations in Financial, Higher Education, Manufacturing,
Engineering and Public Utilities sectors
. Develop and Mentor team members
. Manage business and partner relationships
. Process development, improvement and documentation
. Project Manager - Application Development
. Multiple Application Development projects
. Oracle, XML, Java, JSP, Web Services, Spring, Hibernate
. Manage project teams and development resources
. Manage multiple client per project relationships
. Budgets range from 250k to 1.5 mil
. Business Development
. Prepare and deliver Seminars, Webinars and Client Presentations
. Lead Identification and Generation activities
. Estimate and Prepare Quotes
. Deliver Statements of Work
Eschelon Telecom, Inc. Minneapolis, MN September 2004 to February
2006
Sales Operations and Planning Manager
. Develop and manage Network Sales initiatives with a focus on Sales
Force Productivity, Automation, Best Practices and Compliance
. Develop, deliver and maintain a Network Sales training program with
a focus on funnel management, productivity, and best practices
. Collaborate with Marketing organization on initiatives and projects
with shared objectives and interests
. Represent Sales Organization internally, working with other
business divisions on initiatives that cross multiple organizations
. Develop and maintain vendor relationships, manage upgrades and
gather business requirements to support the Network Sales teams
across 8 states
. Project Management from small to large sized projects, completing
on time, on budget and with desired results
Eschelon Telecom, Inc. Minneapolis, MN September 2001 to
September 2004
Business Analyst
. Develop, deliver and maintain training materials to support all
business lines
. Develop and implement processes and standards for CRM application
supporting Customer Service, Sales, Service Delivery and other
functional groups
. Define, Document and Manage the development of in-house
Proposal/Contract management application for Sales and Marketing,
including data migration, validation of data and business rules,
testing and training and provide ongoing support and change
management for application
. Partner with various business units, gathering and defining
business requirements to better leverage CRM investment, identify
new functionality and develop new business processes to support
company goals and initiatives
Various, Minneapolis, MN 1986 to
2001
Chef / General Manager/Corporate Management
. Develop, Manage and Implement operational standards across multiple
units, maintaining quality and consistency from unit to unit
. Member of Open team, managing product program including training,
safety standards, adherence to specifications and standards for all
new facilities
. Product development focusing on specifications and quality control
for custom and retail products
. Mentor and support managers in all areas of operations including
but not limited to, accounting and finance, cost of goods and
labor, operational standards, staff training, product quality and
consistency
. Responsible for all staffing and training, Operations, Marketing,
Cost Controls and P&L
Education
Project Management Certification
University of St. Thomas Minneapolis MN December 2004
C.A.P - Certificat d'Aptitude Professionnelle
French Ministry of Education Minneapolis MN 1989