Manager Training

Karen E. Marsh, M.Ed.

919-***-**** (cell) / 540-***-**** (office)

**********@*******.***

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Profile

Results-oriented adult learning professional / senior instructional systems designer (ISD) with 20+ years in the

HRD / Training field. Expertise includes designing and developing eLearning, blended learning, and traditional

classroom training solutions; training program and project management; instructional technology consulting;

training facilitation; and eLearning program oversight. “Public Trust” security clearance is on file.

Relevant Work Experience

Lead eLearning Instructional Systems Designer, CTEC Corp. (April 2010-April 2011)

• Managed eLearning projects and served as principle client contact / account manager for Federal

government agency clients.

• Developed and/or converted existing training into online learning.

• Led and supported eLearning project teams.

• Met with client/prospective clients to present company’s core competencies, answer questions, assist with

project scoping/budgeting, develop SOWs, etc.

• Mentored junior staff; reviewed and edited others’ work to assure compliance with ISD principles, client

requirements, and quality standards.

• Developed “best practices” in instructional design methodology for the eLearning team.

Senior Instructional Designer / Distance Learning Consultant, Karen Marsh Consulting (2006-2010)

Provided a wide range of learning solutions to clients, including: instructional design and development, for

eLearning and traditional in-class learning; graphic design; learning management system (LMS) consulting / LMS

administration; instructional design/eLearning “best practices;” staff training/mentoring; and technology

integration.

Clients included Chestnut Health Systems; E&J Gallo Winery; National Child Traumatic Stress Network;

Quintiles; PPDI; Parata Systems; Schneider Electric; U.S. Navy

Instructional Designer/Instructional Technologist, Elon University (2004-2006)

Partnered with faculty to integrate technology into teaching and learning, and to develop undergraduate

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courses.

Investigated and recommended learning technologies for faculty-designed courses.

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Provided ongoing support and advice in the use of instructional technology, instructional resources and

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instructional technology integration.

Designed, delivered, and coordinated faculty workshops, programs, seminars and speaker series on

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teaching and learning technologies

Taught workshops on eLearning, games-based learning, and instructional technology tools

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Karen E. Marsh, M.Ed.

919-***-**** (cell) / 540-***-**** (office)

**********@*******.***

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Instructional Designer / Technical Writer, FMI Corporation (2003-2004)

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Designed and facilitated management development programs and workshops.

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Wrote technical manuals, standard operating procedures (SOP) manuals, job aids, train-the-trainer tools, and

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other materials.

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Other Experience:

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Human Resources & Training Coordinator, Böwe Bell & Howell (2000-2003)

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Executive Assistant (contract), Glaxo-Smith-Kline (1998-2000)

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Office Manager, Ipas (1997-1998)

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Executive Education Program Coordinator, Duke University (1993-1997)

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Medical Data Technician, Duke University (1990-1993)

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Safety Training Manager, Crown Crafts, Inc (1988-1990)

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Human Resources Representative, WESTEC Services (1987-1988)

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Personnel Technician, First Interstate Financial Services (1984-1987)

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U.S. Navy Aviation Storekeeper, NAS Miramar (1980-1983)

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Education

M.Ed., Training & Development, North Carolina State University

BA, Social Sciences, Chapman College

Certificate, “Core Essentials Training Program,” Coach U

Relevant Professional / Volunteer Affiliations

ASTD: Served as “Instructional Design SIG” leader, workshop presenter, and training facilitator

Orange County Literacy Council: Adult Basic Ed (ABE) tutor and tutor trainer

Skills and Technologies:

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ADDIE; Adobe; adult education; Articulate; assessment; Audacity; Blackboard; CamStudio; Camtasia; Captivate

5; client management; coaching; computer-based training (CBT); consulting; eLearning; evaluation; facilitation;

games-based learning; iLearn (Plateau Learning Systems); instructional media; instructional systems design;

leadership; learning management systems (LMS); managing staff; mentoring; mobile learning (mLearning); MS

Word, PowerPoint, Excel, Project, Visio; Moodle; project management; rapid eLearning development; rapid

prototyping; SCORM compliance; Second Life; Section 508 compliance; SnagIt; social learning; supervising;

teaching; training; webinars

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Revised 12/30/2012

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