Manager Customer Service
Resume:
Princeton Echols
P.O. **** University, MS *****
Telephone: 662-***-****
Email: **********@*****.***
Education:
University of Mississippi, University MS
• Bachelor of Accounting
• Concentrations in Business Management
Work Experience:
Sherwin Williams, Assistant Manager, September 2010- present
• Responsible for store opening and closing operations Collierville, TN
38017
• Assisting with store merchandising, stock rotation and replenishment. (901)- 854-0404
• Ensure satisfaction of customers and building positive long-term relationships
• Preparing paperwork for processing and paying bills
• Controlling all store financial obligations
Applebee’s Restaurant, February 2010- July 2010
• Provided exceptional customer service in a fast pace environment Oxford,MS 37072
• Seated guests, placed accurate orders and handled transactions 662-***-****
• Help manager with day to day activities
• Successfully promoted daily food and beverage specials
J.C. Penny Department Store, May 2006- April 2007 Southaven, MS
38671
• Enhanced team building skills by provides support for other associates in other departments throughout store 662-***-****
• Maintained and stocked shoe department and helped patrons with merchandise selections
• Assisted area manager with daily store operations including cashier, stocking, and cleaning
Red Lobster Restaurant, May 2007- August 2008
• Ensured that customers received a positive dining experience Southaven, MS
38671
• Maintaining a clean and safe work environment for customers and restaurant staff 662-***-****
• Provided any information about the food or menu to customers
Activities and Organizations:
• University of Mississippi Gospel Choir
• Student Body Association
• Resident Hall Association
• Phi Beta Sigma Fraternity Inc.
• University of Mississippi Marching and Concert Band
Leadership Positions:
• Section Leader University of Mississippi Gospel Choir
• Vice President, Eta Beta Chapter of Phi Beta Sigma Fraternity Inc.
• Director of Bigger and Better Business of Phi Beta Sigma Fraternity Inc.
• Director of Community Service of Phi Beta Sigma Fraternity Inc.
• Director of Social Action of the Phi Beta Sigma Fraternity, Inc.
Volunteer/Community Service:
• Habitat for Humanity (Help Build Habitat Homes)
• Help Coldwater Excel (Helping build the community)
• Project D.O.V.E.(Developing Our Vaulable Education)
• Read A Thon (Read to Local Elementary Students)
• Neighborhood Clean Up (Phi Beta Sigma)
• March of Dimes
Princeton Echols
P.O. Box 1982 University MS, 38677
Telephone: 622-***-****
Email: ********@*******.***
Professional References:
Dr. Thomas Wallace
Assistant Provost
The University of Mississippi
Starnes Center
University, MS 38677
********@*******.***
Mrs. Valeria Ross
Assistant Dean of Students for Multicultural Affairs and Volunteer Services
422 Union Bldg
University, MS 38677
*****@*******.***
William Buford
Mathematics Instructor
Lafayette County (MS) School District
600 McElroy Drive #253
Oxford, MS 38655-2190
*************@*****.***
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