*** ********** **** **********, ***** CAROLINA ***72

PHONE: 843-***-**** EMAIL: abhn1o@r.postjobfree.com

DESTINY L. LANHAM

SUMMARY OF QUALIFICATIONS

Four years experience within the related field: Customer service and sales

consultant. Knowledge and awareness of company protocol. Duties include,

but are not limited to: telephone and business email etiquette, managing

customer expectations, creating customer loyalty.

SKILLS AND ACCOMPLISHMENTS

. Hands-on experience in Medical Billing, Coding and Insurance

. Computer Skills: Microsoft Office- Word, Excel and PowerPoint

. ICD-9 and CPT Coding, Medisoft, HCPCS and Medical Terminology

. Experienced team player bringing enthusiasm and energy into group

efforts

. Assertive, self-motivated, goal-oriented and efficient

. Desktop Publishing Certificate- May 2002

EDUCATION

2007-2009 Miller-Motte Technical

College Charleston, SC

. Associate of Applied Science in Healthcare Information Technology

Graduated: Dec.2009

PROFESSIONAL EXPERIENCE

OCT .2009- DEC.2009 Carolina Center of Occupational Health (CCOH)

Charleston, SC

Medical Billing Externship under Billing Coordinator

. Verified Insurance for BCBS, Medicaid and Medicare patients

. Scanned 50+ documents daily for company's in-house office

. Filed patients Medical records with accuracy

. Faxed important documents to local and out of state offices

. Specified mailing and shipping productivity

. Provided patient confidentiality

. Checked patient's status with insurance providers

. Assisted billing coordinator in the billing of patient's visits

AUG.2008- JAN.2009 Stella Nova Salon and Day Spa

Charleston, SC

Nail Specialist

. Managed daily operations of clientele

. Provided a relaxing atmosphere for new and existing clientele

. Observed and preformed new techniques of relaxation

. Assisted in daily maintenance of spa

. Provided proper sanitation and disinfection techniques for client and

staff safety

. Assisted staff and clientele in knowledge and sales of retail

merchandise

JUNE 2006- AUG.2008 Sandalwoods Salon and Day Spa

Summerville, SC

Nail Specialist

AUG.2005- JUNE2006 A Moment of Bliss Day Spa

Summerville, SC

Nail Technician

. Assisted in establishing clientele for new spa

. Assisted in advertising and promoting spa

. Assisted in hosting events and parties

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