Manager Customer Service

Objective: Seeking stable work with positive team members achieving great

results.

Lincoln Property Company - 6500 Greenville Avenue, Suite 600, Dallas Texas

***** 214-***-****

*Administrative Assistant / Report Analyst - Prepare & distribute weekly,

monthly, & quarterly financial & marketing reports for upper management &

owners. Assist/complete projects as requested, Data entry, proof reading,

handle all clerical duties, word processing, scanning, copying, filing,

mail, expense reports, process criminal background checks, manage company

job openings on web site, & assist executive management as needed. Back up

any and all receptionist duties as directed.

*On Site Manager and New Construction Lease-Up Manager - Basic job

functions included oversee employee and resident relations, ensure maximum

occupancy, verify education in compliance to LIHTC criteria, Control

expenditure, maximize income, business management, staff supervision,

liability management, owner communications and reporting, resident

communications, complete final punch list and final walks with builder

prior to sign off to management team, and monitor market conditions.

*Assistant Manager - Basic job functions included the following: positing

rent, collections, and eviction processing, coordinating with contractors,

inspection of vacancies and adhering to community policies.

*Leasing - Tour apartments with clients. Send out Thank you cards to all

contacts. Lease and pre-lease apartments. Complete lease/renewal paper

work. Explain lease paperwork to client. Enter results data into

computer. Walk apartments and community. Assist with employee and

customer relations.

Skills - MS word, excel, outlook, yardi/voyager, windows XP, vista,

ability to negotiate effectively with vendors, switchboard experience,

working knowledge of mail process, postal machines, scanners, copiers,

courier services, proficient in math. Marketing and budget experience.

Proven track record in customer service as noted in list of achievements

below.

Strengths - Positive attitude, hard working, analytical, like taking

initiative, confidentiality, dependability, flexibility, punctuality,

detail oriented, and team player. Always give 110% to an assignment.

Extreme high level of integrity.

Achievements - 22 Sales awards received for outstanding On-Site and

Telephone sales presentations.

Credentials - Notary Public, High School Diploma, Fair Housing Compliance

Trained, LIHTC Training, GLS Real Estate - 240 hour, received 8

certificates of achievement.

Business References: JoAnn Peaden: 214-***-****, Lorena Tris: 214-228-

9474,

Julie Meylor : 469-***-****

Personal References: Odett Pugliese: 214-***-****, Debbie Strickland: 469-

964-9074,

Jennifer Davis: 214-***-****

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