Manager Process Improvement

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*** ****** **., ***** ****, TX 75104 • 972-***-**** • *********@*****.***

David J. Mills

Objective

To contribute through a role, within Healthcare, in which I can leverage my: expertise, imagination, passion, and

experience with process improvement and field service.

E xperience

1996 - Present

GE Healthcare Arlington, TX

Repair Manager (2009 Present)

Process Leader (2001 2009)

Led a six-person team that repaired defective diagnostic imaging components (including MRI coils)

Managed many projects to reduce material expense (~ $1M annually); created new repairables

Championed EHS Elements for: Emergency Response and Industrial Hygiene

Authored multiple Quality work instructions and drove many audit findings through CAPA

Self-taught MS Access; created repair database to prioritize repairs

Self-taught LEAN methods, then led 5S team events and VSM creation

Coached others in LEAN and promoted David Allen’s GTD (Getting Things Done)

Created a process to meet internal customers’ needs for MV tools

Instituted a “LEAN wall of fame” to display “Quick and Easy Kaizen” waste elimination actions

performed by the team and drive a culture of continuous process improvement

Multivendor Operations Specialist 2000 2001

Drove integration of Multivendor (non-GE) and GE-manufactured Service at a Zone level

Created multiple process improvements in several areas.

Achieved Six Sigma Green Belt Certification

Field Engineer and Account Manager 1996 – 2000

Served as an on-site service rep and Account Manager in hospital environment.

Accountable to UTMB Director of Radiology for service performance against the GE contract

Repaired equipment of multiple modalities (including: X-Ray, Vascular, MRI and Nuclear Medicine)

Education

1984-1988

Texas A&M University College Station, TX

BS Bioengineering

References

References are available on request and through LinkedIn.

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