Sales Manager

KATHLEEN GALIN

**-** ***** ****** . ***** Meadows, NY 11365 . 860-***-**** .

*************@***.***

PROFILE:

Combined medical management, marketing and sales expertise, with a clinical

nursing background. Provided strong, decisive leadership, in community

outreach, HR, PR, admissions, customer satisfaction, and employee

relations.

Professional Experience:

Long Beach Medical Center

and The Komanoff Center for Geriatric and Rehabilitation Medicine (Long

Beach, NY)

Director of Clinical Services Development and Marketing of a 165-bed

hospital and 205-bed nursing home and rehab center. Analyzed all

departments and created action plans, so everyone would operate at maximum

efficiency. Wrote and created new brochures. Built working relationships

with New York City and Long Island hospitals, promoting our services to

hospital administrators and medical directors, which included acute and sub-

acute rehab, family counseling, dialysis, hyperbarics, wound care,

radiology, home care, etc. Promoted LBMC as a TriCare Provider for the

Veterans Administration. Recruited physicians. Started Clinical Services

Development Team, meeting monthly to establish strategies and direction.

Atria Senior Living Group (Great Neck, NY)

Executive Director of 142-unit Independent Living Community. Responsible

for all daily operations, including maintaining and balancing a $12,000,000

budget, along with business and sales development planning. Raised resident

and employee satisfaction, census, and "quality enhancement" scores. Manage

8 department heads and 125 staff members, including Sales, Maintenance,

Food Service, Activities, Care At Home (licensed care department), Business

Office, Housekeeping, and Laundry. Managed Human Resources and employee

relations, and in-serviced employees. Direct contact with residents and

family members, regarding personal issues.

Negotiate all vendor contracts. Represent Atria through community outreach

to local civic and charitable organizations.

Monsignor Bojnowski Manor (New Britain, CT)

Owned and operated by The Daughters of Mary of the Immaculate Conception

Director of Admissions, Marketing and Fund Raising at a 60-bed, long-term

care facility.

Built relationships through community outreach, to all area hospitals,

senior centers and assisted living communities, to assure a full census at

all times. Started a sub-acute rehab unit, promoted through ads and

presentations. Created and produced new quarterly newsletter, logo, and

tagline. Evaluated patients on-site. Recruited and acquired doctors to join

medical staff, and made presentations to medical directors. Negotiated and

acquired managed care contracts.

Formed employee relations committee, improving morale and productivity.

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KATHLEEN GALIN, page 2

Vitas Innovative Hospice Care (East Hartford, CT)

LTC liaison. Reactivated inactive accounts by building new relationships

with facilities. Acquired

contracts to increase referral base. In 8 months, signed contracts with 19

new LTC facilities, and

exceeded monthly goals by 300%. Clinical background enabled me to educate

medical staff and families, on disease-related hospice care, and the

Medicare hospice benefit.

Dr. Robert Drury and Dr. William Henry (Glastonbury, CT)

Clinician. Performed internal medicine and pediatric nursing functions in a

busy medical practice. Heavy patient contact in all areas of clinical

nursing, including phlebotomy, lab testing, phone triage, EKGs, insurance

referrals. Ordered immunization drugs and supplies.

Educated staff on HIPPA and OSHA compliance.

Significant Others Jewelry (Glastonbury, CT)

Founder of Internet jewelry business. Designed jewelry products and

packaging. Worked with attorneys to trademark names and copyright designs.

Negotiated contract manufacturing. Developed web site with webmaster. Ran

daily operations. Sold company at a profit.

Hasco International / First Foto (Saint Charles, MO)

The largest newborn photo service in the world

District manager for New England and New York State. Responsible for over

100 hospital contracts, maintaining existing accounts and developing new

prospects. Reactivated accounts that

had become dormant due to staffing issues. Hired and trained over 1,000

employees, growing

sales by as much as 90%. Winner of national sales honors, 4 consecutive

years.

Towne Pharmacy (Glastonbury, CT)

Home healthcare manager. Started DME division, fitted patients with

physician-prescribed

prosthetics and orthopedic devices. Educated patients on the proper use of

these devices.

Education:

Syracuse University, BS Nursing, BA Business Management

Additional training:

How, When and Where to Market

Admission / Wait List Laws

Transfer of Assets

Workplace Harassment

How to Effectively Deal With Difficult People.

Community Service / Civic Memberships:

Ambassador for Visiting Nurse Association

EMS Disaster Board

Chaired Caring Committee for 300 families at Kol Haverim

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