Andrew F. Hall

**** **** **** ******

Cedar Falls, IA 50613

319-***-****

e-mail: abhmow@r.postjobfree.com

OBJECTIVE:

Results-driven Quality Manager to lead quality improvement efforts and quality management

system development and implementation. Skilled working with people at various organizational

levels to drive improvement and solve problems. Demonstrated success building strong customer

and supplier relationships.

QUALIFICATIONS:

Experienced Quality Manager and TS16949/ISO9001 Management Representative

Coordinated quality assurance and customer-related quality activities

Well versed in Lean and Six Sigma DMAIC improvement processes

Managed corporate quality audit program and led supplier quality improvement efforts

Proficient with statistical techniques and experimental design

ASQ Certified Quality Manager and Certified Quality Engineer

EMPLOYMENT EXPERIENCE:

Quality Manager Bossard North America Cedar Falls, IA 9/2008 to 2/2011

Led quality department for $600 million fastener distributor’s North American operations. Responsible for

PPAP, resolution of customer issues, product testing and quality improvement efforts through fifteen direct

report Quality Analysts and Technicians.

Key accomplishments:

• Directed efforts that identified and eliminated causes of most common defects and resulted in 42%

fewer defects received by largest customer.

• Applied Lean methodology to increase quality inspection productivity by 25%.

Quality Manager Acument Global Technologies Decorah, IA 8/2002 to 7/2008

Led twenty five person quality assurance department for $110 million fastener manufacturing plant.

Responsible for new product planning, PPAP, resolution of customer issues, product testing, quality

improvement efforts and TS16949 certification through five direct report Quality Engineers and

Supervisors.

Key accomplishments:

• Led Six Sigma DMAIC scrap reduction project that resulted in $480,000 annual cost savings.

• Led defect reduction efforts that reduced defects received by customers by over 400%.

Quality Manager Parker Hannifin Davenport, IA 7/2001 to 8/2002

Directed quality assurance activities for hydraulic hose assembly operation through five direct report

Quality Technicians. Led quality improvement and ISO9001:2000 transition efforts.

Key accomplishments:

• Served as ISO Management Representative. Quality system was re-certified to ISO9001:2000 with

zero nonconformances.

• Streamlined product quality planning process and eliminated missed planning-related ship dates.

Quality Manager Nichols Aluminum Casting Davenport, IA 7/2000 to 5/2001

Led quality management efforts at continuous casting aluminum facility. Led cross-functional quality

improvement teams. Managed quality assurance activities through one direct report Quality Engineer and

five Quality Analysts.

Key accomplishments:

• Directed optimization studies that increased aluminum recovery from melting furnace dross by ten

percent. The increased recovery added over $500,000 annually to the company’s bottom line.

• Led cross-functional team that improved aluminum sheet profile control by 20%, which allowed the

company to supply new market segments.

Sr. Quality Engineer Bandag Incorporated Muscatine, IA 6/1993 to 7/2000

Managed quality auditing and supplier development programs for global rubber product manufacturing

operations. Provided support to manufacturing operations on rubber processing, quality system

development and rubber testing issues. Managed cross- functional quality improvement projects and

responsible for prototype product manufacturing.

Key accomplishments:

• Developed supplier certification program and built strong relationships with key suppliers.

• Led joint quality improvement team with major rubber supplier that produced $800,000 annual raw

material cost savings.

• Re-established quality auditing of Bandag’s rubber manufacturing plants and emphasized audits as a

continuous improvement tool.

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Research Engineer Dow Chemical Company Freeport, TX 8/1989 to 3/1993

Responsible for the daily operation of the separations and product finishing unit operations at a

commercial development and process research polycarbonate semi-plant. Managed process

improvement projects and supervised the installation of new process equipment. Provided technical

support for a polycarbonate production facility.

Key accomplishments:

• Co-developed new batch process recipe for producing polycarbonate. Received U.S. Patent.

• Led process research efforts that improved polycarbonate optical clarity by 25%. Received two Dow

Polycarbonate Technology Achievement Awards.

EDUCATIONAL BACKGROUND:

B. S. in Chemical Engineering - University of Missouri-Rolla

Graduate work in Chemical Engineering - University of Missouri-Rolla

ADDITIONAL TRAINING:

Six Sigma Green Belt

TS16949 Internal Auditor Training

ISO9001 Lead Auditor Training

Motorola Total Cycle Time Improvement

John Deere Lean Manufacturing

University of Iowa Project Management

References available upon request

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