K arrie L. Kelley
Middletown, NY 10940
Phone: 301-***-**** (Cell)
Email: abhmmo@r.postjobfree.com
OBJECTIVE:
Highly organized self-starter seeking a challenging senior analyst position, utilizing my
analytical, technical, organizational and interpersonal skills.
SKILLS/STRENGTHS SUMMARY:
• Strong critical thinking, analytical, interpersonal, communication and supervisory skills
• Detail-oriented, old-fashioned work ethic with high degree of customer satisfaction; ability to
work well individually and in groups
• Demonstrated ability to analyze and evaluate customized software for targeted applications
• Extensive knowledge of the pharmaceutical industry and ability to grasp business concepts
quickly
• Consistent promotions based on outstanding performance
• Extensive knowledge of Windows XP, Office XP Applications (Word, PowerPoint and Excel);
proficient with online procurement software (Richter); proficient with Web-based Revenue
Management software (Model N) (CARS); proficient with Cognos Query Studio
PROFESSIONAL EXPERIENCE:
Membership Analyst/Chargeback Analyst, Eisai
Woodcliff Lake, New Jersey Sept ‘09-Present
• Responsible for the daily processing of PHS and Oncology ‘on-hold’ membership issues.
• Research and verify customer eligibility using class of trade, GPO membership and/or 340B ID
and if eligible load customer to appropriate contracts using the CARS system.
• Work daily with GPO’s and wholesalers to answer questions and resolve issues regarding
customer eligibility.
• Assisted IT in the testing and development of incorporating the new PHS COT’s into our PHS
Access database.
• Analyzed and validated wholesalers’ submission requests with regard to chargeback credit
and validated chargeback data against contract requirements.
• Processed approximately $1mm of chargeback sales daily (11 Wholesalers) using the CARS
system.
• Partnered with AR, wholesalers, and National Account Managers to resolve deductions and
improve processes to reduce future deductions.
• Ran 5 daily reports including new chargebacks, processed chargebacks, AR recon, GL recon
and Pending and Posted using both the CARS and SAP systems.
• Worked with IT and Management to improve the efficiency of how the department handled
paper EDI 849’s.
• Worked with the Contracts Manager to receive, log, and evaluate contract forms for a specific
contract strategy. After determining eligibility load the customer to the contract using the
CARS application.
Accountant, Revenue Operations, aQuantive, Inc. a Microsoft Corporation Subsidiary
Seattle, Washington July ‘07-Sept ‘09
• Monthly billing generation for multiple Clients, approximately 60 projects, including reviewing
contracts, creation of manual events, input of contract billing information and selection of
invoice sets.
• AP and AR billing discrepancy reconciliation (Oracle, Atlas) as primary accounting support for
Client Services teams.
• Monthly journal entries, credit request processing, and billing adjustments.
• Contracts and related documents analysis and approval to ensure that revenue was
recognized in accordance with Generally Accepted Accounting Principles and compliance with
aQuantive, Inc. policies.
Sr. Chargeback Analyst/Chargeback Analyst, MedImmune, Inc.
Gaithersburg, Maryland Jan ’06-June ‘07
Karrie L. Kelley
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Subject matter expert and business analyst for the design and implementation of the
•
Revenue Management system, Model N.
o Identified business and technical issues throughout the project that impacted requirements,
scope, and schedule and worked with the project team to identify potential solutions.
o Worked daily with the Model N team to test and validate the various modules prior to
their “go live” dates in 2006.
Trained two Chargeback Analysts and one Commercial Contract Analyst.
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Supervised two Chargeback Analysts.
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Served as system administrator for chargebacks and managed all aspects of the chargeback
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process, including:
o Daily data feeds
o Processing and analysis of wholesaler chargebacks
o Resolution of pricing, dating, and membership and all other discrepancies
o Customer class of trade designations
o Work daily with GPO’s and wholesalers to answer questions and resolve issues
regarding customer eligibility.
o Ensured audit compliance of chargeback processing to Sarbanes-Oxley (SOX) and
MedImmune, Inc. Internal Audit requirements by developing policies and standard operating
procedures.
o Liaison for National Account Managers for requests involving chargeback data and with AR
for resolution of all customer chargeback issues.
o Ad hoc chargeback data reporting and analysis as needed.
Coordinator, Trade and Contracts/Contracts Specialist, MedImmune, Inc.
Gaithersburg, Maryland Sept ’03-Jan ‘06
• Member of the core team for the design, trouble-shooting, and implementation of the revenue
management tool, Model N.
• Issued, tracked, and administered customer contracts including all financial obligations, e.g.,
calculation, payment and tracking of rebates, administrative service fees and Fee for Service.
• Provided contract award notifications to customer accounts, wholesalers and appropriate internal
departments, confirming all required information was received and uploaded both internally and
externally.
• Managed the Sales and Distribution channels for one of the company’s major drugs including
approval, and routing customers for approval, as authorized distributors; served as point of contact
for wholesalers, and validation of wholesaler sales data.
• Managed the customer credit approval process from process initiation with Finance to final
communication of approval or denial to the customer.
• Advised Sales and Marketing personnel of contracting and customer issues to ensure timely
reporting of commercial contracting information.
• Successfully implemented Sarbanes-Oxley Act Section 404 for the Trade and Contracts
department.
• Managed Wholesale Acquisition Cost (WAC) in the SAP system and with wholesalers.
• Investigated and resolved chargeback discrepancies.
EDUCATION:
Mansfield University, Mansfield, Pennsylvania
B.S. Psychology GPA: 3.6/4.0
Graduated Cum Laude, Member of National Dean’s List and Psi Chi
Wellsboro Area High School, Wellsboro, Pennsylvania
High School Diploma GPA: 3.4/4.0
PROFESSIONAL AWARDS:
• Director’s Award, 2003, 2004, 2005, 2006 (MedImmune, Gaithersburg, MD)
Karrie L. Kelley
Page 3 of 3
MedImmune Champion, 2005 (MedImmune, Gaithersburg, MD)
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Recognized for outstanding customer service for a major client, 2009 (aQuantive, Seattle, WA)
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Excellent Performance Award, 2010, 2011 (Eisai, Woodcliff Lake, NJ)
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LEAD Recognition Letter of Thanks, 2010 (Eisai, Woodcliff Lake, NJ)
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REFERENCES:
Tina Still
Sr. Manager Chargebacks and Membership at Eisai Inc.
201-***-**** – work
732-***-**** – personal cell
abhmmo@r.postjobfree.com – email
Craig Williamson
Senior Manager, Specialty Contracts at Pfizer Pharmaceuticals
631-***-**** – personal cell
abhmmo@r.postjobfree.com – email
Melanie Martin
Former - Director, Strategic Contracting & Pricing at Eisai
609-***-**** – personal cell
abhmmo@r.postjobfree.com - email