Customer Service Administrator
Resume:
Santa Clara, CA *****
************@*******.***
Janie Longman
Objective An exceptional receptionist /administrator seeking
to provide my extensive experience as a
professional, reliable and committed employee to
the receptionist position.
Summary Highly, qualified individual with the ability to
provide excellent customer service, attention to
details, multitask while greeting visitors and
answering phones. Able to respond to calls and
administrative responsibilities in a timely manner.
Proven ability to provide excellent organizational
and interpersonal skills.
Qualifications Effectively communicate with excellent oral and
written skills to achieve daily activities. Ability
to greet visitors and employees with
professionalism and courtesy.
Operated telephone system to answer, screen and
forward calls, providing information and taking
messages. Responded to all clients and employee
inquires in a timely manner to provide excellent
customer service.
Provided clerical support to the branch and
corporate staff. Ability to prioritize job
responsibilities, pay close attention to details
and verify arithmetic calculations to maintain a
quality output.
Maintained a high degree of confidentiality with
employee information. . Processed a high volume
weekly payroll with accuracy in a timely manner.
Analyzed and resolved payroll issues. Maintained
employee computer-based and paper files with
current information.
Proficient in all office procedures, copying,
faxing, scanning, mailing, ordering supplies,
filing and maintenance of equipment.
Professional Microsoft Office Word, Excel, Outlook and AS/400
Skills
Work Experience 1992 - 2009 Superior Staff Resources
San Jose, CA
Receptionist/Payroll Administrator
Education
De Anza College, Cupertino, CA
Foothill College, Los Altos, CA
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