Sossity Ann Young

**** ******* ******* ****** ** 30096

678-***-****

abhme9@r.postjobfree.com

Objective

I am looking for an opportunity to gain employment and make this job

my career

Profile

.I have worked Customer Service for over fifteen years, I enjoy

working with people and I have learned listening is the best tool one

can offer.

Professional Experience

Customer Service Retention Manager

April 2008- September 2010 PC Group, Duluth, GA

Handling customers issues via phone and email

Accepting payments, making changes to accounts

Scheduling Customer Service hours, reporting to the Company President

Warehouse Associate

January 2007- March 2008 Sony DADC, Terre Haute, IN

Picking and Packing Orders

Shipping Orders via Fed Ex, UPS, USPS

Inventory

Education

Booker T Washington High School Terre Haute, Indiana

Graduated January 1996

Skills

Power Point, Excel, Word

Multi Phone Lines, E-Fax,

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