Brittany A. Patterson

**** ****** ***.

Cleveland Heights, Ohio 44118

440-***-****

abhme4@r.postjobfree.com

Objective:

Looking for a challenging and responsible position that allows me to prosper and add

perspicacity to my professional character.

Skills and Qualifications:

• Seven years of customer service and retail experience in medium to fast paced companies

• All general office duties including data entry

• Recognizing and identifying the consumer’s needs

• Problem solving

• Good written communication

• Creative, innovative and imaginative

• Comfortable in using a computer and open to learning new programs

• Ability to read and interpret a variety of diagrams

• Maintain and present visual displays in an influential manner

• Produce quality work in a consistent, timely and organized manner

• Communication and interpersonal skills

• Proactive self-starter

Experience:

• Welcome customers/guest in a friendly prompt and professional manner

• Answer phones in a prompt and courteous manner

• Up-sell products and memberships to increase company revenue

• Accurately process all cash and credit card transactions, completing cashier and daily

reports

• Confirm human resource related work

• Handle all inventory inquiries, merchandise and visual merchandise displays

• Promote team work and quality service through daily communications and coordination

with other departments

• Book, edit, cancel and confirm in-person and online reservations, special ordering and

internet orders

• Moderate food service experience

• Light maintenance during opening and closing of a retail store

• All general office duties

3/2010- present

Cleveland Heights, Ohio

Payless Shoe Source – Sales Associate, Key Carrier

1/2010- 5/2010

University Heights, Ohio

Doller Tree – Cashier

10/2008- 3/2009

Lyndhurst, Ohio

Staybridge Suites – Guest Service Representative

4/2008- 11/2008

Richmond Heights, Ohio

Starbucks Coffee House – Barista

4/2006- 9/2008

Columbus, Ohio/ Mayfield Heights, Ohio

Advance Auto Parts – Sales Representative

4/2004- 2006

Columbus, Ohio

United Dairy Farmers – Team Member, Team Shift Leader, Assistant Manager

Education:

Ohio High School Equivalency Diploma from Brant and Stratton College ABLE Program,

Graduated

Cuyahoga Community College

8/2009- 12/2010

Associate Liberal Arts with an emphasis in Journalism and Mass Communications Examines

basic concepts involved in the study of mass communication, including historical, theoretical,

and practical applications of print, audio, visual, electronic, international, and persuasive forms

of media.

Contact this candidate