Customer Service Data Entry

Location:

Posted:

April 19, 2011

Lorrieann K. Pierre

*** ** *** ******* #***, Miami Gardens, Fl. 33169

abhmb8@r.postjobfree.com

Summary of Qualifications: Five years customer service, two years call center, one year management.

Skills:

• MS Excel, MS Word, MS Power point

• Typing speed of 50 WPM

• American Sign Language

• Proper use of office equipment

Experience:

05/08 – 06/09 Data Entry

MerchantOne

• Entering of sensitive information into employer software system

• Created proficient filing system

• Filing

02/08 – 05/08 Receptionist (temp.)

Turnberry Isles Condo (thru Hastings & Hastings)

• Answering multiple phone lines (6) with an average of 50-80 calls daily

• Creating memos and spreadsheets

• Collecting funds for various work orders

05/06 – 12/06 Receptionist (temp.)

Hygeia (thru Hastings & Hastings)

• Arrange various business meetings (10-15 monthly) for the CEO

• Customer service and dispatching of 100 calls daily

05/05 – 05/06 Office Management (West Palm Beach Branch)

Lawson Industries

• Trained an average of 3 employees during my tenure.

• Data Entry

02/03 – 05/05 Typing Lab Administrator

Precision Response Corporation

• Quarterly testing of over 500 Tele-service agents

• Trained new associates on policies and procedures

• Organizing and coordinating evaluations on over 500 employees

• Relaying calls for the deaf and speech impaired

Education:

Keiser University

• Occupational Therapy Assistant Pembroke Pines, FL. 08 – 10

• Associate of Science

References available upon request