SUJANA NALLAMOLU

E-mail: abhm7a@r.postjobfree.com

Phone: 720-***-****

OBJECTIVE:

To obtain a challenging position in the field of Technology in a company

that will utilize my skills and provide scope and potential to grow as an

individual.

SUMMARY:

. Demonstrated planning and organizational skills.

. Established verbal and written communication skills.

. Proven aptitude and skills to excel in a results-driven and customer-

focused environment.

. Demonstrated computer skills.

EXPERIENCE

Primerica Financial Services,Atlanta, US

June 2010 to November 2010

Customer Service Representative

. Worked as a field support representative in the phone unit.

. Job profile includes handling inbound calls from field agents .

Dell International Services, Hyderabad, India.

July 2006 to june 2008

Senior Technical Support Associate

. Worked with consumer as well as business segments (Queues supported:

ACS, CTS).

. Provided support to the US customers over the Phone.

. Job Profile primarily included troubleshooting DELL desktops,

printers.

. Been the first to take initiatives.

. Always worked towards achieving individual and team targets.

Aegis BPO Services, Hyderabad, India.

March 2004 to May 2005

Customer Service Associate

. Worked on both B to B and B to C processes.

. Job profile primarily included sales of DTH services in the US.

. Called up providers in the US on behalf of provider networks to update

their latest profiles.

. Called up customers in NY State to help them save money on their

energy bills.

ACHIEVEMENTS:

. Rated as an Exceptional Performer for two Quarters.

. Awarded Employee of the month for a month.

EDUCATION: Masters in computer applications

. Master of Computer Applications, Osmania University, Hyderabad,

India.[pic]

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