Customer Service Data Entry

Maria E. Alvidrez.

***** ******* ****** **

Austin, TX 78732

Home Phone:303-***-****

Email: abhm6m@r.postjobfree.com

Education

Skyview High School

Denver, CO.

**-**

Graduate

Objective

Concerned with quality. Produce work that is orderly and attractive.

Ensure tasks are completed and on time. Able to get along well with

Co-workers and accept supervision

Work History

Atlas Fulfillment

Denver, CO

Customer Service Representative

Inbound calls and switchboards,

Recommended specific product by determining customer requirements and

expectations,

Provided information on terminology, features and benefits of products, Data Entry.

Processing orders and returns, data entry, placing orders, CRM system, response

emails to customers as requested, problem solving,

Determined trends in customer satisfaction.

I'm able to exercise on a daily basis my excellent judgment, and decision

making on solving problems by meeting my organizational objectives.

8-27-08/11-30-2010

Safeway Inc.

Deli and Starbucks Clerk and Front Customer Service

Denver, CO

Customer Service, Registers, Fax, take and send orders for the company,

answer phone calls, Stock merchandise, handheld scanning device,

prepares signs and prices product in cases

inventory and efficiency on assigned tasks.

06-02/07-08

Pablo’s Upholstery

Clerical Asst.

Denver, CO

Customer Service, estimates, faxing, copy, files, answer phone calls.

11-99/06-02

Skills

Fluent in Spanish (spoken written)

Follow company policies and procedures

Strong communication and technical skills

Capable to work in goal oriented environment

Computer literate

10 key

Multi Task

Microsoft Word, Excel, Power Point

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