Sharon Sarjent
Indianapolis, Indiana 46250
Cell: 317-***-****
abhm49@r.postjobfree.com
Objective
Human Resources business professional focused on administrative,
recruitment and generalist experience. Strengths include excellent verbal
and written communication skills, maintaining best business practices to
improve customer service/business efficiency and effectiveness in the
workplace and ability to build and maintain relationships at all
custome/staff/management levels.
Qualifications
1. 10-years executive administrative and Human Resource experience
2. Demonstrated ability to provide comprehensive support for executive-
level staff
3. Highly focused and results-oriented in supporting deadline-driven
operations
4. Talent for identifying customer needs and providing solutions
. Highly organized and multi-task oriented
. Excellent oral and written communication skills
. Outstanding relationship building skills
. Presentation/workshop creation and facilitation experience
. Excellent PC skills (Microsoft Office applications)
Work Experience
AUL/OneAmerica Financial Partners, Inc. Indianapolis, IN
Sr. Employment Representative - April 9, 2007 - March 5, 2010
. Effectively manage the full cycle recruitment process within a high
volume environment
. Recruit for a variety of positions; from entry and mid-level to senior
level positions
. Areas of recruitment include Actuarial, Legal, Investments, Corporate
Accounting/Finance
. Responsible for all administrative functions to ensure new hire
information entered into HRIS system, prepare/send new hire letters,
perform required background checks, reference checks and facilitate
formal new hire orientation process
Safeco Insurance (1980 - 2007)
Recruiter - July 1990 to March 15, 2007
. Effectively manage high volume recruiting process throughout U.S.
. Highly developed skills with applicant tracking system technology
(Virtual Edge)
Human Resource Representative/Generalist - September 1990 - July 2006
. Effectively managed high volume recruiting for Indianapolis
Customer Care Center
. Instrumental in start-up call center recruiting
. Developed recruiting strategy to maintain 350-seat call center
. Effectively partnered with management to provide employee relations
for 350+ call center employees
. Proactively addressed employee relation issues and trends with
management team
. Participated in internal discrimination claims investigations and
external ICRC charges
. Devise and conduct training sessions to help management implement
more effective skills
. Develop and conduct employee forums on various topics
. Developed recruiting plan to meet negotiated closing dates 94% of
time
. Successfully managed expenses to recruiting budget
. Train and mentor new human resource staff
. Conducted new hire orientations
HR Administrative Assistant to Vice President - April 1980 - September 1990
. Administrative Assistant to Vice President of Personnel - provided
admin support to Vice President, Assistant Vice President and five
additional HR Managers in the areas of Compensation, EEO, Personnel
Records and Benefits
. Responsibilities included transcribing letters/memos from hand-
written documents and/or from shorthand or dictated tape
transcription, scheduling meetings with executive senior leaders,
preparing agendas, coordinating flight/hotel arrangements, ordering
supplies and a variety of as-needed tasks.
Technical skills:
. MicroSoft Office Suite (Word, Excel, PowerPoint, Access)
. UltiPro Applicant Tracking System
. Virtual Edge/ADP Applicant Tracking System
. PeopleSoft HRIS
. Kronos attendance system
Education/Certifications/Memberships
CPS (Certified Professional Secretary) June
1990
Ivy Tech State College, Certificate in Human Resources August 1992
Insurance Institute of American, Certification in General Insurance
February 1993
The Heim Group, Certified Trainer GenderSpeak February 2005
HRCI, Professional in Human Resources (PHR) December 2002
- 2006
ELI, Certified Trainer Civil Treatment for Managers
September 2003
IAML Employment Law Seminar April 2003
Human Resource Association of Central Indiana Current