Mike Hill
Maumelle, AR *****
Phone: 501-***-****
Email: *************@*******.***
SALES AND MANAGEMENT PROFESSIONAL
Account Management/Operations Management/Business Management
PROFESSIONAL EXPERIENCE
IFCO Systems, McRae, Arkansas 2009 2011
Assistant Plant Manager/Account Manager
Recruited to identify, develop, and expand business opportunities in the central arkansas
area
Simultaneously managed onsite operations and shared weekly outside sales responsibilities
Successfully negotiated $340k pallet contract with major international distributor; 1st
quarter 2011
Effectively managed materials purchasing and vendor contract negotiation
Evaluated efficiency and productivity to ensure performance objectives were in accordance
with company standards
Promoted continuous improvement of skills inventory development of employees through
cross training program
Coordinated and reconciled daily along with monthly physical inventories
Conway Freight, Little Rock, Arkansas 2007 2008
Operations Manager
Directed scheduling, job assignment and management for linehaul and city operations
Conducted monthly safety committee meetings to ensure compliance and awareness
Effectively managed daily production and met quality assurance goals
Developed daily business and productvity plans for efficiency improvement
Set up weekly appointment scheduling to assist in daily delivery schedules
Central Transport, Little Rock, Arkansas 2003 2007
Terminal Manager/Account Manager
Managed all terminal operations including a dedicated team of employees on a daily basis
Through various management techniques and styles that motivated employees, production
increased by nearly 20% while operating costs remained constant
Recruited, hired, trained, supervised and evaluated performance development against
objectives
Conducted weekly driver supervisory meetings for safety and administrative compliance
Prospected and identified new account sales opportunities for market and customer
expansion
Maintained a high weekly average call rate of 40 outside sales calls and 100 inside sales
calls
#1 in the Midwest division for top business to business sales in 2005
Responsible for sales, presentations, customer and employee relations, payroll, and
operations
Met and exceeded P&L goals for the facility as well as exceeded quarterly quotas
R&L Carriers, Little Rock, Arkansas 1999 2003
Account Manager
Established new accounts and showed growth in existing accounts
Made valuable connections and established lasting friendships
Annual sales exceeded $14 million within 2 years of employment
Received quarterly bonuses with the company for consistently exceeding monthly sales
quota
Brought on 1 account that increased revenue by $500k
Independently developed a business plan and monthly forecasts to reach sales objectives,
both company sales quota and personal goals
Developed new business through networking, referrals, competitor analysis, and follow up
with targeted prospects
“Rock Solid” divisional performance award winner in 2000
EDUCATION
University of Central Arkansas – Conway, Arkansas
Bachelor of Science