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Manager General

Location:
Greenville, South Carolina, 29607, United States
Posted:
March 20, 2011

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STEPHEN M. CRESS

** ***** *****

Greenville, South Carolina 29607

(765) ***-****

E-Mail: abhlzz@r.postjobfree.com

To Whom It May Concern:

My name is Stephen Cress and I'm sending you my resume in hopes you

will consider me for a position in your company. During the past twelve

years, I have been the Managing Partner in an Entertainment Center in

Crawfordsville Indiana, consulted with two F.E.C.'s and for the last two

years I have been the General Manager of two F.E.C.'s in Mississippi

I strongly believe your company could benefit from someone with my

experience and track record. Enclosed in my resume for your consideration.

I would appreciate it if you could take the time to review my resume.

If you have inquires regarding my resume please feel free to contact me at

(765)***-****

I will contact you in the next week or so to discuss employment

opportunities.

Sincerely,

Stephen M. Cress

SMC:CAC

w/Enc.

STEPHEN M. CRESS

10 Cross Ridge

Greenville,South Carolina 29607

(765) ***-****

E-Mail: abhlzz@r.postjobfree.com

PROFESSIONAL OBJECTIVE:

To secure a position in operations or facility management utilizes my

back round,

Education, and experience to contribute to the continued success of a

progressive

organization offering personal and professional growth.

SUMMARY OF QUALIFICATIONS:

- Proven "hands on" General Manager with excellent communication

skills and

proven successful track record.

- Excellent organizational, time management, analytical, problem

solving,

Leadership, supervisory skills.

- Dedicated to helping others succeed: recognized for the ability to

quickly

build rapport, gain trust and establish lasting business and

personal relationships.

PROFESSIONAL EXPERIENCES:

10/07 to 5/10 GENERAL MANAGER two F.E.C.'s in Mississippi.

10/05 to 10/07 CONSULTED WITH SEVERAL FEC'S that were being

built

included Bowling, Arcades, Sports

Bars, Movie Theaters

And Mini Golf.

8/97 to 10/05 CRAWFORDSVILLE ENTERTAINMENT CENTER

Crawfordsville, Indiana

Managing Partner

Crawfordsville Entertainment Center

is a Bowling Center with

Sports Bar, Video Arcade, and Lazer

Tag Arena.

- Responsible for all day to day operations.

- Recruiting, hiring, motivating, promoting and terminating employees

as

necessary.

- Responsible for all cash receipts and deposits.

- Responsible for all Promotions and Advertising.

- Responsible for attending and purchasing from Trade Shows.

- Responsible for maintaining favorable relationships with local

community and civil leaders.

- Responsible for continuous improvements in customer satisfaction.

8/90 to 4/97 RECREATION SERVICES, INC.

Naperville, Illinois

Center General Manager

Recreation Services, Inc. (RSI), corporation

that owned three

Family Fun Centers including Bowling, Video

Arcades, Billiards,

Amusement Rides, Sport Bar, Daycare, and Banquet

Facilities.

Recreation Services, Inc. was sold in April 1997

to Brunswick

Corporation.

- Responsible for all day-to-day operations of RSI'S largest and most

profitable

facility.

- Recruiting, hiring, motivating, promoting, and

terminating employee's as

necessary.

- Responsible for overseeing scheduling of 90 to 100 employee's and

10 to 12

department heads.

- Coordinate, schedule, and oversee up to 100 parties and special

events per

week.

- Responsible for attending and purchasing from Trade Shows.

- Responsible for ordering and management of inventories with each

department.

- Responsible for planning and executing all promotions for the

Center.

- Responsible for all cash receipts and deposits for all departments.

- Responsible for maintaining favorable relationships with local

community and civic leaders.

- Responsible for continuous improvements in customer satisfaction.

9/85 to 8/90 OGDON AVENUE MOTORS, INC.

Westmont, Illinois

Assistant Service Manager/ Dispatcher

SANDWICH FORD/MERCURY INC.

Sandwich, Illinois

Service Department Manager

- Responsible for scheduling customer's car repairs.

- Responsible for scheduling 15 technicians work per day.

- Responsible for coordinating and scheduling parts and shop

supplies.

- Responsible for coordinating new car deliveries.

- Responsible for maintaining high employee moral and job performance

within the Service Department.

- Responsible for achieving and maintaining high customer

satisfaction.

EDUCATION AND SPECIAL TRAINING:

- Graduated from Naperville North High School, June 1977.

- Successfully completed Ford Motors Company School for professional

Service Managers.

- Successfully completed Ford Motor Company School for Customer

Satisfaction.

- Successfully completed Naperville Police Department's Citizen's

Police Academy.

CAREER HIGHLIGHTS:

- Received Ford Motor Company's highest award for customer

satisfaction,

(President's award), 3 consecutive years.

- Was instrumental in the development of the Family Fun Center from a

Bowling Center and Arcade.

- Developed and implemented new company polices pertaining to the

Family

Fun Center.

REFERENCES:

Jay Saladino

New Business Consultant, Brunswick Corp.

317-***-****

Kurt Hartz

Director of New Center Development, North America, Brunswick Corp.

630-***-****

Jeanette Cook

Manager, Crawfordsville Entertainment Center

765-***-****

Don Tharp

President Tharp Investments

317-***-****

If more references are needed, I will provide them.



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