Manager General
Resume:
STEPHEN M. CRESS
Greenville, South Carolina 29607
E-Mail: ************@*******.***
To Whom It May Concern:
My name is Stephen Cress and I'm sending you my resume in hopes you
will consider me for a position in your company. During the past twelve
years, I have been the Managing Partner in an Entertainment Center in
Crawfordsville Indiana, consulted with two F.E.C.'s and for the last two
years I have been the General Manager of two F.E.C.'s in Mississippi
I strongly believe your company could benefit from someone with my
experience and track record. Enclosed in my resume for your consideration.
I would appreciate it if you could take the time to review my resume.
If you have inquires regarding my resume please feel free to contact me at
I will contact you in the next week or so to discuss employment
opportunities.
Sincerely,
Stephen M. Cress
SMC:CAC
w/Enc.
STEPHEN M. CRESS
10 Cross Ridge
Greenville,South Carolina 29607
E-Mail: ************@*********.***
PROFESSIONAL OBJECTIVE:
To secure a position in operations or facility management utilizes my
back round,
Education, and experience to contribute to the continued success of a
progressive
organization offering personal and professional growth.
SUMMARY OF QUALIFICATIONS:
- Proven "hands on" General Manager with excellent communication
skills and
proven successful track record.
- Excellent organizational, time management, analytical, problem
solving,
Leadership, supervisory skills.
- Dedicated to helping others succeed: recognized for the ability to
quickly
build rapport, gain trust and establish lasting business and
personal relationships.
PROFESSIONAL EXPERIENCES:
10/07 to 5/10 GENERAL MANAGER two F.E.C.'s in Mississippi.
10/05 to 10/07 CONSULTED WITH SEVERAL FEC'S that were being
built
included Bowling, Arcades, Sports
Bars, Movie Theaters
And Mini Golf.
8/97 to 10/05 CRAWFORDSVILLE ENTERTAINMENT CENTER
Crawfordsville, Indiana
Managing Partner
Crawfordsville Entertainment Center
is a Bowling Center with
Sports Bar, Video Arcade, and Lazer
Tag Arena.
- Responsible for all day to day operations.
- Recruiting, hiring, motivating, promoting and terminating employees
as
necessary.
- Responsible for all cash receipts and deposits.
- Responsible for all Promotions and Advertising.
- Responsible for attending and purchasing from Trade Shows.
- Responsible for maintaining favorable relationships with local
community and civil leaders.
- Responsible for continuous improvements in customer satisfaction.
8/90 to 4/97 RECREATION SERVICES, INC.
Naperville, Illinois
Center General Manager
Recreation Services, Inc. (RSI), corporation
that owned three
Family Fun Centers including Bowling, Video
Arcades, Billiards,
Amusement Rides, Sport Bar, Daycare, and Banquet
Facilities.
Recreation Services, Inc. was sold in April 1997
to Brunswick
Corporation.
- Responsible for all day-to-day operations of RSI'S largest and most
profitable
facility.
- Recruiting, hiring, motivating, promoting, and
terminating employee's as
necessary.
- Responsible for overseeing scheduling of 90 to 100 employee's and
10 to 12
department heads.
- Coordinate, schedule, and oversee up to 100 parties and special
events per
week.
- Responsible for attending and purchasing from Trade Shows.
- Responsible for ordering and management of inventories with each
department.
- Responsible for planning and executing all promotions for the
Center.
- Responsible for all cash receipts and deposits for all departments.
- Responsible for maintaining favorable relationships with local
community and civic leaders.
- Responsible for continuous improvements in customer satisfaction.
9/85 to 8/90 OGDON AVENUE MOTORS, INC.
Westmont, Illinois
Assistant Service Manager/ Dispatcher
SANDWICH FORD/MERCURY INC.
Sandwich, Illinois
Service Department Manager
- Responsible for scheduling customer's car repairs.
- Responsible for scheduling 15 technicians work per day.
- Responsible for coordinating and scheduling parts and shop
supplies.
- Responsible for coordinating new car deliveries.
- Responsible for maintaining high employee moral and job performance
within the Service Department.
- Responsible for achieving and maintaining high customer
satisfaction.
EDUCATION AND SPECIAL TRAINING:
- Graduated from Naperville North High School, June 1977.
- Successfully completed Ford Motors Company School for professional
Service Managers.
- Successfully completed Ford Motor Company School for Customer
Satisfaction.
- Successfully completed Naperville Police Department's Citizen's
Police Academy.
CAREER HIGHLIGHTS:
- Received Ford Motor Company's highest award for customer
satisfaction,
(President's award), 3 consecutive years.
- Was instrumental in the development of the Family Fun Center from a
Bowling Center and Arcade.
- Developed and implemented new company polices pertaining to the
Family
Fun Center.
REFERENCES:
Jay Saladino
New Business Consultant, Brunswick Corp.
Kurt Hartz
Director of New Center Development, North America, Brunswick Corp.
Jeanette Cook
Manager, Crawfordsville Entertainment Center
Don Tharp
President Tharp Investments
If more references are needed, I will provide them.
Contact this candidate