Customer Service Sales Representative
Resume:
Rowan A. K. Hokanson **** Peachtree Corners Circle
Norcross, GA 30092
abhlz7@r.postjobfree.com
Objective: To obtain a technical position in a fast paced environment, with
a focus on customer service, in a
stable company that will have room for growth.
Professional Experience
Spa Sydell, Norcross, GA (February 2011 - Present)
Massage Envy, Johns Creek, GA (July 2010 - February 2011)
Self-Employed, Norcross, GA (April 2009 - July 2010)
Massage Therapist
Engaging with clients using active listening and clear communication skills
to maximize client satisfaction and meet company expectations
Maintain a fast-paced schedule in an intense work environment
Entering product information and other data into the SpaBiz system
Maintaining clear and accurate hard copies of client files
Writing manual receipts and keeping track of business debits/credits
Fulfilling all state and local therapist requirements, as well as business-
specific expectations
Post and Courier, Charleston, SC (January 2008 - April 2009)
Classified Advertising Inside Sales Representative
Gathering information through focused questions and attentive listening
Consolidating information and writing it concisely in various formats
Meeting daily, weekly, and monthly print deadlines
Ad entry in ADS and Brainworks, including training others in the use of
Brainworks
Handling additional pages and projects while maintaining expected workloads
Express Personnel Services, North Charleston, SC (August 2007 - December
2007)
Temporary Personnel
Operating multi-line switchboards with professionalism and courtesy
Verifying hard copies of account information against computer data
United State Navy, Goose Creek, SC (April 2006 - July 2007)
Nuclear Electronics Technician
Extensive note taking and data analysis
Learning quickly and accurately, with little need for repeat instruction
Education
Miller-Motte Technical College, North Charleston, SC (Oct 2006 - Apr 2009)
Associates of Applied Science in Therapeutic Massage
Graduated Summa Cum Laude, member of Alpha Beta Kappa
Electronics Technician Nuclear Field "A" School, Goose Creek, SC (Jun 2006
- Dec 2006)
Certificate of Completion with 3.7 GPA
Computer Skills
Proficient with MS Office, including Word, Excel, and PowerPoint.
Intermediate skill with WordPress software. Light coding experience using
HTML, PHP, and CSS. Experienced with Windows (XP and 7) and Mac OSX.
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