Human Resources Management

PATRICIA D. WALLACE, PHR, CBM

**** ******* ***** . ************, ** 23011

H: 804-***-**** . C: 804-***-**** . **********@***.***

Senior Human Resources Business Partner

SUMMARY OF QUALIFICATIONS

. Compensation, benefit, and performance management, policy development,

EEO/AAP, training, employee/labor relations, compliance and employment

law, progressive discipline, and HRIS Systems.

. Experience working in local, regional, multi-state, and global human

resource management environments.

PROFESSIONAL EXPERIENCE

SENIOR HUMAN RESOURCES GENERALIST September 2008 - Present

VIRGINIA COMMONWEALTH UNIVERSITY Richmond, VA

. Internal HR consultant with sound human resource skills managing

deadlines and multiple priorities while advising managers and business

units on HR policies to accomplish university goals.

. Day-to-day management of compensation and classification using

established pay practices and FLSA guidelines. Approve all pay

actions and classification changes for assigned units.

. Manage layoff process, advising employees of severance options and

rights under layoff policy.

. Manage recruitment process using electronic recruitment system.

. Facilitate new hire orientation for faculty and classified staff.

. Advise classified employees and faculty members about benefits and

retirement processes.

. Use of Image Now electronic file imaging system.

. Facilitate human resources related training.

. ARMICS (Sarbanes Oxley) Testing of HR processes to ensure compliance

of federal and state guidelines.

. Work in collaboration with managers on departmental workforce planning

initiatives.

. Complete compensation studies and compensation surveys.

. Evaluate utilization data for compliance with EEO/Affirmative Action

laws.

CORPORATE COMPLIANCE AND BENEFITS MANAGER, US June 2007-August 2008

SPI AMERICA, LLC Richmond, VA

Global Business Process Outsourcing (BPO) Company with employees in the US

and the Philippines.

. Spearheaded the savings of over $150,000 in less than six months by

identifying discrepancies in billing, unemployment claims, non-

compliance, and worker's compensation.

. Consolidated four medical plans. Streamlined administration and

enhanced vendor and employee communications. Resulting in about 5

hours per week of time saved in benefit administration.

. Seamless consolidation of 401(k) programs with different company

matches to one plan with a consistent employer match. This resulted

in increased participation, simplified administration, and time

savings.

. 401(k) Plan Trustee and Administrator with decision making on

investment selections, replacement funds, and employee communications.

. Executed annual open enrollment process, which included town-hall

employee meetings.

. Oversaw all facets of employee benefit plans in accordance with plan

documents. Daily contact with third party administrators (EBS

Capstone & Metro Benefits), vendors, managers, and employees.

. Developed and implemented leave of absence and progressive discipline

program for US business units.

. Unemployment earnings reporting, claim approval/denial, and

facilitation of unemployment hearings.

. Coordinated 401(k) audits, worker compensation audits and annual

submission of 5500 filings.

. SPi's US HR Internal Tester for Sarbanes Oxley Compliance and ISO

27001 certification.

. Administrator and Primary User for ADP's Benefit Solutions HRIS

system.

HUMAN RESOURCE MANAGER October 2001 - June 2007

EDUCATIONAL CREDIT MANAGEMENT CORPORATION Richmond, VA

Designated Guarantor of student loans for the states of Virginia and

Oregon.

. Day-to-day leadership and management of Richmond Center and remote

employees reporting to the Richmond location.

. Compensation Management, to include FLSA, internal equity, budget, and

merit monitoring.

. Implemented new compensation and performance management plans,

assisted in development.

. Designed and delivered training, to include new employee orientation,

harassment, performance management, diversity, progressive discipline,

FLSA, FMLA, and change management.

. Planned and executed annual open enrollment. Provided suggestions for

changes, approved premiums, created presentations for employee

communication. Facilitated employee meetings.

. Facilitated seamless 401(k) conversion. Communicated changes to

employees via intranet and meetings.

. Ability to consult with, challenge, and influence managers to ensure

that action plans were aligned with the organization's mission and

goals which increased efficiencies and employee satisfaction.

. Oversaw ECMC's Internship program with Galludet University students

for positions in Virginia, Minnesota, and Oregon. Created program

guidelines to include other colleges and universities.

. Facilitated training for Deltek Costpoint and Ceridian HRIS systems,

time reporting, and self service.

. Managed recruitment efforts using IRecruiter and managed retention

efforts.

HUMAN RESOURCES GENERALIST AND BUSINESS PARTNER

VIRGINIA COMMONWEALTH UNIVERSITY Richmond, VA

. Provided consultation to assigned business units.

. Managed compensation and reclassifications, recruitment, benefits and

facilitated training.

. Member of the State of VA compensation redesign team, which included

job slotting, job classification, title changes, and pay structures,

responsible for training managers/staff on new compensation program.

. Performed FLSA testing and designated position exemption statuses.

. Managed six employees in the human resources quick stop.

HUMAN RESOURCES SPECIALIST I

ANHEUSER-BUSCH, INC. Williamsburg, VA

. Managed human resources in a fast pace environment

. Compensation redesign and management, i.e., communicating new comp plan,

new grades, new salary ranges, and FLSA status to 250+ salaried

employees.

. Recruitment, drug testing, and terminations for some non-union and

unionized employees.

. Administered bargaining unit absentee program and facilitated employee

orientation.

. Assisted in labor contract negotiations, salaried union avoidance,

strike readiness planning, and arbitration case preparation.

. Managed temporary office staff and INROADS interns.

. Administrator and assessor for the hourly and supervisory Assessment

Centers.

. Managed EEO/AAP reporting and facilitation of OFCCP audit.

. SAP (HRIS System) Superuser.

EDUCATION

VIRGINIA COMMONWEALTH UNIVERSITY, Grace E. Harris Leadership Institute

Leadership Development Program - January - October 2011

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE

Completed Graduate Classes towards Masters in HR Management

Graduate Certificate, Leadership and Management

CORNELL UNIVERSITY, Johnson Graduate School of Management

Graduate Certificate, Executive Leadership

BLUEFIELD COLLEGE

Bachelor of Science in Organizational Management & Development

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