Customer Service Data Entry

Sandra N. Wilson

**** ****** ******

Lynchburg, SC 29080

803-***-****

******.********@*****.***

Objective

To obtain a Data Entry Operator position that would allow me to utilize the various skills

acquired through previous work and educational experience.

Qualifications

• Data entry processing experience in fast paced environments

• Excellent computer skills

• Strong customer service capabilities

• Able to work in a team and independently

• Energetic, dependable, willing and able to adapt to change

• Knowledgeable of computers: Microsoft Office to include Word, Excel, Access and

Power Point

• Able to type 50+ WPM including 10-key

Education

2000-2002 Central Carolina Technical College Sumter, SC

• Keyboarding and Input Technologies

• Data Entry Processing

• Customer Service

• Office Systems and Procedures

1997-2000 Mount Pleasant High Elliott, SC

Diploma

Relevant Experience

2006-2009 Washington Mutual Bank Florence, SC

Processing Specialist

• Data input of large volume requests within online database systems

• Adjusted customer requests and inquiries

• Researched policies and procedures to validate appropriate action needed to properly

manage or respond to pricing issues

• Performed administrative duties including answering copying, faxing, transferring data

and reports to supervisor, and organizing paperwork within the system

2003-2006 Washington Mutual Bank Florence, SC

Distribution Specialist

• Responsible for the accuracy of proof work including bar-coding, endorsing, and

verifying signatures on legal documents

• Entered mortgage notes into homeowners system in accordance with established policies

and procedures

• Transferred data from MS ACCESS to MS EXCEL for easy viewing

• Organized documents from mail room delivery by filing, faxing and copying

1999-2003 Wal-Mart Florence, SC

Sales Associate

• Merchandised products in accordance with company policies

• Monitored and printed purchase order requests

• Researched market conditions affecting current and future financial strategies

• Assisted with training and work performance of new hires

• Compiled inventory sheets of all supplies and equipment

• Answered customer complaints in a timely manner

• Assisted upper management by ordering supplies and printing invoices

References Available Upon Request

Contact this candidate