Veronica Ivey

**** ***** **** ****

Wilmington, NC 28401

910-***-****

abhlur@r.postjobfree.com

Country of Citizenship; United States

Core Competencies

Operational and administrative management, financial administration, health

care provider relations, customer service, information management, policy

and procedure compliance,communications (oral/written), budgeting,

financial analysis, purchasing, inventory control, team building, training

and personal development, supervision, sales, marketing, business

development. Upbeat, personable and highly energetic, very motivated, multi

task oriented and excellent customer service skills.

Experience

September 2006 - Present

Treman and Treman DDS

Wilmington, NC

Salary: 45K/annual

Hours worked per week: 40 - 50

Administrative Assistant

Responsible for scheduling appointments for doctors and hygienists in a

very high paced office, direct control over communications with health care

providers and insurance companies, in charge of collection for current and

past due accounts, Successful at educating patients about dental

procedures, estimated cost and insurance coverage Consistently monitor

office production, while regularly undertaking a monthly comparison of

present figures in comparison to months past and projected months ahead.

September 2001 - September 2006

Morgan,Frazelle and Lee DDS

Wilmington,NC

Salary 35,000

Hours per week 40-45

Administrative Assistant

Specialized in educating patients about their necessary dental treatment

and the financial obligations they were responsible for. In charge of

setting up all financial arrangements before dental treatment began, and

the collection of fees at the time of service from the patients.

Responsible for scheduling appointments for doctors and hygienists.

Provided much needed customer service for a very busy practice.

September 2001-September 1996

Estee Lauder

Belk Department Store

Wilmington,NC

Hours per week 40-50

Manager

Responsible for maintaining a one-million dollar minimum for sales at

counter. Planning weekly meetings and setting goals for annual retention,

managed eight sales associates as far as : scheduling,inventory,

individual sales goals and production.

September 1989-September 1996

Sensations Hair Salon and Clothing Store

Cooperstown,NY

Hours per week 50-60

Owner

Founder of hair salon, jewelry and clothing boutique. Created a multi-

level operation with clothing and jewelry at street level, with a full

service salon below. Responsible for selecting and purchasing all jewelry

and clothing from Manhattan showrooms, creating and designing salon and

retail store merchandise and displays and general sales.

September 1987-September 1989

Cooperstown Christmas

Cooperstown, NY

Hours per week 50-60

Manager

Recruited to supervise the initial opening and structural design of a

Christmas store foe a local company. Was responsible for physical

renovation of store, managing a budget of approximately $180,000, while

under a tight deadline . In charge of locating suppliers and ordering

merchandise in Manhattan, NY showrooms. Main duties included planning and

executing displays, cash control, hiring employees, weekly and quarterly

reports and managing general sales.

September 1978-September 1987

Gadzooks Antiques

Cooperstown, NY

Hours per week 50-60

Co-Owner

Founder of large antique store specializing in 20th century memorabilia and

furniture, especially the Art Deco and Mission Arts period. Responsible

for creating the business, establishing budges, accounting, inventory,

display work, furniture restoration, and all aspects of sales.

Education

Molloy College

BA Education/English

State University of NY Oneonta

Graduate Studies in English/Education

References upon request

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