Mahesh Desai
913-***-**** US Citizen abhlsw@r.postjobfree.com
SUMMARY
I offer extensive experience in all facets of SDLC including defining the technical infrastructure to
support the organization strategy. Experienced in
Retail, Mutual Fund & Health Claims Processing. Adept in leading multiple teams for solution delivery,
converting business requirements to technical, creating conceptual design through BI architecture and
implementation, by followin Project Management principles. Proven success in enhancing existing
systems for performance & developing strong client relationships. Core strengths in:
• •
Product Conception Design & Specifications Leading/Coordinating Cross functional
• ProjectTeams
Data Warehouse Design/Delivery
• •
RDBMS/SQL/Data Analysis & Research Project Management/Status Reporting
• Planning for H/W, S/W & Budget
• •
Process/Work Flow Diagramming Communicating with Internal/External
• Stakeholder /Conduting JAD sessions
Customer Support/Problem Solving/Appl.
•
Performance Tuning Certified SCRUM Master (CSM)
• •
Supported healthcare clients Humana, BCBS, Supported Mutual fund clients like Putnam,
HealthSpring, Giesinger Hartford, Sentiniel, Idex, American Century
•
•
• TECHNICAL SKILLS
Platforms: Mainframe, AIX, Windows
Languages: COBOL, CICS, COGNOS, XPEDITER, SQL
RDBMS: DB2, Informix, Teradata, Oracle
Tools: VSAM, DATACOM, QMF, SPUFI, DB Visualiser, DB Artisan, File-Aid, ACCESS, Word, Excel,
VISIO, ProVision, ETL Datastage, BMS tools, CA7
PM Tools: NIKU Workbench, Clarity, MS Project
PROFESSIONAL EXPERIENCE
Argus Health Solutions - PBM (part of DST Systems) – Kansas City, MO 2008-2011
Software Project Leader/Architect
NIKU Workbench/Clarity, VISIO, COGNOS, ETL Datastage, DB2, DB Visualizer, COBOL, CICS
Responsibilities include
• Eliciting requirements, conducting meeting, JAD sessions, creating Project Scope, Work
Breakdown, Project plan, Tracking/Providing Weekly Project Status/variance/change control
reports to higher management. Write Technical Designs, Process Flow/Use Case Diagrams,
Operational Support Document. Support Projects/Customers, research and suggest enhancement,
performance improvements, enhance reports/processes as needed.
Published Data Warehousing Architecture Selection White Paper
• Researched and brainstormed multiple sessions with team members to compile features of 4
architectural models.
• Compared & evaluated BI architectural models based on Organizational Structure, Information
Need, Required timeframe, Technical Limitations and Cost.
• White paper created a centralized repository of knowledge, for justification of current efforts and
for future reference.
Delivered scalable and fully-integrated Data Mart using Health Care Claims Data by leading a team of 4,
with 3500+ hours:
• Elicited requirements for the Product-Performance & Availability, user interface/integration, Data
retention from Product Planning & Clinical Department by conducting multiple meetings.
Conducted JAD sessions by involving SME for solidifying the decisions.
• Created Business Rules and Business design document by converting functional requirements for
allowing more than 10 errors per claim by Line Of Business, displaying summary & detailed data
using Drill Down capability, faster responding reports for previous 8 days or any time period
within last 3 years etc. Conducted walkthrough sessions for technical Design, Star Schema
Logical Data Models which consisted of 48 tables & 500 columns.
• Performed capacity planning for 3 initial customers for 3 yrs historical data with growth
projection. Estimated H/W & S/W (DB2/ETL licensing cost etc) for 6 more customers for
budgetary requirements based on 2 years forecasting.
• Produced a document for ETL & COGNOS for source to target mapping which created a
repository of Cross reference of Names, Types, Allowed values/formulae, by working with DA
• Designed 2 Tier Architecture by brainstorming approaches to extract/replicate data from
Mainframe DB2, ADABASE, Flat files, Excels to populate Staging Area on AIX Platform to
further populate Datamart using 3 years of Historical Data for initial population.
• Managed & delivered the project by creating scope, assessing risks/impacts, creating project plan
in NIKU Workbench, holding weekly meetings with stakeholders, sending status reports, tracking
issues log/change controls etc. Created test outline documents for QC group & traceability matrix
for mapping Functional to technical requirements.
• Produced artifacts like Data mapping, Traceability matrix, Business Technical design, Process
flow document and Operational support plan.
• The Data Mart improved reports response by 75% from COGNOS front-end, with Drill Down
Led, implemented, and supported Executive Report Card for Pharmacy Claims & many other small
projects.
• Supported Rx Focus II (reporting & query product) by performing analysis and research of Data
using SQL and researching mainframe application systems written in COBOL, CICS. Changed
table joins & COGNOS catalog for faster response of RxFocus II reports.
• Led projects & wrote business design documents for delivery of various reports for CMS, Part D,
Sanctioned Providers, LICS by eliciting requirements conducting interviews, JAD sessions,
writing use case & process flows.
• Created documentation-designs-process flows for solutions of pulling data from two different
versions of the same table. This was required because data was on either or sometimes on both
tables. Enhanced response time of reports specially related to Member Eligibility, LICS changes,
Sanctioned Providers by analyzing table joins in COGNOS catalogs & COGNOS SQLS. Verified
possible improvements by running SQLs before making changes to COGNOS catalog.
DST Systems, Inc. - Kansas City, MO
Software Engineer/Technical Project Manager 2004-2008
COBOL, CICS, JCL, DB2, SAM, XPEDITER, Eztrieve, ProVISION
Responsibilities include
• Eliciting requirements, creating Project Scope, Work Breakdown, Project plan, Project Tracking
and Providing Weekly Project Status. Support projects/customers, suggest enhancement,
performance improvements. Write/Update SOW/Change Controls, Business Technical design,
Use cases.
Implemented Putnam conversion gap project:
• Elicited business requirements into technical, coordinated tasks with team leads of Web (Java),
Desktop (.Net), VISION (CICS VIEWS) and batch COBOL.
• Analyzed & researched programs to implement functional requirements of freezing accounts of
Share Owner if the address wasn’t deliverable. The systems behavior at Putnam funds needed to
be accommodated in to DST TA2000 product without negatively impacting other customers.
Designed and brainstormed 2 solutions one using existing flags & the other by creating new flag.
• Built Use Cases by communicating with customers, conducting JAD sessions, understanding high
level scope. Presented both solutions with time/cost estimate, explained to steering committee,
then receiving clear direction.
• Managed and delivered 4000+ hour project by leading a team of 12. Scoped & tracked the
project, conducted weekly meetings with Project team & stake holders. Migrated the inventory
from Test-Alpha-Charlie-Beta-Stage to production. Verified the functionality of the product for
enhancements & regressions on each platform. Conversion added 7 million new accounts.
Received Associate of the Quarter award for work performed on this project.
Staff Software Developer 1999-2004
Delivered a project for a new fund called ‘Fund of Funds’ (New fund offering by Hartford)
• Collaborated with business partners to understand the concept, designed, developed and integrated
new solution into existing product (TA2000). As a result, DST pioneered record keeping of new
concept in Mutual Fund industry. The new Fund was offered for attracting larger investment over
longer period by offering bonus contribution.
• Created process flow, technical design for changes to Purchase & Exchange processes. Migrated
inventory thru the platforms to deliver the solution/enhancements to TA2000.
• Developed and implemented multiple projects ranging from 1000 hrs to 4000 hours.
ISCC - Kansas City, MO 1997- 1999
Staff Consultant, contractor at DST System, Inc.
• Developed Purchase, Redemption and Exchange modules for 'Vision Mutual Fund Gateway', the
first DST product offered on WEB for Broker Dealers. Developed CICS VIEWS to feed to the
JAVA front end using middleware Stratus.
Wal-Mart Stores Inc., Bentonville, AR 1993-1997
Programmer Analyst, Information Systems, Inc.
COOL, CICS, VSAM, DB2, Informix, Teradata, QMF
Led, developed, and implemented Data Warehouse using Demographic (Axiom), Retail Units (Spectra
Market Matrix) and POS (SAM’S club).
• Documented SQL results for Proof of Concept for market Potential-Penetration, Product Affinity,
Numeric representation of % market share, Pattern identification. Interviewed User Groups,
introduced concepts-fact findings of POC, benefits to internal customers.
• Conducted a session POC presentation to Senior Management using Power Point.
• Worked with DA and DBA to provide data access and sizing-partitioning requirements for
eliminating Hot Spots. Verified all the logical & Physical models on Teradata & Informix.
• Directed a team of 6 implementing a Data Warehouse of 4GB, total effort of 1500 hours, which a
platform for Data Mining and Decision Support Systems to align with organizational strategy to
increase Market Penetration for increase in sales, Customer Targeted Marketing for cost reduction
and to create new Store Traits for better inventory control.
Restructured Stores Traits System (Led a team of 10)
• Reconstructed 250 programs to use Data Warehouse DB2 structures instead of IMS, which
increased availability of Store Traits numbers from 9999 to 99999.
Developed/supported Flash Sales Online & batch system.
EDUCATION/PROFESSIONAL DEVELOPMENT
• Bachelor of Science, University of Bombay, India
• Post Graduate Diploma in Computers & Applications, National Institute Of Training in
Industrial Engineering, Bombay, India
• Dale Carnegie Graduate-- Leadership & People Skill development program
• Project Management certification based on PMBOK – New Horizon
• Certified SCRUM master
• Six Sigma
• Oracle DBMS
• Object Oriented Analysis & Design Using Rational Rose