Manager Management
Resume:
Jane Payne
Dandridge, TN 37725
*****.****@*****.***
Summary
Experienced manager in operation management, human relations, and project management is seeking a challenging
position where I have the opportunity of using my communications skills and proven track record in staff recruitment,
retention, and developing strategies to ensure employee satisfaction. Experience in operations management, safety
program management, performance management, change management, program development, strategic planning, and
events planning.
Professional Highlights
C.H. GUENTHER, PIONEER FOODS October 2010- Present (relocating back to Tennessee for family)
Operations Manager, Prosperity, SC.
Manufacturer of frozen bakery goods and dry mix operation
Highlights
• Created and implemented Leader Standard Work for supervisory team.
• Established daily performance meetings to recognize and promote continuous improvement opportunities.
• Created FY2012 departmental budget establishing new product run rates based on FY2011 historical data.
• Currently setting facility safety record for days with no lost time accident thru employee behavior based safety
program administered by supervisory group.
• American Institute of Baking, third party auditor, scored 910 an increase from six month prior score of 835.
GREEN MOUNTAIN COFFEE ROASTERS October 2008- September 2010 (plant startup)
Director of Operations, Knoxville, TN.
Manufacturer and packager of specialty coffees
• Directed start up of new 324, 000 square foot manufacturing and distribution facility. With staff recruited, hired and
trained 377 employees in twenty-one months. Hired and established a leadership team consisting of seven department
managers.
• Transitioned former wallpaper manufacturing facility into a food manufacturing facility to adhere to all food safety and
security FDA guidelines.
• Installation of nine high speed coffee filling lines, and four independent packaging lines meeting start up production
ramps.
• Achieved organic certification.
• Facilitated construction of a 40,000 sq. foot addition with installation of a green bean cleaning system and silo farm.
• Responsible for the project management of the demolition and rebuild project for the construction of a 90,000 sq. foot
office space.
• Chosen as a member of Multi-site Engineering team to travel to Italy for the decision and purchase of new roasting
equipment.
• Administered annual operating budget and meet budget plan for twenty one consecutive months.
• Facility operated under my direction for two years with no lost time accident and an incident rate less than 2%.
TROPICAL NUT AND FRUIT November 2006 – October 2008 (relocated back to Tennessee and startup new facility)
Director of Operations, Charlotte, NC
Roaster, packager, and distributor of specialty nut products
Highlights
• Strategically reduced salaried distribution management staff from five to one while increasing cases shipped per
man hour.
• Reorganized distribution warehouse reducing inventory stock from 6 million to 4 million.
• Managed operations startup of new ERP system (Microsoft Great Plains/Dynamics) in manufacturing and distribution.
Responsible for training of manufacturing module including manufacturing order process, bill and material setup, back
order review process, internal transfer implementation, and invoice processing. Additional responsibility for product
system set up including: product routings, bill and materials, and product labor requirements.
• Justified and received approval for the installation of a new high speed acetate line to eliminate capacity constraints.
Line was installed in November 2007 meeting all justification criteria.
• Achieved organic certification.
HUBBELL LENOIR CITY February 2006 - November 2006 (Advancement opportunity)
Plant Superintendent, Lenoir City, TN
Manufacturer of precast polymer boxes for the utility industry
Highlights
• Reduced monthly resin loss from 44,000 pounds to 1,300 pounds through employee education, installation of inline
control meters, and usage studies resulting in corrections to bill and materials.
• Created first Supervisory and floor lead development plan for the facility.
• Maintained plant efficiencies of 122.6% versus a target of 116%.
• Implemented 5S and Kanban systems for raw material movement.
• Assessed employee’s potential growth and development in the organization. Created a developmental plan that
included outside training classes for specific technical competencies, and inside training classes for basic skills.
• Created and managed facility safety team including training, auditing, accident investigation, and problem resolution.
Conducted root cause analysis utilizing the fish bone process.
BUSH BROTHERS AND COMPANY February 2001 - November 2005 (Reorganization)
Business Integration and Training Specialist, Chestnut Hill, TN
Manufacturer of thermal processed canned bean products
Highlights
• Managed a three-year green field plant startup for an $86 million dollar 240,000 square foot facility while completing
the project $1 million under budget.
• Developed and implemented a cultural and environmental change management program. Lead seven inclusive teams
addressing sensitive topics such as tobacco usage, uniform requirements, work schedule plan, and break schedule
implementation, employee security badge system, shipping and receiving plan, preventative maintenance plan, spare
parts storage, and employee transition plan.
• Upon the exit of the corporate design and engineering staff, increased plant efficiencies by 21% through redesign of
the single filler to stabilize can delivery, balancing raw ingredient delivery, and balancing the end of shift changeover
techniques.
• Reduced cost per case from $1.32 to $0.10 by increasing employee knowledge and abilities through cross-training thus
allowing employees to be multi-skilled.
• Reduced overtime by 15% though creating and implementing a staggered work schedule.
• Established a startup team utilizing existing operators in adjacent facility, while back filling positions in the adjacent
facility from the outside. Utilized train-the-trainer concepts for the startup team. Increased from a one-shift operation
to a three-shift operation in four months.
• Created standard operating procedures and operator cross-training program for skills certification program.
• Designed and created visitor history viewing corridor to allow facility tours of facility without having to physically be
present of the operations floor. Corridor included interactive facility model, operation video, glass pictorial wall,
sample hands on operator interface kiosk.
.
NESTLE USA June 1994 - February 2001 (Advancement opportunity to start up new facility)
Production Shift Manager, Frozen Food Division Gaffney, SC
Production Supervisor, Stoughton, WI
Manufacturer of Ortega taco line and Stouffers frozen products
Highlights
• While in Supervisor role increased shift efficiency by 4% in Stoughton facility
• Plant variance 2001 year to date: food variance $226,927 favorable, labor variance $103,829 favorable, and packaging
variance $36,453 favorable.
• Shift Productivity 2001 year to date: 102.9% in Gaffney facility
• Plant variance 2000 year end: food variance $428,000 favorable, labor variance $214,000 favorable, and packaging
variance $10,000 favorable.
• Shift Productivity 2000 year end: 101.7% in Gaffney facility
• Responsible for administering performance reviews
STOKELY USA June 1991 - June 1994 (Facility Closed)
Supervisor, Waunakee, WI
Manufacturer of thermal processed seasonal vegetables
Highlights
• Completed Management Training Program, promoted to supervisor, and lead shift with five high speed canning lines.
KMART CORPORATION OCTOBER 1989 – JUNE 1991
Project Coordinator, Atlanta, GA
Retailer
• Responsible for the project management of opening new retail stores in Florida, Georgia, North and South Carolina.
Including recruiting, hiring, and training new staff for independently operating new site upon my departure.
• Responsible for managing merchandising layouts, fixture placement, and floor blue print layout to meet the soft line
side of the retail store.
Education
Bachelor of Science Degree
Communications/Public Relations
East Tennessee State University, Johnson City, TN 1989
Better Process Control School Certification
University of Wisconsin, 1992
Lean Manufacturing Certification
University of Tennessee, 2005
Contact this candidate