Human Resources Training

LORI LYNNE HUGHES

**** ****** ***.

Richland, WA 99354

Phone: 509/205-7637

****.******@*******.***

HUMAN RESOURCES SPECIALIST

Organization Development Training & Development I Group Process Leadership Results

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Lori Lynne Hughes 509/205-7637

Accomplished human resources professional with over 10 years’ experience

EXECUTIVE SUMMARY

in organization development, training, and staff development.

• Human Resource

Management/Benefits

Articulate communicator and attentive, active listener who possesses

Administration

exceptional verbal, collaborative, and facilitation skills, as well as solid mentoring,

• Employee Relations counseling and coaching capabilities.

• Recruiting

• Detail-oriented achiever with strong business background and experience in the

Staff Development

trenches of recruiting, supervising, training, and motivating staff to exceed

• Collaboration

targeted goals.

• Listening

• Innovative problem-solver with the flexibility to adapt and communicate

Motivating

effectively with all levels of the workforce. Apply “out of the box” thinking to bring

• Coaching

solutions into focus that might otherwise go unnoticed.

• Organizational Development

• Organizational Consulting Recognized for displaying executive presence, poise, and confidence

• necessary to earn credibility with senior management, while earning the trust and

Management Consultation

confidence of associates at all organizational levels.

• Planning

• Meeting/Group Facilitation Strong technical skills with MS Word, PowerPoint, and Excel, utilized to

• produce reports, training documents, and graphics for web-based training as well

Critical Problem Resolution

as classroom presentations. Accustomed to working well under pressure and

• Decision Making

multitasking in a time-sensitive environment.

• Consensus-Building

• Team Building

• Training Needs Assessments PROFESSIONAL EXPERIENCE & RESULTS

• Design/Delivery of Training

• Human Resources /Organization Development

Program Development

•

• Administration of full-time, part-time, and temporary applicant and

Multi-site Program

medical/dental provider selection, interviewing, and hiring processes.

Implementation and Training

• Skilled administrator for medical, dental, and vision benefits,

Initiatives

supplemental insurance, 401 (k) retirement plans, and worker’s compensation

programs for small and large organizations, profit and non-profit status.

• Insurance liaison in matters of premium payments and disputed claims.

• Exit interviews to inform terminating employees of COBRA provisions.

• Facilitated orientation and training programs for new employees as well

as briefings regarding their benefits package.

• Developed organizational policies and procedures within legal

parameters.

• Developed sensitivity for quickly assessing situations and establishing a

solution/process for improvements.

• Implemented appropriate organizational interventions across the business

such as process improvement, change strategies, strategic planning, and

organizational alignment.

Training and Development

• Functioned as single point of contact for all training and development needs

for various clients.

• Established organizational direction for assessment, planning, delivering, and

evaluating training and performance support.

• Designed, developed, and implemented training programs, manuals, and

peripherals for corporate and nonprofit management and employees.

• Facilitated training programs such as effective communication, customer

service, interactive coaching, and supervisory training.

• Conducted fun and interactive training in group development, facilitation, and

team building for 75+ adult community volunteers who, in turn, trained and

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Lori Lynne Hughes 509/205-7637

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