Kojo Arhin
Email: ****.*.*****@*****.***
SUMMARY
Provided expert technical support pre- and post – go live deployment to end users in
** ****** ********** ********* ***** Epic’s Electronic Medical Record software in
a timely manner and ensuring smooth transitions. Increased accurate and detailed
documentation for patient safety and compliance by 90 percent. Proven ability to
work with and maintain confidentiality of physician, patient, patient account and
personnel data. Major strengths include: strong leadership, excellent
communication skills and the ability to work well with both supervisory and/or
support staff roles, computer competent, paying attention to details, self motivated,
strong team player, goal oriented, dependable-result oriented. Achieved highest
levels of satisfaction/evaluation from leadership and staff (both clinical and non-
clinical). Accustom to working in a fast – paced environment, the ability to respond
quickly and efficiently handling difficult tasks and clients, and evaluating risks.
USE OF SYSTEM
• Trained and supported RNs, Unit Assistants, Tech, in the following departments:
Emergency Room, Radiology, Laboratory, Medical/Surgical Units,
Electrocardiogram, Admitting departments
• Trained and supported Respiratory Therapists, Patient Care Coordinators,
Physical Therapists, Discharge Planners, Medical Social Workers
WORK HISTORY
January 2011 to present
Consultant of Epic EHR
Kaiser Permanente, Health Connect, Emeryville, CA. 2008 to April 2010.
Business Applications Coordinator
• Participate in the data collection and analysis of solutions that supports end user
business processes and functional requirements.
• Provide product expertise to end user groups; deliver presentations,
demonstrations and training for application systems.
• Function as the primary support to admitting, emergency room, radiology,
laboratory areas, and medical surgical units.
• Serve as a single point of contact for troubleshooting, resolution of technical and
implementation issues in all inpatient departments.
• Ensure accurate and detail documentation for patient safety and compliance.
• Maintain extensive current knowledge of Epic application systems, interfaces,
reporting processes, and data capture.
• Performed density testing on wireless networks, installed and tested wireless
equipment for barcode administration.
• Experience with workflow analysis and process, peripheral devices such as
printers and barcode scanners.
• Evaluates alternative operational efficiencies
• Assist in the development of project plans
• Created internal training aids and mentored newly hired
• Perform other tasks as required
Kudsk Construction, Berkeley, CA 2005 to 2007.
Assistant Superintendent
• Supervised the work team
• Orientated new employees to the project site
• Oversaw the implementation of the project plan
Fred Finch Youth Center, Oakland, CA 2002-2004.
Math and Physical Education Teacher
• Supervised, and taught mathematics and physical education to adolescents from
Alameda County Juvenile Hall
• Implemented a successful field trip program based on positive reinforcement
points to motivate clients to stay in school and to become model students
• Increased staff retention rate by 100%
• Created data entry document to track points, rewards and recognitions.
Education
Bachelor of Arts, University of California Davis
Epic University, Verona Wisconsin
Certifications: EpicCare Inpatient Clinical Documentation – Summer 2009 version
Kaiser Permanente Northern California Electronic Medical Record
Technical Skills
Expert in
EPIC Inpatient Clinicals, ADT
Working Knowledge of:
• Microsoft Project
• Microsoft Applications
• Excel, Word, Publisher
Community Service
• Volunteer assistance to the Geriatric Community in Capitola and Santa Cruz
Communities
• Volunteer assistance to the Cleveland Cascade Restoration project in Oakland