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Project Medical

Santa Cruz, California, 95060, United States
March 31, 2011

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Kojo Arhin




Provided expert technical support pre- and post – go live deployment to end users in

** ****** ********** ********* ***** Epic’s Electronic Medical Record software in

a timely manner and ensuring smooth transitions. Increased accurate and detailed

documentation for patient safety and compliance by 90 percent. Proven ability to

work with and maintain confidentiality of physician, patient, patient account and

personnel data. Major strengths include: strong leadership, excellent

communication skills and the ability to work well with both supervisory and/or

support staff roles, computer competent, paying attention to details, self motivated,

strong team player, goal oriented, dependable-result oriented. Achieved highest

levels of satisfaction/evaluation from leadership and staff (both clinical and non-

clinical). Accustom to working in a fast – paced environment, the ability to respond

quickly and efficiently handling difficult tasks and clients, and evaluating risks.


• Trained and supported RNs, Unit Assistants, Tech, in the following departments:

Emergency Room, Radiology, Laboratory, Medical/Surgical Units,

Electrocardiogram, Admitting departments

• Trained and supported Respiratory Therapists, Patient Care Coordinators,

Physical Therapists, Discharge Planners, Medical Social Workers


January 2011 to present

Consultant of Epic EHR

Kaiser Permanente, Health Connect, Emeryville, CA. 2008 to April 2010.

Business Applications Coordinator

• Participate in the data collection and analysis of solutions that supports end user

business processes and functional requirements.

• Provide product expertise to end user groups; deliver presentations,

demonstrations and training for application systems.

• Function as the primary support to admitting, emergency room, radiology,

laboratory areas, and medical surgical units.

• Serve as a single point of contact for troubleshooting, resolution of technical and

implementation issues in all inpatient departments.

• Ensure accurate and detail documentation for patient safety and compliance.

• Maintain extensive current knowledge of Epic application systems, interfaces,

reporting processes, and data capture.

• Performed density testing on wireless networks, installed and tested wireless

equipment for barcode administration.

• Experience with workflow analysis and process, peripheral devices such as

printers and barcode scanners.

• Evaluates alternative operational efficiencies

• Assist in the development of project plans

• Created internal training aids and mentored newly hired

• Perform other tasks as required

Kudsk Construction, Berkeley, CA 2005 to 2007.

Assistant Superintendent

• Supervised the work team

• Orientated new employees to the project site

• Oversaw the implementation of the project plan

Fred Finch Youth Center, Oakland, CA 2002-2004.

Math and Physical Education Teacher

• Supervised, and taught mathematics and physical education to adolescents from

Alameda County Juvenile Hall

• Implemented a successful field trip program based on positive reinforcement

points to motivate clients to stay in school and to become model students

• Increased staff retention rate by 100%

• Created data entry document to track points, rewards and recognitions.


Bachelor of Arts, University of California Davis

Epic University, Verona Wisconsin

Certifications: EpicCare Inpatient Clinical Documentation – Summer 2009 version

Kaiser Permanente Northern California Electronic Medical Record

Technical Skills

Expert in

EPIC Inpatient Clinicals, ADT

Working Knowledge of:

• Microsoft Project

• Microsoft Applications

• Excel, Word, Publisher

Community Service

• Volunteer assistance to the Geriatric Community in Capitola and Santa Cruz


• Volunteer assistance to the Cleveland Cascade Restoration project in Oakland

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