Administrative Assistant Customer Service

Jose H. Quintanilla, Jr.

Cell phone: 254-***-****

Email: abhlmj@r.postjobfree.com

WORK EXPERIENCE: Texas Department of Agriculture

Austin, TX Nov. 2010- Jan. 2011

Administrative Assistant II - Food and Nutrition

Division

> Provided primary administrative assistance to the

Director of Nutrition Education and Outreach and

back-up for the Nutrition Education and Outreach

Staff

> Prepared diverse correspondence and technical

documents for public schools, private schools,

Child and Adult Care Food Program and Commodity

Operation participants as well as Educational

Service Centers

> Scheduled travel arrangements and prepared all

travel documents and vouchers

> Opened and reviewed incoming mail and routed

appropriately; answered phones for and greeted

guests of Food and Nutrition Division

> Developed, coordinated and maintained appropriate

record keeping and filing systems for

correspondences, documents and reports for the

Nutrition Education and Outreach staff

> Responded to telephone calls and provided

technical information

> Completed purchase requests and received reports

for the Nutrition Education and Outreach staff;

maintained the supplies and equipment inventory

for the Nutrition Education and Outreach unit

> Served as the Nutrition Education and Outreach

unit records retention coordinator and ensured

compliance with the agency's Records Management

Policy

> Assisted with special projects, as assigned,

including large mail-outs to districts

Texas Parks and Wildlife Austin,

TX Aug. 2010-Oct. 2010

Administrative Assistant I - Fulfillment Department

> Mailed out boating and hunting licenses

> Printed hunting books

> Assisted warehouse personnel in receiving

packages from vendors

> Assembled hunter educational material to mail-

out to Parks and Wildlife instructors

> Utilized Lonestar Overnight and FedEx Overnight

websites for package mail-outs

Texas Comptroller of Public Accounts Office

Austin, TX Oct. 2009- Dec.2009

Clerk III - Educational Opportunities Department

> Processed mail and incoming payments

> Assisted matriculation and accounting departments

with vouchers

> Performed data entry utilizing Microsoft Access

software, Microsoft Excel software and IBM

flatbed scanner

> Provided professional and friendly customer service

by greeting customers and taking phone calls

Texas Health and Human Services Commission Austin,

TX Apr. 2009 - Sep. 2009

Clerk II - Report Processing Center

> Processed confidential medical benefits reports

mailed throughout the entire state of Texas

> Trained personnel for processing clerk position

(when supervisor was on medical leave)

> Operated UPS Worldwide metering system to process

packages for UPS shipping

Callaway Golf Interactive

Austin, TX Mar. 2008 - Sep.2008

Photographer

> Operated digital SLR camera and studio lighting

equipment

> Photographed golf equipment for promotional

website

> Edited photographs using Adobe Photoshop software

for publication on the company's websites

> Trained two interns in editing photographs

Dell Computers, Inc. Austin, TX

Feb. 2007 - Dec. 2007

Electrical Mechanical Repair Technician

> Diagnosed hardware and software problems by using

decision-making and troubleshooting skills

> Repaired desktop and laptop computers

> Handled robotic hoist for shipping purposes

NBC Universal, Inc. Temple, TX

Feb. 2004 - Aug. 2004

(subsidiary General Electric)

Camera Operator

> Operated studio camera for newscast programming

> Determined camera angles, focus and studio

lighting for optimal performance

> Directed news anchors during live newscasts to

ensure proper movement throughout the show without

interruption in programming

Quintanilla

Page 2

NBC Universal, Inc. (continued)

> Trained in Final Cut Pro digital video editing

software

Univision Communications, Inc. Dallas, TX

July 2000 - Nov. 2003

(subsidiary Broadcasting Media Partners, Inc.)

Production Assistant

> Operated audio console during live newscasts

> Edited news briefs and station IDs to attract

probable audience

> Assisted production and news department staff with

robotic cameras, character generator, teleprompter

and sports show lighting.

> Trained in Avid Newscutter and Avid Xpress digital

video editing software

MILITARY EXPERIENCE: United States Navy Reserve

Jan. 2007- Current

Ship Serviceman (Third Class Petty Officer)

> Provided mandatory training for fellow service

members

> Assisted administrative and supply personnel in

office work

> Received special leadership and operational

support training

> Completed Third Class Petty Officer Leadership

Course

> Photographed special military events

United States Navy (Active Duty)

Mar. 2005- Jan.2007

Ship Serviceman (Seaman)

> Served on USS Bulkeley DDG-84 in support of

Operations Iraqi and Enduring Freedom while on

deployment with the USS Cole and Iwo Jima

Expeditionary Strike Group

> Oversaw ship's supply room and was responsible for

$67,000 of inventory

> Managed ship's store and laundry facility

EDUCATION: University of North Texas

Degree conferred 1999

Bachelor of Fine Arts Major:

Photography Minor: Radio/Television/Film

University of Maryland - European Division

Degree conferred 1994

Associate of Liberal Arts

Navy Ship Serviceman School

Certificate conferred 2005

Supply Logistics Training

CERTIFICATIONS: American Heart Association - CPR Certification (Jul.

2009 - Jul. 2011)

ORGANIZATIONS: Navy League Member - Lonestar Chapter - Austin,

Texas

Iraq and Afghanistan Veterans Association (IAVA)

VOLUNTEER WORK: KEYS Conference - Provided audio and video work -

Promiseland Church Central - Austin, Texas

Habitat for Humanity - Helped build homes for low

income families - Austin and Dallas Chapters

American Red Cross -Trained in Disaster Relief

assistance - Dallas Chapter

WEBSITES: Online store:

www.zazzle.com/photographic_vision

YouTube channels:

www.youtube.com/photographicvision

www.youtube.com/thepromiselandchurch

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