Computer Science System

Jenny Pang

Tamar Meadow Apartment

Columbia, MD *1045

410-***-**** (ph)

abhlk0@r.postjobfree.com

TECHNICAL SKILLS:

. C, C++, Java EE, XML, JSP, Struts, Shell, Perl, HTML, JavaScript

. UNIX, Windows, TCP/IP, Websphere MQ, Websphere Message Broker, TIBCO

. Certified Oracle8i DBA, Sybase, DB2, MySQL, Remedy

. ClearCase, ClearQuest, Tivoli Netcool, Omegamon, WebLogic, WebSphere,

Jboss

. Training Certificates: WMQ Administration, Java EE Services and Struts

PROFESSIONAL EXPERIENCE:

Infozen; Rockville, Maryland; September 2008 - Present

MQ Administrator

. MQ administration for the Department of Homeland Security using Websphere

MQ, Webshpere Message Broker, DB2, Bladeworks and J2EE on AIX and

Windows.

. Configuration and testing of the Middleware infrastructure across

multiple environments. Installation, configuration and maintenance of

Websphere MQ V6 and V7 and Websphere Message Broker V6.1 applications on

AIX and Windows. Setup WMQ security and SSL.

. Troubleshooting of MQ related issues for DHS WMQ applications. Worked

with business teams and clients to resolve message flow and database

persistent issues.

. Implemented Shell and Perl scripts to automate WMQ applications

monitoring and maintenance work. Provided assistance in improving WMQ

application performance to meet client's expectations.

Saba; Baltimore, Maryland; March 2008 - July 2008

Technical Consultant

. Technical consultant for Saba learning applications using Java and

Weblogic. Worked with application customers to resolve their problems

and help them to implement their application integrated with Saba.

CME Group; Chicago, Illinois; November 2003 - March 2008

Application Performance Analyst

. Critical support for electronic and floor trading applications using

J2EE, WebLogic, MQSeries, XML, LIFFE CONNECT, CMS Webview and Oracle 10g

on Unix and PC.

. Monitored MQ channels, queues, clusters and log files for real time

trading applications. Worked on MQ queue managers, queues and channels

using MQ explorer or runmqsc.

. Implemented real time trading message monitoring tool using TIBCO

SmartSockets API, TIBCO SmartSockets RTServer and Java. Production

support and configuration for TIBCO SmartSockets RTServer and its client

messaging applications.

. Generate the market data performance metrics reports using Oracle 10g,

PL/SQL, Shell and Excel macro. Resolve production issues and improve

production stability and performance.

. Shell scripting for support team monitoring, debugging and configuring

production applications automatically.

. QA integration and failover test for trade matching system and HHT

system.

Capital One; Richmond, Virginia; March 2003 - October 2003

Lead QA Analyst/Consultant

. Lead QA Analyst for Capital One Direct Marketing Department. Generate

and execute system integration test and UAT test scripts for Quark and

B.Media content management system. Generated defect reports using

ClearQuest tracking system.

JP Morgan Chase; Dallas, Texas; November 2002 - February 2003

Application Support/Consultant

. Mission critical support for JP Morgan Chase eBank application using IBM

Websphere, Java, EJB, Oracle, DB2, MQSeries on AIX and PC. Monitor batch

job status and history for a portfolio report system using Autosys.

Motorola; Chicago, Illinois; June 2002 - November 2002

QA Analyst/Consultant

. QA testing for eMotorola B2B Portal application written in EJB, JSP on

WebLogic, Unix and NT for Motorola. Designed and executed eMototola

system test plan, system test cases, end to end test cases based on the

technical design and user task flow documentations.

Bank One; Chicago, Illinois; April 2001 - May 2002

Business Analyst

. Mission critical support for Bank One distributed trading applications

using Sybase, Object C, Perl on Unix and Windows for traders to do risk

analysis and interest rate derivative modeling at Bank One Capital Market

Department.

. Worked directly with more than 100 traders, back office and front office

customers to resolve their technical issues. Developed Perl scripts to

extract data from Sybase and generate risk analysis reports and customer

notices for traders and back offices.

. Developed production monitor tools in Perl and Shell on Unix for Chicago,

London and Tokyo Capital Market using TCP/IP and DNS network status

information.

. Setup disaster recovery plan for Chicago Capital Market at Elgin,

Illinois. Setup equivalent trader application system, duplicate Sybase

database and run test case on disaster recovery systems.

Lucent Technology, Naperville, Illinois; November 1995 - April 2001

Member of Technical Staff

. Implemented shell script for Lucent Wireless software developers,

integration team, software update team and testing team to setup their

development environment on Solaris, AIX and HP based on different product

versions and different platforms.

. Implemented WEB based change control report generator, code inspection

tool and source code retrieval tool in shell for CMS, SABLIME, PVCS and

ClearCase.

. Developed web application for Lucent diversity group using JAVA applets,

servlets and HTML. Developed Oracle web application for Lucent customer

support team using Oracle, C, and Shell on Solaris.

. Developed WEB based message dump tools in C/Shell, gdb/dbx, shell/perl

cgi to display message memory layout for CDMA/TDMA/UMTS products written

in C/C++. Developed C compiler tools in C on Unix to reduce duplicate

symbols from symbol table. Developed JAM GUI interface for GSM ODA

engineers to maintain Informix database. Developed software tool

dxdroute in C to access the trunk and VLR database.

Household International, Northbrook, Illinois; January 1995 - November 1995

Business System Analyst

. Developed distributed financial applications using Sybase, VPE GUI tool,

C, on HP-UX. Developed GUI interface for the Household mortgage loan

applications.

Northwestern University Medical School; January 1991 - December 1994

Computer Specialist

. Designed and developed Oracle DBMS applications and their GUI on Sun

using Oracle tools, Pro*C, C, SQL*Form and SQL*Menu. UNIX administration

for Sun workstations. Setup user login, ethernet connection, Sendmail.

Oracle and Unix installation and configuration.

University of Illinois at Chicago; January 1990 - December 1990

Research Assistant

. Designed a Hypermedia Hospital Information System using Paradox, C on PC.

Implemented image indexing and retrieval system in C, Halo on PC.

Advanced Information Services, Peoria, Illinois; January 1989 - December

1989

Programmer

. Designed and implemented Oracle database applications in C on PC.

Implemented GUI interface for car dealer financial billing applications.

Department of Computer Science; January 1988 - December 1988

University of Illinois at Urbana-Champaign

Research Programmer

. Implemented report generator for AT&T project "Software Management

System" in C

on Unix.

Software Engineering Research Center, Beijing; March 1983 - December 1987

Software Engineer

. Designed key state project -- Software Configuration Management System,

in C, Unix on VAX. Taught Pascal and Software Engineering. Developed

Cobol applications on HP/3000.

EDUCATION:

University of Illinois at Chicago

. M.S. in Computer Science

. Department of Electrical Engineering and Computer Science

Beijing University of Technology, Beijing, China

. B.S. in Computer Science

. Department of Computer Science

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