Danny K. Gaspar
**** **** ***** ***** ***** #**
Reston, VA 20190
703-***-**** (cell)
703-***-**** (Home)
abhli9@r.postjobfree.com
Experienced E-commerce Marketer Delivering Measurable Results
A results-driven, online marketing leader with over 11 years of experience
in online consumer marketing, and brand management, with a proven track
record of growing businesses through a variety of digital channels.
Extensive experience in new customer acquisition and retention marketing
plans and tactics. Excel at leveraging online best practices to meet core
business, profit and growth objectives.
Core Competencies:
Email Marketing (CRM and Email Affiliate Marketing
Automation) Web Analytics
Search Engine Marketing - PPC - Online Brand Management
Bid Management Tools, ROI P/L responsibility, Business
Customer retention contact Models and Forecasting
strategy development Business Development and Contract
Lead Generation Negotiation
Online customer acquisition
Demonstrated performance results:
. Launched a re-activation/win-back campaign for lapsed buyers
that resulted in a 8% purchase conversion rate within the
established lapsed buyer segment
. Managed an acquisition program that exceeded a $2.4MM annual
revenue projection budget by 15% with the total promotional
costs being 8% less than the budgeted amount.
. Launched and managed an online marketing campaign that landed
the product on Business Week's Best Seller list
. Managed online media campaigns across multiple countries (UK,
Canada, Australia, Germany)
. Drove the launch of CRM platforms such as Salesforce.com to
better streamline client communication.
. Used both tactical and strategic best practices to successfully
manage customer retention email campaigns using a number of
different email automation tools such as Silver Pop and Constant
Contact.
. Produced multi-variance landing optimization tests that resulted
in lifts of 15% to 25%
Professional Experience
Healthy directions LLC
Potomac, MD
Manager, Internet Marketing - 2010-January 2011
. Successfully worked with the customer acquisition team acquiring
new customers through various online channels, including Media
buying, Search, and Affiliate Marketing.
. Successfully created customer retention contact strategy across
four brands that included product customization campaigns, buyer
trigger campaigns (welcome emails, cart and site abandonment)
and re-activation campaigns to lapsed buyers.
. Consistently reached and exceeded both revenue goals for both
acquisition and customer retaining along with new to file goals
for the acquisition channel.
. Along with daily blast emails, created a more personally
relevant customer communication stream that included recency,
frequency and price point segmented emails including social
media leveraged emails.
. Managed an email customer retention team of three marketers that
were responsible for improving loyalty and retaining current
customers.
Gratis Internet (www.socialcash.com)
Washington,DC
Senior Account Manager - Ad Services - 2008-2010
. Oversaw the management of several large international and
domestic affiliate relationships through multiple communication
channels. Clients included LoveFilm in the United Kingdom,
eHarmony, University of Phoenix and HSBC Bank.
. Managed digital lead generation and lead nurturing programs for
both domestic and international retail and education campaigns.
. Created business development guidelines and tools to expand
Gratis' customer base across numerous verticals such as
financial services, Education, Entertainment and Business
opportunities.
. Developed online web strategies for clients, which included
marketing, mix of email marketing, incentive marketing, banner
advertisement and performance based marketing on social media
platforms.
Investor Place Media (Formerly Phillips Investments)
Rockville, MD
Online Direct Response Marketing Manager - 2006-2008
. Successfully managed all lead generating online initiatives for
various investment newsletter such as Louis Navellier's Blue
Chip Growth and Emerging Growth, Ken Trester's Maximum Options
and John Lansing's Trade Talk Weekly.
. Developed a detailed contact strategy for both new leads and
existing customers that consisted of an email string based on
either previous purchase behavior or lead source.
. Successfully created the full media plan for the promotion of
Louis Navellier's most recent book "The Little Book That Can
Make You Rich" which resulted in this book making Business
Week's Best Seller list.
. Collaborated with in-house and outsourced copywriters in
creating strong concepts for outbound emails and free investment
reports.
Provided overall creative direction to the web design team to
produce compelling creative to help increase overall conversion
rates.
Exmplar, Inc.
Fairfax, VA
E-commerce Account Manager, 2005-2006
. Developed a detailed contact strategy for a variety of e-
commerce clients that included a consumer hierarchy along with
event based campaigns, buyer trigger programs and a web and
print personalization program.
. Managed various personalized email campaigns based on a number
of personalization rules such as simple category customization,
multi-category customization, category and product affinities
and price segmentation.
. Maintained an extensive workflow database using a CRM based
platform that included all projected campaign dates, due dates
for all deliverables internally and externally and any other
necessary information pertinent to a particular campaign.
Weatherbug (AWS Convergence Technologies)
Germantown, MD
Account Specialist, 2003-2005
Qfactor, Inc. (formerly webnet-marketing, Inc.)
Bethesda, MD
Assistant Account Executive, 1999- 2003
Education
Howard University, Washington, DC
Major: International Business, B.B.A 1998 - Concentration:
Marketing