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Customer Service Engineering

Location:
Owatonna, Minnesota, 55060, United States
Posted:
March 28, 2011

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**** *******

**** **** ******

Owatonna, MN *****

(507) ***-****

***********@*****.***

Dear Sir or Madam:

I am supplying a copy of my resume for your viewing, as I wish to be

considered for an employment opportunity with your company, in your open

Quality Assurance Specialist position. I hold an Associate of Applied

Science Degree in the Mechanical Engineering Drafting program from South

Central College; Faribault, MN. I also am currently pursuing a degree in

IT-Networking from South Central College; North Mankato, MN.

I have experience/education with all Microsoft Office products; several

CAD programs (AutoCAD thru version 2008, Medusa R12, IGI2100) Solidworks

2010, Quick Books Basic, DBSI (an inventory program) Baan.

At my most recent Quality Technical position, some of my responsibilities

include setting up and calibrating gauging: Pistol grips, bore gauges,

shadow graphs, etc. Experience with Optical Comparators, various

Micrometers, Calipers, as well as some limited exposure to working on a

CMM. I also conducted process audits, work in MRB with Baan dealing with

various non conforming materials from various departments. As well as

assisting with some document control duties.

Before returning to school to pursue my Mechanical Drafting education I

held a position at a thin film manufacturer in their Quality department, I

tested the various properties of the substrate (raw glass) as well as the

properties of the film we applied, I also spent about half of my time

preparing sales samples. Tested coated products for optical properties to

ensure product meets specification, skilled at operation of relevant

laboratory lab equipment and able to detect malfunctions (front surface

reflectometer, Hunter-Lab spectrophotometer, Delcom, crack meter, 45 mirror

reflectometer, transometer), conducted training in support of quality

assurance activities within the team; format, and publish quality reports

for product orders, conduct statistical process control regarding

identified quality attributes, proficient in Symix manufacturing system,

assist in corrective action/ customer complaint investigations, prepare and

evaluate special sales samples for prospective customers.

I also assisted with internal audits, worked in a clean room environment,

cross trained in all areas of production. I trained inspectors and filled

in for supervisor when necessary.

I am a very hard worker who puts my best effort forward, I am a team

player who is self motivated, flexible and detail orientated. In previous

positions, I have learned great communication skills through working with a

large variety of people.

Please review my resume at your earliest convenience. I look forward to

hearing from you to set up an appointment for an interview. Thank you for

your time and consideration.

Sincerely,

**** *******

**** M. *******

5820 73rd Street

Owatonna, MN 55060

(507)***-****

***********@*****.***

objective

Seeking an opportunity with a strong forward moving/thinking company

that fully utilizes my experience and education in a career that

promotes self improvement.

Experience

Spetember 2010-Current (Contract position)

Trystar Inc. (Cable and Power Distribution company)

Faribault, MN

Design Drafter

Design sheet metal enclosures for Generator docking stations

Maintain libraries of: purchased parts, piece parts, assemblies and

top levels .

Assist in product development project.

December 2009-September 2010(contract position)

SPX Inc. (Tooling company)

Owatonna, MN

Quality Technician

Run gauging window filling gauge order requests. (Pistol grips, bore

gauges, shallow bore gauges, shadow graphs, dial snap gauges, etc.)

which involved setting up items.

Conduct internal process audits.

Assist with customer complaints/MRB issues.

February 2008-December 2008 (laid off)

Engineering America Inc. (Material Handling)

Oakdale, MN

Design Drafter

Responsible for Layouts, detailing piece parts, top levels & BOM

Direct contact with vendors/field personal/customers to handle

questions.

Maintained library.

Handle all meeting notes, scheduling of meetings and resources for

engineering meetings. As well as any other inner engineering duties,

supervised product documentation preparation and assembly for

example.

AutoCAD R2008

April 2007-February 2008 (Contract)

Tescom (Regulator Industry)

Elk River, MN

Design Drafter

Layout, detailing Piece Parts, top levels, BOM, DBSI (a program for

sales, customer service, engineering for BOM integration/generation)

NAR (Number Assignment Requests) Completion.

ECO Generation and Completion (Maintaining Library).

Testing of regulators/measuring of parts.

Assist in rework/corrective action.

Handle all meeting notes, Scheduling meetings and resources for

engineering Meetings.

AutoCAD R2007

September 2006-February 2007 (contract)

McC Construction (Ethanol Facility Construction Company)

Rockford, MN

Design Drafter

Layout, detailing piece parts, top levels, BOM

Maintained Library

Handled Filing, Indexing.

Field Measuring

Communicated with Vendors, Suppliers and Field Personal

AutoCAD R2007

July 2003-September 2006 (Company wide layoff)

A & E Construction, Inc. (Residential Construction)

North Branch, MN

Drafter/Office support

Rough Sketches of Garages, Out Buildings and Additions for

Residential (AutoCAD 2007)

Handled Accounts Receivable, Accounts Payable, Invoicing, Payroll

(Quick Books Basic 2005)

September 2002-September 2004 (took new position)

LaCalhene (Portable Containment Units)

Rush City, MN

Design Drafter

Layout, detailing Piece Parts, Top Levels, BOM

Maintained Library

Handled Filing, Indexing

Shop Measuring

AutoCAD R14

January 1999-June 2002 (laid off)

Stinar Corporation (Airline Ground Support)

Eagan, MN

Drafter

Worked From Home, Went into shop to Measure, Communicate with

Engineers and Shop Personal as needed

This Company did reverse engineering I drew up units after they made

them up.

Education

South Central Community College

Faribault, MN

Mechanical Engineering Drafting- Associate of Applied Science Degree

Graduated: May 1999

South Central Community College

North Mankato, MN

Information Technology Networking- Associate of Applied Science

Degree Graduated: Current(May 2011)

References

Mr. Mathew Olson

Drafting supervisor

Engineering America Inc.

612-***-****

Ms. Teresa Laver

Supervisor

Viratec

719-***-****

Mrs. Kathy Hemen

Engineering Technician

Engineering America Inc.

651-***-****

Ms. Nicole Kidney

VP/Drafting Manager

Stinar

920-***-****

Mr. Doug Hanson

Design Drafter

Tescom

612-***-****

Mr. Kirk Kiel

Quality Manager

SPX

507-***-****

Mr. Chris *******

Personal reference

612-***-****



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