Customer Service Data Entry

Von D. Jones

P. O. Box *****

Atlanta, GA *****

678-***-**** - Home

678-***-**** - Other

abhlek@r.postjobfree.com

Summary of Qualifications

. 12-13 years Customer Service and Office Assistant

experience

. Ability to multitask and mange multiple jobs/processes

. Completes tasks in accordance with deadlines

. Able to complete tasks with little or no supervision

. Strong work ethics with the self-motivation needs to exceed

expectations

_______________________________________________________________________

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The Smart Place

. Front Office Receptionist

. Assist in daytime care of special need adults

. Utilize Microsoft Office Applications

. Maintain filing system on current and future clients

. Set up catering and organization of meetings

. Correspond client pick and delivery to drivers

. Responsible for time sheets input of employees

. Correspond to emails, telephone calls, and mail-in

correspondences

. Direct calls on multi-line phone

. Proficient with printing, faxing, data entry, database

navigation

. Provide administrative support between departments

. Responsible for distributions incoming mails

. Prepare outgoing mail to state and/or county) pickup

. Maintain up-to-date information on policies and procedures

GA Depart of Community Services:

. Service clerk(ICPC)

. Utilize Microsoft Office Applications

. Setup multiple central filing systems

. Help organize incoming correspondence

. Route telephone calls

. Proficient with printing, faxing, data entry, database

navigation

. Provide administrative support between departments

. Responsible for stamping, opening, and sorting of incoming mail

. Prepare outgoing mail to state and/or county) pickup

. Familiarize with current HR policies and procedures

Receptionist:

. Answered 8 line phone system and scheduled appointments

. Managed voicemail system

. Scheduled and set up appointments for Operations Manager

. Assisted applicants with financial problems purchasing a home

. Assisted with the weekly creation of marketing slogan

. Maintained and operated front office in a professional manner

. Maintained files system and calendar

. Trusted in making small bank deposits

. Maintained petty cash flow

. Received, copied, filed, and fax correspondences

. Maintained confidentiality atmosphere on all transactions

Von D. Jones - Resume Page Two

Catering Service:

. Assisted in the creative marketing scheme of the company

. Maintained calendar and scheduling of clients and events

. Performed administrative duties

. Answered multi-line phone system

. Created and monitored menu

. Supervised seasonal employees

. Processed deposits and payment of accounts

Property Management/Customer Service:

. Developed rental agreements

. Selected qualified tenants

. Collected deposits and rents

. Enforced terms of rental agreements

. Trained and supervised new employees

. Maintained customer friendly atmosphere

Education:

Atlanta Technical College - Atlanta, GA Certificate

Tri-Cities High School - East Point, GA Diploma

Employment History:

Georgia Department of Community Services (Temp) 10/09 - 11/09

Atlanta, GA

Flames Delicious Catering Service 06/04 - Present

Decatur, GA

YOUR Property Management 02/06 - 09/08

Decatur, GA

National Home Buyers Alliance 01/01 - 06/04

Decatur, GA

Objective: To obtain a challenging position in Administrative Support

field whereas all my exceptional skills my be utilized

Contact this candidate